Showing posts with label work. Show all posts
Showing posts with label work. Show all posts

Tuesday, July 18, 2023

The online teaching cloister

I moved to Taipei to enjoy the city, not to be stuck in my apartment all day



A few weeks ago, I began my first face-to-face foundational TESOL training course since COVID hit Taiwan. We'd gone online at some point and were struggling to resume in-person learning. 

It had truly been so long that in the fog of the late pandemic I no longer remember when it happened, only that trying to teach that course online presented a host of problems. I couldn't really demonstrate various in-person interaction patterns, for instance. Nor could we discuss classroom management components such as boardwork and layout in an impactful way. A practicum (demo) is a vital component of this course, but it's harder for inexperienced teachers to lead interactive demos online. Everything takes longer online, too, and it was a challenge to cover the course requirements. 

When we finally opened a face-to-face course, on day three someone tested positive for COVID. Within a week, about half the class was infected, and I was teaching face-to-face with four students and a computer running an online meeting with the other three. I then tested positive, and it was back online for all of us.

My heart sank when I realized how it would go: back to my home office, back behind a screen. Yes, it's an incredible privilege to have a spare room for a home office at all, but it is draining to be stuck in there for days on end, without many chances to go out while Brendan left everyday for in-person work.

Gently put, it's a cloister. More critically, it's a prison.

While I've transitioned back somewhat to in-person teaching and teacher training, enough of it remains online that my latest stint at home prompted me to reflect anew on teaching and teacher training as a profession now that someone like me is just as likely to be working at a screen as in a room with their students or trainees.

To be blunt, I don't like teaching or teacher training online. At all. I've become accustomed to it, and of course I can do it. And yet, while some say online teaching brings people together -- it's possible to take classes you never dreamed possible if teachers and students can meet remotely -- I feel as though the screen divides me from the learners. It causes a rupture, a block. 

Everything takes longer, everything requires more planning. It's more difficult to develop rapport, especially when I have to put my foot down about cameras being left on if at all possible. Some never do, and there are situations where I can't (or shouldn't) force the issue. Imagine having students whose faces you've never seen, whom you'd never recognize on the street. I didn't become a teacher to interact with black squares all day, and I find it very hard to develop rapport this way.

Even with cameras on, I find it difficult to build the same connections with learners and trainees. To "make eye contact" I have to look at the camera, not the face on the screen. It's the same for the learner. I can toggle between these and create a simulacrum of actual, in-person, we-see-each-other eye contact, but it's not actually the same. The effect is ineffable, but definitely there, and entirely negative. 

One-on-one classes aren't so bad, as you only have to do this back-and-forth with one face. The effect is deeply felt in groups, however, especially if one of us is presenting.

I had an office job in the US all those years ago; lots of screen time, very little face-to-face contact. I hated it, and became a teacher because this is exactly what I don't want. It's kind of like attending meetings all day (something which can be tiring if you're working remotely), and you are the coordinator and host of every single meeting. I'm good at this in person. Online? Honestly, not so much -- because I don't want to be at a computer, period.

Pre-pandemic, my various jobs required me to jet all over Taipei and beyond for work. I explored parts of the city I'd rarely or never set foot in otherwise. 

Again, I realize this is a privilege. I understand that most people take the same route to the same office every day if they’re not working remotely, so “going in” isn’t particularly desirable. I get bored easily with routine, which is why I chose a career path through which I’d frequently find myself in different places. It got me out of the house, and I was able to see different parts of the city. My schedule changed often enough that there was always something at least a little new in this; it never got monotonous and I didn’t resent the extra time it took. I like to be on the move. 


You know what I don’t like? Being stuck at home most of the day, unable to leave my neighborhood or even my apartment, sometimes for entire days. If I have a training course in the morning, then an afternoon and evening class, the furthest I’m likely to go that day is the nearby 7-11. If I’m really lucky I might get to go to the ‘everything store’ down the street! 


I hate this. Plenty of people like working from home as it frees them from tiring commutes and allows them to be comfortable in their work setup. That’s great for them. It’s not for me. Mental health walks are uninspiring; I’m not good at walking with no destination. I’ve found myself making up reasons to go outside, which usually involve coffee or shopping, but they rarely take me anywhere new. No new cafes, little local restaurants or novel bus routes. No “hey there’s an Indian restaurant near Sanmin Road!” 


There is nothing worse for an extrovert than being at home all day, usually alone as Brendan still teaches face-to-face, and not feeling the rapport bump from work, either.

I have had more in-person opportunities recently, having started a new part-time gig that I'm enjoying quite a bit and pays very well. It's partly face-to-face, and that helps -- but they also underscore that being mostly online is a problem.


In fact, let's talk a bit about boredom and big career questions.

It’s easy to say I’m transitioning from teaching to more teacher training because it pays much better (to be clear, it does), but I’m also motivated by the level of challenge. It seems as though it should be easy to coast at the sort of work I’ve been doing forever, but I tend to get distracted and stuck if I do the same thing for too long. I know stagnation affects my performance, so it’s time to reach. This means more work overall, but that's the fundamental truth of what it means to seek challenge.


If all of this sounds vague, it’s because I don’t want to give too many specifics about work for all the obvious reasons. Besides, I genuinely like the people I work with. Most of them run their businesses well, or at least well enough that I don’t walk. I don’t want to hop on my blog to gossip about good people. 


Yet internally, I’ve been fighting…something. Distractedness? Demotivation? The delicate balance of work with my sub-optimal health? It could be any or all of these, and 

one of the leading causes is the pivot to online teaching.

Of course it's not the only reason. Working in Taiwan can be tough in certain ways: raises are rare, there’s no such thing as a paid holiday, it’s a battle just to get employers to do basic things like contribute to labor insurance and pension. In general I do not feel that teaching in Taiwan pays enough at the higher levels of ability and experience; I stay in Taiwan because I love Taiwan, but the honest truth is I could make more money in just about any other Asian country. 


Teacher training is a lot fairer in terms of compensation, and I won't lie: that's another reason why I gravitate towards it.


Every day I fight the notion that I’m good at my job simply because I’m a white native speaker. I think I am indeed good at my job, but that’s not the reason! 


None of those are the core of it, though. I’m used to the lack of benefits, and beyond wanting to be comfortable I’m not particularly motivated by money. (I'm only somewhat money-driven.) I didn't start to feel this distractedness until work mostly went online. Period, end of story, that's it: everything else is manageable but remote teaching is not what I want, and never will be. 

What's worse, because I don't actually want to be teaching online, I'm not as good at it. I'm less careful; teacher talking time shoots up; interactions don't vary as much as would be optimal; I'm less innovative. I'm less motivated online, full stop.

Online teacher training is even harder to pull off, but at least the level of challenge keeps it interesting.


Just to clarify, I’ve been forthright about this at work. Nobody reading this who knows me in real life would be surprised to hear it. It doesn’t really change the current situation, though — how could it? 


There are benefits to being online, however, that almost negate this (almost). Collaborative documents, chat boxes, interactive whiteboards: all things made possible by an online interface. It would be harder to schedule my own Taiwanese lessons if we met face-to-face, and I will probably start Armenian lessons online in the near future -- something that would have been impossible not that long ago. Trainees who can't attend my sessions in person are able to log in for the online ones; they get a benefit they wouldn't have been able to access in the Before Times.


That said, all this new technology never runs quite as smoothly as it should to be considered a true advantage. There’s always that one learner who can’t figure out how to access the materials on Google Docs (or can’t access it at all if they’re in China or have some sort of work-related block to that function). Zoom’s interactive whiteboard is clumsy and annoying. My noise-canceling computer is fantastic when my cleaner is vacuuming, but not great when we need to use audio recordings, as they don’t tend to play clearly. Getting everyone to mute themselves to listen on their own takes — you guessed it! — more time


Teaching online doesn’t even come with the only real benefit of remote work, which is freedom to travel and do your work elsewhere for awhile. I can’t go to a cafe — it’s a class! I suppose I could head south or east, but I can’t, say, fly to Europe or the US and work from there unless I want to keep some very weird hours. I’ve tried (ask me about 6am classes at my sister's old apartment in Hoboken someday) and it never really works out. 

It's caused me to ask some Big Career Questions. I love teacher training and don't want to give that up, but if I took on less teaching work and picked up, say, an editing or materials development job, at least I could go to a cafe for a change of scenery instead of spending the entire day in my little office cloister. I won't turn down online teacher training because I enjoy it too much, but I have considered refusing online language teaching to do this. I haven't pulled the plug on that yet, but we'll see. 


There’s no clear solution here; this is just my life now. If I had a different sort of job where I was desperate to escape the fluorescent horror and greige cubicle walls of an office, I’d probably welcome remote work. I became a teacher in part to avoid that! One of the reasons I’ve sought out more work is for those face-to-face hours; it will make the online portions of my job more bearable. At least I’ll have more chances to go somewhere! 

Thursday, November 3, 2022

Pill popping nation? Yes, but also Overworked Nation

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I've been taking time off blogging for a bit, because there's just too much going on in my life and I don't have energy to deal with it all and keep a blog. What's more, most of what I have to say is a big fat downer guaranteed to not help me win friends or influence anyone, so I'm waiting until I can say it more neutrally. 

Then I read Pill Popping Nation in the Taipei Times this morning, and felt like popping in -- pun very much intended -- with a quick reaction.

Even here, it's going to take me awhile to get to the point. Please bear with me; I'm writing this on the fly when I don't really have the time.

I'm a chronic insomniac, and have been for as long as I can remember. Some of my childhood memories include staring at red-blaring numbers (remember those clunky fake-wood alarm clocks from the '80s?) as they ticked past midnight on a school night, feeling my cat hop onto my bed as Mom's snores in the next room grew deeper, falling half asleep until I dreamed up black snakes under my pillow and jolted me awake, or lying there as the same six bars of some song I didn't even like played over and over in my head. 

Once, I wandered into the kitchen for some water and found Dad awake as well, typing away. I think we were still using real typewriters back then. Turns out staying up late to write runs in the family. 

I struggled through adolescence and early adulthood. I rarely excelled at office jobs because flextime wasn't popular in the early 2000s, and the usual 9am start time was deeply incompatible with my rebellious brain chemicals. The anxiety diagnosis came in my late 30s as I was wrapping up graduate school, the ADD diagnosis on its heels. It made sense; my solid academic work was churned out despite my study habits, not because of them.

Sleeping pills worked, and they were available in Taiwan. They were prescribed by a highly-recommended psychiatrist who did take the time to talk to me, so it didn't feel like I was reaching for an easy answer. Then pandemic travel eased slightly and I visited the US in May. Turns out my Dad and I are not the only ones in the family with these issues, and I was introduced to the magic of edibles and CBD tea.

Nothing has ever worked so well as those plant-based solutions. I was anxiety-free for a month. I took no pills. I slept like a child who'd snuck a few too many sips of her parents' drinks. I even wondered if it was New York City easing all my issues. But no -- the solution was herbal all along. And no, I do not mean Chinese medicine (which I've tried to no avail.)

What does any of this have to do with Han Cheung's excellent article?

Well, I know a thing or two about being up all night, most nights, to the point that it affects your concentration and work. I know about hanging out on the couch waiting for the Lendormin to kick in, because if I try to lie in bed all I'll get is a repetitive and unwanted brain concert, six bars for each song.

Frankly, I was surprised to learn that one in five Taiwanese people share the same issues. That number does indeed seem high.

Because I take sleeping pills, I know that the fundamental point of the piece is correct: Taiwan's National Health Insurance is fantastic -- I pay next to nothing for my tiny white solutions -- but it doesn't promote holistic care. My anxiety and insomnia are probably baked in, but if I wanted to figure out what else was going on, if anything, I'd probably have to take two weeks off to see a long list of doctors to have a look at everything from my heart to my ****. There would be no general practitioner guiding me or facilitating any of it.

Not that I'm complaining -- at least it would be affordable. In the US, I'd probably just suffer and get fired a lot because I can't sleep the way a 9-5 job demands, and probably still wouldn't be able to afford adequate medical care. Now, people actually think I'm good at work!

But there's more to the story of a nation of insomniacs than "you need holistic care, not pills". 

You know what this country is? Wonderful, but also overworked. Managers tend not to be particularly flexible; 9am is 9am even if they know you were working on that project until midnight, because they assigned it.

I've had accountants fall asleep in their English class because they were working 9am-2am for months straight. I know people who've gotten emails at three in the morning, and woken up to someone angry that they hadn't responded yet. Kids go to school at 7am and return from after-school school at 10pm. On the weekends they have expensive weekend school. How could one not expect those kids to grow up with severe sleep issues?

Regular business hours appear to be 9-8, or 8-10, or 7-11, or simply It Never Stops. Calling a meeting at 6pm, or handing someone an urgent assignment on Friday night (due Monday!) is so mundane that I can't even give you a specific example. They all glom together like a big goopy ball of exhaustion. 

I don't think office workers take 1pm naps because of some cultural thing. Although daytime naps can mess up a sleep cycle, I think they're common in Taiwan because everyone is overworked all the time. The napping starts in school because the kids are overworked, too.

You'd think exhaustion would help one sleep better, but it does the opposite. 

As for me, well, I'm freelance. I bring it on myself. I'm not tormented by bad managers. I like my work and I like money, so I say yes to everything and work out the scheduling later. But I can't deny what I see in everyone else: they signed up for a regular job and a salary, not to be tormented by garbage management after years of being tormented by taskmaster teachers handing out pointless busywork. 

Truly, I love Taiwan. And yes, holistic treatment matters in reducing dependency on sleeping pills. 

But the solution isn't "acupuncture", "relaxation methods" or "traditional Chinese medicine". 

Those things might help, though I'm not an enthusiastic supporter of TCM

The solution is two simple things that Taiwan is not even close to prepared to do:

The first is a comprehensive overhaul of work culture in Taiwan. Most managers probably know that they are terrible (maybe this is why they have trouble sleeping, too!) Society needs to come together to pressure them to be less so.

The second is to legalize medical marijuana, especially edibles (because smoking is bad for you, period.) At the very least, CBD needs to be made more available. It's a healthier, non-addictive alternative to Xanax and Ambien, which seem to be what most people take. In other words, the most effective herbal remedies are specifically the ones that aren't legal in Taiwan, but should be.

There's no acupuncture or breathing technique strong enough to fix the problem until we address not just the internal factors causing Taiwan's insomnia issue, but the external ones as well.

Sunday, September 20, 2020

It's very hard to stand for Taiwan and work for a corporation at the same time

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Let me say at the outset of this post that post-dissertation life has been a mishmash. That's where my headspace is at, so until the fog clears, I'll probably be writing more like a casual blogger. Not only did work pick up immediately after I submitted the thesis, but I've come to realize that I need to take at least one year off, and probably more than that, from academic work and not even think about the possibility of a PhD for now, just to keep myself on an even keel. (To be clear, a few people have thought I was doing a PhD but in the UK, a "dissertation" is for a Master's). I realized when I hit that 'submit' button that I've been engaged in some sort of high-level teacher training since 2013, whether for a professional or academic degree, and it's time to stop for a bit and breathe. It's time to think about how I can put all of that challenging, time-consuming and expensive training to good use contributing to Taiwan. 

Anyway, let's talk about corporations, and how much they suck. I won't give too many details now, but I'm currently embroiled in a battle with one of my (former) employers over my political speech, and Lao Ren Cha as a blog is directly related. I'll tell the whole story when it's finally over. For now, the main issue is that I criticized the political position taken by a large corporate entity that I used to have a professional association with, and was essentially fired for it. They had changed their website to say "Taiwan, China" instead of "Taiwan", and I spoke out. I complained in the office -- an act I was willing to agree not to do again -- and here, without revealing exactly what my association with them was. 

Frankly, I only continued to do minimal work for them after this change because I genuinely like my coworkers in the Taiwan office, who are generally (if not unanimously) on my side. I hoped that continuing to shine a light on the issue, along with the Taipei office itself expressing strong disapproval, would eventually cause them to see the lack of logic and moral integrity in their choice to take a political stance, and change it back. That didn't happen - instead, I was told I would have to remove any posts mentioning the organization. I refused, and continue to refuse. The reason is simple: in Taiwan, despite any contracts one may have signed promising not to criticize one's employer, it's actually protected speech to criticize them publicly for political reasons, which I did. The linked article specifically discusses unions -- I'm not a member of a union, but honestly, that protection should cover all professional relationships. 

I don't expect I'll ever work for that corporation again. Despite this, I appealed the decision on ethical principles. I want them, as much as possible, to face the full measure of their actions. I won't quit - they will have to fire me. It's deeply unacceptable to me that an employer might take a political position (especially that Taiwan is a part of China) at the behest of the Chinese government, and then insist its employees are not allowed to publicly disagree with this in any way. If they can take a political position, so can their workers, even if that position directly criticizes the employer. If an employer doesn't like that, the simple solution is not to take a political position at all, especially an ethically bankrupt one like calling Taiwan "China". 

This particular corporate entity, which I will name once my appeal has gone through (and is most likely rejected), doesn't stop at restricting the speech of people who openly admit to having some sort of relationship with them. There's another post out there, by another person, criticizing them for the same reason. That writer never explicitly states that they work with the company, and is written only under their first name, with no photograph. And yet, that person also faced a disciplinary interview and was asked to remove all reference to the company in their post - effectively, their political speech was being censored at the risk of losing their job. The outcome of that is still unclear, but I have a feeling I'll be writing about it in time. 

Despite this, I still believe that when political speech intrinsically includes a criticism of an entity, it is impossible to separate the political belief and its expression from the right to free speech. 

I discussed this issue with a friend who works for a large corporation. She complained that her employer also takes a pro-China stance and does not support the protests or fight for democracy and freedom in Hong Kong, because China is such a big market. Some high-level people have quit over this, but she said there is a feeling that one can't publicly state, under one's own name, that they disagree. It may not even be acceptable to simply state that you support Hong Kong under your own name, without mentioning where you work, if you can be linked publicly with your workplace in other areas. We discussed Cathay Pacific, and how rank-and-file employees can be barred from expressing political opinions in their private life (and how even higher-ups who want to stand by them face scrutiny or may feel they have no choice but to resign). We discussed how the reality is grim: some big boss types might take that bullet, but most won't. China's a big market. They'd rather risk the moral and ethical (and in some places, legal) dubiousness of firing employees rather than stand up to a genocidal government, even as they know it's wrong. 

So how do you hold down a corporate job or even contract, knowing that at any moment your political beliefs could make it impossible for you to continue working there? How do you support yourself? 

I've managed to build a pretty solid freelance career with mostly local employers who would not take action against me for my political beliefs -- pretty much all of them are aware of how I feel, and being local, they generally would not take a pro-China political position as a company. This more corporate contract job was just one of many, and my income from them was not large. I can afford to lose it, which means I can afford to stand by my beliefs and my principles. Not everyone can, though, and I wish I had a better answer for those who can't just refuse or quit. 

It's easy to retreat into leftist platitudes like "dismantle corporations", and on some level I agree with that. They suck, and better ways of organizing workforces, services and production exist, from cooperatives to local enterprises. But, that's work that takes generations and we don't have a few generations' worth of time as China grows more aggressive. I could say "don't take corporate jobs" but that's not realistic for many people who need to feed themselves today (anti-corporate sentiment is great but putting food on the table does matter).

I could say the CCP simply needs to fall - and it does! - but that won't solve the more general problem of employers restricting employees' political speech on other issues.

All I can say is this: firing me won't solve the problem, because the problem is their decision to call Taiwan "China". The issue won't go away unless they change their political position rather than fire people who speak out against it. 

And also this: my contract stated that I was obligated to "maintain the integrity" of that organization. But if the organization is displaying a lack of integrity, what exactly are they demanding I maintain?

Tuesday, February 4, 2020

Come work for a totally not sexist and exploitative Taiwanese company!

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Our company would like to thank everyone for the strong interest in our job ad after posting it on Working in Taiwan a few days ago. We've had such an influx of candidates that our recruitment manager is exhausted - but we're happy to report he's keeping it up! We're sure that this is because our preference for female workers really hardens our credibility as a feminist employer.

Because we've had so much interest, we'd like to clarify a few points about the requirements for these positions.

Candidates should possess: 

- Hips that don't lie
- A butt that just won't quit

- LA fit with an Oakland booty
- Curves for days
- 36-24-36? Maybe if you're 5'3"


APPLICANTS WITH A BACKGROUND IN ACROBATICS/DANCE WILL BE GIVEN HIRING PREFERENCE

We must re-iterate that dorky, uncool girls with glasses will not be considered at this time. It's nothing personal, the hiring manager just isn't into the "brainy" look. And he thinks left-handed people are creepy and possibly witches. He prefers to use his right hand while vigorously performing his duties. AND YOUR HANDS HAD BETTER NOT BE SWEATY BECAUSE THAT IS GROSS, LADIES.

However, he does prefer candidates with a four-year degree and who are "good in math", which is why our salary is so high, and definitely not just a few hundred NT above Taiwan's minimum wage. It is preferable for this position that you are not aware of Taiwan's minimum wage, which is related to the next requirement.

No previous experience working abroad is also a requirement. We have had unfortunate incidents in the past where a new female's knowledge of local labor laws interfered with her ability to execute her job duties.

Despite your four-year degree, please refrain from pointing out any typos in our job ad.

BRA SIZE must be between B CUP and C CUP. This is because the machines at our factory are operated with breasts.

It is essential that you have no tattoos because only sluts have tattoos (this rule applies to females only, the tribal dragon on my best bro's arm is lit AF).

Please be advised that you will have to wear a uniform for this position. Our uniforms are carefully designed for the work environment, which involves lots of poles and a fair amount of meetings with the manager. At this time we would like to reassure you that this is a real job in a real factory.

If interested, please send nudes to the address above.

We hope to hear from you soon! Our hiring manager's needs are URGENT.

NO FATTIES

Sunday, September 1, 2019

The case for why Taiwan is the best of the 'Asian Tigers'

I needed a cover photo that screamed 'Taiwan' so...here you go. 


As we enter the 2020 election season in Taiwan, I've been hearing a common sentiment from people I've talked to  - not just friends but students and random people I chat with in my daily life. Anecdotally, support for Tsai's re-election is strong, but there's a general sense that the economy is 'bad', and Tsai hasn't done that much about it. I've also picked up on a sentiment that Taiwan continues to lag behind the other 'Asian Tigers' - while nobody is jealous of Hong Kong these days, there is some envy of its status as an 'international city', and I hear jealous yearnings to be as well-off and nice as South Korea and Singapore.

It's easy to see why, on the surface. Let's be honest - South Korea, Singapore and Hong Kong all look so much...shinier. The public spaces and roads look better-maintained. It just feels like there's more money floating around. 


This is reflective of two pieces from 2018 and one from 2016). So while I can't measure the strength of this sentiment, I can say with confidence that it's a thing. 

But you know what? I just don't think it's true.


It's not that the data are wrong. Salaries are in fact low. Business do take conservative investment approaches (and I personally feel that they do not invest nearly enough in talent, nor do business owners trust the talent they hire to innovate.) I'm not sure that Taiwan's GDP per capita is lower than the other Asian Tigers as CommonWealth claims - at least in this data, it beats South Korea. And none of this from the Today link above is wrong, per se:


But Taiwan did not woo multinational companies to set up facilities, as Singapore did. It did not develop a financial centre like Hong Kong’s; or establish large conglomerates or Chaebols, the way South Korea did. 
Instead, Taiwan is home to many small and medium enterprises, known as original equipment manufacturers (OEM), making devices at low cost for brand-name companies. The island became a high-tech powerhouse in the 1980s on the backs of these OEM manufacturers.... 
Today, young Taiwanese face dim job prospects. They have been dubbed the “22k” generation — a reference to their minimum monthly salary of NT$22,000, which works out to just over S$1,000. Youth unemployment is more than 12 per cent [I checked that number, and this website confirms it as does Taiwan Today and the government], and many young Taiwanese are disillusioned.

But I'm just not buying that this makes Taiwan 'the worst' of the Asian Tigers or somehow 'left behind'. Here's why.

First, the same things have been said about Hong Konger, South Korean and Singaporean youth - 'bleak prospects', 'disillusioned', 'low salaries', 'can't afford to buy a home', 'no future'. Salaries for young workers are low around the world - Millenials everywhere can't afford to buy property at the rate their parents and grandparents did, and Taiwan (and Hong Kong, and Singapore) is no exception. Taiwan's economy is slower than it once was, but that's true everywhere

Yes, a crude comparison of salaries shows higher pay in the other Asian Tiger countries, but Hong Kong and Singapore suffer from such high living costs that I doubt youth - or people of any age - who get jobs there actually enjoy a higher living standard.


Poverty and Inequality

In some metrics, Taiwan actually wins out over every other Asian Tiger. Looking at wealth inequality, Taiwan's GINI coefficient is 33.6 (the lower the number, the better). South Korea's is 35.7, Singapore's is 45.9, and Hong Kong's is a whopping 53.9. Although the numbers are getting a bit dated, Taiwan's poverty rate is stunningly low, at 1.5% (though I wonder how much of that is massaged by people of meager means living with family). In contrast, South Korea's is 14.4% and Hong Kong's is 19.9%.

Singapore doesn't provide data (seriously, check that link above). Thanks to journalist and Twitter buddy Roy Ngerng, however, I was able to find a few reliable sources that estimate poverty rates in Singapore to be a whopping 20-35%. 



Yup. 

So hands down, Taiwan wins on equality - despite lower salaries, you've got a much lower chance of ending up indigent. Given the lower cost of rent in Taiwan than Hong Kong and Singapore, even if you do end up struggling financially in Taiwan, you can live a little better. There is no way, as a teacher, that I could afford the three-bedroom downtown flat I have in Taipei if I lived in any other Asian Tiger nation.

Although there's some contradictory info on purchasing power coming up, I'd also argue that the overall lifestyle in Taiwan is simply better. Coffin homes are not a thing, nor are cage homes. All of these countries have inexpensive food if you eat like a local,  but I've found that you can get more value for money in Taiwan (with South Korea as a close second). Overall, those little things that make life easier when you're broke are just a bit easier to come by here.

Is that not worth the trade-off of a few unsightly buildings? Would you not give up your glass skyscraper dreams to have more flexibility in your lifestyle? Just because a city looks a little ganky around the edges doesn't mean it's not wealthy.



Healthcare

I also want to take a look at healthcare - a lot of my data comes from here. Hong Kong's public hospitals have preposterously long wait times for procedures you can get done quickly and cheaply in Taiwan. The only way around them is expensive private hospitals, which not everyone can afford. South Korea's benefit package is quite narrow; a great deal of medical services are simply not covered. Singapore went through a process of privatizing hospitals, with mostly negative consequences, including increased cost to patients. Out-of-pocket expenses in Taiwan are similar to Hong Kong's (for better service) - they're higher in South Korea (due to so many uncovered services) and far higher in Singapore (due to privatization of hospitals, I suppose). While Taiwan does have a fairly high rate of private insurance, mostly purchased by wealthier people to supplement NHI, this doesn't make up for differences in out-of-pocket expenses.

After putting all that together, I'm gonna call it: Taiwan's got the best cost-to-benefit ratio of health coverage among the Asian Tigers. You won't be worrying about uncovered services like South Koreans, waiting years for basic tests like Hong Kongers or paying out-of-pocket like Singaporeans, and t
his is all despite having fewer doctors per 10,000 people than any of the other three countries. 


A free society

There are also personal freedoms to consider. Although I can only speak anecdotally, living in a society as free as Taiwan's counts for a lot. Again, South Korea is the closest comparison here. Hong Kong, on the other hand, is simply neither democratic nor free. Aside from the recent protests, the government is ultimately beholden to Beijing, and activists, publishers and journalists disappear (or are attacked or murdered) on the regular. In Taiwan, activists are mostly free to agitate for change. In Hong Kong, you're brought to trial and found guilty. Attend a protest - exercising your basic right to free speech and assembly - could get you fired. Singapore isn't wracked by protests (at the moment) but is absolutely an illiberal state where peaceful assembly and freedom of speech are so strictly controlled as to not exist.

If you're not a political activist, you may not think this is particularly important, but just try having a dissenting viewpoint one day, and realizing you can never voice it without potentially dire consequences. What if you want to be a journalist, political analyst, writer, artist or even academic, and find that your ability to speak truth to power is limited or outright censored? It does matter. 


South Korea offers similar freedoms - public demonstrations are popular there, as they are in Taiwan.


Work culture

When I first visited Seoul in 2003, I stayed with my now-husband in his (paid-for) flat in a nondescript building, in a nondescript part of the city. The buildings stretched on and on, and they all looked basically the same. They had huge numbers painted on them so you could differentiate your building from the others at a glance. It was all a bit sterile. These days, I'm given to understand that many companies provide identikit housing for their employees. When we returned in 2014 for a visit and had to catch an early shuttle to the airport, I noted as the bus snaked through downtown Seoul that the streets were full of Korean men in identical black suits (with the occasional navy-clad rebel), carrying similar briefcases, with similar haircuts, going to similar jobs in similar cubicles in similar office buildings for similar companies, and they were all made out of ticky-tacky and they all looked just the same


In other respects, I love visiting South Korea. I have to admit that Seoul went from a city that looked a little, shall we say, crumbly around the edges (sort of the way Taipei looks now) to something more similar to Tokyo between my two visits. People certainly revert to expressing individuality outside of work hours. But I think this samey-samey work culture would just destroy me.

Looking at numbers, Hong Kongers work about 50.1 hours/week on average, or 2,296/year according to a UBS study. Singaporeans clock in at 2,334 hours/year, or 45.6 hours/week. The results here don't quite add up as some say Hong Kongers work longer hours, and others say Singaporeans do (and neither yearly average matches 52 weeks of work at the weekly average). In any case, both are higher than Taiwan.

I can't find weekly averages for South Korea, but they appear to be at the top as well, at 2,069/year. Taiwanese are right to complain about their long working hours, but they're actually lower than the other Asian Tigers (2,035.2/year). 


Sure, just as the quote far above points out, Taiwan did not turn itself into a financial center or international business center like Hong Kong and Singapore  - but its wealth inequality is lower, which is quite possibly a direct consequence. It did not set up chaebols (massive conglomerates) the way South Korea did. But I've spent a lot of time in corporate offices in Taiwan and I can assure you that, while there is a standard 'corporate' mode of dress, that the level of conformity expected among office workers is nowhere near the level of what I saw in Seoul. I would not wish that identikit lifestyle on Taiwan; while some people might be willing to slog through such a work culture for a better paycheck, I suspect a huge proportion would chafe against it. Taiwan's small and medium-sized enterprises (SMEs) may not have brought in the big bucks the way Samsung and Lotte did for South Korea, but what they contributed to Taiwan's cultural landscape is a net positive, I think, and should not be underestimated. 

Brendan's oft-repeated comment about his long-ago move from South Korea to Taiwan is that "Taiwan has long work hours, maybe as long as South Korea. Wages are lower. But people just seem more chilled-out. You don't pass drunk salarymen passed out on the sidewalk who will get up and go to work the next day. Everyone seemed so stressed in Korea. People here just seem...more relaxed." And it's true - on my brief visits to Seoul, even I saw those passed-out businessmen. I've never seen that in Taiwan, though I routinely pass groups of friends enjoying dinner and drinks - beer or Kaoliang - on folding tables on the sidewalk, keeping the local gossip machines going and looking, well, just more relaxed.

I wonder how much the chaebol vs. SME culture divide plays into that. No idea, but it's a thought. 



Gender parity

It also seems to me - and Brendan concurs after living there - that South Korea has a much bigger problem with sexism than Taiwan. Every culture in the world struggles with sexism (yes, all of them), but Taiwan arguably has the best gender equality in Asia. For some hard numbers, the gender wage gap in South Korea is the biggest of all OECD countries (34.6%), and Brendan recalls seeing job advertisements that blatantly offered more to male candidates for the same work. Taiwan's gender wage gap is 14.6% - on par with a lot of Western countries and not great, but also a huge improvement.

Hong Kong's gender pay gap is 22.2% as of 2017. Singapore's is a bit lower than Taiwan.

There's more that I might include about gender equality in the four Tigers, but the wage gap really says it all. 



The bad news

I don't want to wax rhapsodical about how Taiwan is better than the other Asian Tigers in every way, implying that there's no data to suggest it's not true. So, let's take a look at what's not going well for Taiwan.

Just looking at unemployment, Taiwan looks a little less lustrous. In South Korea and Taiwan unemployment rates are similar, at 4.4% (a rise from 3.8% in December 2018) and 3.7% (average 2018) respectively. Rates are lower in Hong Kong and Singapore, at closer to 2-3%. Youth unemployment in South Korea is around 10.4%, for Hong Kong it's about 9.4% and Singapore is lowest at 5.2%. As above, Taiwan's is in the vicinity of 12%. There's no getting around it - Taiwan's unemployment looks low by European standards, but it's not as robust as its Asian Tiger peers. 

Purchasing power doesn't look to be much better, with Taiwan ranking high globally - 19th in the world according to the IMF, 28th according to the World Factbook -  but behind both Singapore and Hong Kong on both scales (remembering, of course, that that's still higher than Canada, Australia and a huge chunk of Europe). South Korea was quite a bit further down in both cases. I'm not sure why this is, and don't have the requisite knowledge of economics to analyze it, but I love making myself look stupid publicly so here goes.

First, a lot of Singaporean and Hong Kong relative 'wealth' by purchasing power can be explained by how this purchasing power is calculated. Their large foreign labor populations, who have much lower incomes and purchasing power, are not counted in these metrics as they are not citizens or permanent residents (Taiwan News makes a similar point). Taiwan also has a large foreign labor population, but while I can't find reliable data on this, I'd wager that the ratio of foreign labor to local population in Taiwan is lower than in those two city-states.

Second, Singapore gets around the one thing that might sap a large chunk of their citizens' purchasing power: housing. Most housing in Singapore consists of public housing projects, which builds accommodation at a variety of budgets. Roughly 80% of Singaporeans live in these flats. That might explain how Singapore can have such a high Gini coefficient and estimated high levels of poverty, but still come out blazing on purchasing power.

Why Hong Kong ranks well in terms of purchasing power, I have no idea. I'd think real estate alone - which Hong Kongers are less able to afford than Taiwanese even with higher salaries - would knock it down.

I suspect in both cases that all that purchasing power on the part of Singapore and Hong Kong, given their relatively high poverty and inequality, is concentrated in the hands of the wealthy. If you're just a regular person with a regular job, however, you can make your comparatively lower salary go a lot further in Taiwan (or perhaps South Korea, with its similar inequality rate despite its higher poverty rate). If that's true, all Singapore and Hong Kong really have on Taiwan in terms of purchasing power are more rich people who can do more purchasing. Most people will never be rich, so that doesn't mean much.



Taiwan #1! 

To bring this back to the original point, despite some troubling economic data, I still think Taiwan is the best Asian Tiger in which to build a life. Salaries are low, but so is inequality and poverty (and the rent is pretty good, too). You won't do better for health care, and you have fairly strong human rights protections - better than Hong Kong or Singapore. You're quite likely a lot better off as a woman, especially compared to Hong Kong and South Korea.

The whole world is struggling now, and if anything, I think Taiwan's made the best of this. It's not being 'left behind'. Don't listen to the haters telling you that not only is Taiwan dwarfed by China - when, in fact, China scores well below Taiwan on most of the metrics above - but also the other Asian Tigers. Nope - Taiwan has built something less flashy, less shiny and a little-slower paced, but there are good arguments out there for why it has actually done the best. 

Wednesday, August 7, 2019

Humiliation

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I just think this picture works with what I am trying to express here, though I couldn't tell you why.

A few years ago, I wrote a long, rambling post that nobody read about a short trip to Athens. One of the central plot threads of that post - which was more of a story that jumped across generations - was the nature of an attempted betrayal of my great-grandfather. As I understand the story, before the 1915 genocide, Armenian children in Turkey were already being taken from their homes and sold as 'adopted' children to Turkish families. The people spearheading the abduction campaign were not Turks hell-bent on persecuting Armenians, although some were surely involved. Rather, it was an Armenian family harming their own.

They attempted to have the Turkish authorities detain my great-grandfather (a fellow Armenian) for stopping the child trade, but it was a Turk who saved him: the captain of the law enforcement unit that tracked him down had served in the military with my great-grandfather and respected him immensely. 


That story wedged itself into my brain last night - my last night in China - built a little nest there and simply will not leave.

The night before that, I was invited to a fancy dinner and drinking with two of the "big bosses" of the company I was contracting for. One was Taiwanese, the other Chinese, and others were present, including another Taiwanese employee of this Chinese company. I was there to deliver a training session; I'm not an employee. I'm not a big fan of the 'company culture' there - I don't like enforced patriotism - but I keep my mouth shut because I'm not an employee and I don't live in China. My opinion is irrelevant.

After several beers, and speaking Mandarin exclusively, the Taiwanese boss asked me if I would stay in Taiwan forever, and I affirmed that I would. In fact, my dream would be to retire to Tainan. He scowled and called it a "DPP city". I indicated that I didn't mind and warned him not to ask me my opinion on the matter. I could tell he was deep blue and pro-unification - he'd made a joke that "we're already unified, at this dinner!" with his Chinese colleague - and was prepared to just let it be.

I know that seems odd for me, but I was in a foreign country, working as an outside contractor. I just didn't think the conversation would be necessary or helpful. Eventually, however, enough beer was drunk that I did affirm my support for Taiwanese independence and general pro-Taiwan leanings, while diplomatically saying "it's not about green or blue, I just love Taiwan." (I don't believe that - it is about green and blue: mostly that green may be imperfect, but blue is made up of China sellouts and former mass murderers, but I wanted to keep the banter friendly.)

I added that while I am not Taiwanese - I don't have citizenship or ancestry tying me to Taiwan - that in my heart, this was my home. He joked that my colleague and I had lived in Taiwan so long that we were in fact Taiwanese.

The Taiwanese boss indicated that he was fine with my views, and I further joked that I couldn't vote anyway, and I would never mention my views to the trainees in China - what would be the point? We ended the night amicably, and I thought that while we would never agree politically and didn't have to be friends, that we could work together. I even kind of liked him as a person, and thought I wouldn't mind drinking with him and others again.

The next day was the closing ceremony for the training session. The Taiwanese employee - not the boss - recounted my description of these classes in Taiwan being 'more relaxed'. Trainees show up with coffee, we chat a bit before the class starts, nobody wears matching shirts, we sit around a table as equals. It's laid-back, democratic and fun. He spun it into a story about how the Chinese trainees were harder working and more organized (which is true, but they all work for the same company, and that company has an authoritarian bent to their working culture, so of course they would be). I was slightly annoyed, because I hadn't meant it that way: I don't think either approach is 'better', just different, though my personal preference is for the more relaxed Taiwanese classes.

I decided, however, to let it go. Again, this may not sound like me, but I don't feel 'at home' in China the way I do in Taiwan. I'm a visitor and I act accordingly.

Then the Taiwanese boss took the stage. After some general motivational talk, he also told the story of our night of drinking, and said:

"Jenna says her heart is Taiwanese. And she and [her colleague] have both lived in Taiwan for a long time, they're Taiwanese! [Our employee] is Taiwanese, and so am I. You are all Mainlanders. So together we are all..."

...and in unison he, the rest of the staff and the trainees all shouted: "Chinese!"

The word they used was 中國人, of course - with the implication that we're all residents of the same country.

Everyone applauded but me. I sat there, not clapping, shooting daggers at the stage. In Taiwanese they call that look a "shit face" (賽面) and that's exactly what it was.

Honestly, I felt stabbed in the back. Betrayed. I may not be Taiwanese, but this is my home, and to have a Taiwanese person say that - and sell me out like that, by throwing my words back at me in a way that I couldn't possibly counteract.

All the while, the Chinese staff of the company have been nothing short of amazing. I genuinely like them all, and they do their best to make sure we are comfortable and have what we need to do our jobs. My students have been wonderful, and they are truly hard-working. The other boss - the Chinese one - never said a single impolite thing. Obviously, my beef is not with the general concept of 'being Chinese', if you have the ancestry and identify that way. (I shouldn't have to say that, but you'd be surprised the way some people interpret what they read.) It's with deliberately twisting my words into a narrative I do not endorse in a way that makes me seem complicit, and forcing an identity on the majority of Taiwanese who do not accept it. And it's harder to swallow coming not from a Chinese person whose entire worldview has been shaped to believe in that perspective, but a Taiwanese person quite literally selling out his own people.

Doubly so, as I'd never say something like that publicly to them. Speaking frankly after several beers in a private room is one thing, going on stage and doing it is quite another. I do believe that if I extend the courtesy of not publicly discussing my pro-Taiwan views, that they can sing their anthem and do patriotic chants all they like, but I also deserve the courtesy of not being forced against my will into being woven into a pro-China speech as though I endorse it. Yes, even when I am in China. I doubt many Taiwanese would do that to Chinese in Taiwan, and it should go both ways.

Honestly, it felt like a form of harassment. A bullying tactic. Sure, he's playing a role and knew the trainees would enjoy it, but it wasn't compulsory, like singing the national anthem or doing group chants (which they have to do, Taiwanese employees included, and I make no comment on. Not my company, not my country, not my issue.) He chose to say that. He did it intentionally, knowing it would anger, or at least bother, me. He did it knowing I would have no tools whatsoever with which to fight back. I would have to sit there and take it, because I'm a freelancer and he's the boss, even though I am also a trainer and that commands respect. Because I'm in the audience and he's on stage. Because everyone in the room agrees with him, not me. Because it's a formal ceremony and the 'face' was thick in that room. Simply not clapping and twisting my face into a look of disgust was already quite bold.

He knew all that and did it anyway. I wouldn't say it was an intentionally personal attack - he probably didn't think too much about it, assuming I'd just take it and it didn't matter, and was more using me as a setup for his own political gain. But I don't forgive that sort of sideswipe easily, and do feel it's part of his job to make the trainers they hire feel comfortable, and instead I felt sold out. I'm not even trying to describe my fury, because I simply cannot.

I know this sort of thing happens to Taiwanese in China all the time, and they have even fewer resources to fight back with than I do. I have read - and friends have told be - about being forced to publicly agree with "One China" while in China or dealing with Chinese counterparts - and not even being able to refuse to comment, look disgusted or metaphorically "not clap". And all that while being truly Taiwanese - I'm a foreigner who calls this place home, nothing more. Because of my relative privilege, I don't think I can ever know on a deeper level what that feels like to be in their position, but I've now had a brush with it and even that was unbearable. I'm still incensed. I can only imagine the gut-wrenching torture and lingering ache of being forced to vocally affirm an identity you don't believe in just to collect a paycheck that you might truly need.

It also happens in international organizations. I'll write more about this later, but even when Taiwan does something that earns international recognition, there are people who give the credit to China. Again, there are few tools available to Taiwan to fight this, though I am happy to see that as time goes on, everyday Taiwanese less willing to just bear it.

So, I meant two things by the title "Humiliation" - how I was made to feel in that moment, but also how pro-China people frequently seek to humiliate those who support Taiwan. The humiliation of a nation and identity, with few channels to stand up for ourselves.

I left the ceremony at the earliest possible opportunity, declined a second drinking session that he personally invited me to, skipped breakfast the next morning and was quiet on the way to the airport (he drove). I cited being 'tired' and 'having a migraine'. Those excuses were true, but caused by the situation. In other words, I was passive-aggressive about it. Those were the tools at my disposal.

What reads to me as 'passive aggression', however, reads in this part of the world as 'making your thoughts known without causing trouble'. What I consider professional - to bring up the matter at a later date - would be seen as overly aggressive here. My reaction that night and signaling in the hours following the incident probably made my feelings clear enough. Nobody commented, but nobody asked me why I'd suddenly become so withdrawn - and even declined free alcohol! - implying that they knew.

Of course, there's also this blog. I'm aware that there might be professional repercussions to writing this, but feel the need to say something anyway. I deserved better in that moment, and Taiwan deserves better in general.

It still bothers me, however, that I have no professional channels through which to ensure it doesn't happen again. I could tell the company in Taiwan that sent me, but I truly don't think they'd care. They'd just expect me to suck it up. Or perhaps they would care, but wouldn't say anything about the actions of a high-level boss at a company they have a highly profitable relationship with, even to ask that Taiwan-China issues please not be brought up publicly as it makes the foreign trainers uncomfortable. I'm not even convinced they'd understand why I was so upset - to them, what he said was just an obvious truth, so what could my problem with it possibly be?

Will I return to China? I don't know. The money is nice but I'd be fine without it - it's not about the cash. On one hand, I feel deeply upset at the notion of returning to a place where my words were twisted and mocked in that way. On the other, he's one person in a company of people who have been otherwise wonderful hosts. As I can't even publicly acknowledge (to them) how I feel about what happened, those who are less aware of my perspective on Taiwan and China might privately wonder if they had somehow upset me, when that simply wasn't the case. I'm not even sure how I'd tell my company in Taiwan that I won't go back, if I know that telling them about the incident at all would lead nowhere and might get be labeled as overly demanding.

It just still kills me, two days later, that it was the Taiwanese person's words that denied the existence of a unique Taiwanese identity and history and caught me in the gut like a well-fired arrow. I hear a lot of complaints in Taiwan that "Chinese" are rude, or bullies regarding Taiwan and Hong Kong. While I am aware that happens, it's just not been my experience. It's the deep blue Taiwanese who are the worst. They have freedom and access to better information, and yet they still choose a path that takes freedom away from their own country.

A good reminder, I suppose, that being respectful and doing the right thing have nothing at all to do with national boundaries. 

Saturday, February 16, 2019

Taiwan needs more strikes!

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As you've no doubt heard if you follow Taiwan news at all, Taiwan ugh China Airlines pilots were on strike until very recently. Notably, while part of the negotiations to end the strike included an annual bonus (de rigueur in most Taiwanese workplaces, so I was surprised to learn that apparently pilots did not receive one? Huh), overall the strike was not about higher pay, better 'perks' or other 'benefits' not related to health and safety.

At the core of their demands were that more pilots be assigned to longer flights, so that total working hours for pilots could be brought down to a reasonable standard that would not leave them overworked and overtired. It also prioritized hiring Taiwanese pilots (including foreign pilots residing in Taiwan) over foreign pilots.

I have no particular opinion about the latter demand, but the former is simply reasonable. Nobody wants an overworked pilot; that's how disasters happen, and let's not forget that until very recently China Airlines had a poor safety record (in recent years things seem to have improved). Although China Airlines says its safety and working hour policies are within international standards, considering said safety record and how overtired pilots can be a factor in plane crashes, I question this.

Besides, it's simply not that culturally ingrained in Taiwan to strike at a particularly busy time for your employer (the strike began over Lunar New Year, one of the busiest travel times in Asia), especially if better compensation is not the employees' core demand. To take an action like this, the pilots themselves must have known that overwork and lack of sufficient cockpit crew was a major issue. The only real rebuttals to these demands were, essentially, "but that would cost money!" (yeah, a safe work and customer environment usually does) and "but we'll lose passengers!" (yup, but you'll lose more if there's a major crash and people will die), which underscores how strong a case the pilots made.

The thing is, this kind of strike has been a fairly rare phenomenon in Taiwan, especially in earlier decades. Up through the 1980s, generally pro-business, anti-labor laws governing collective action made strikes difficult if not impossible (not surprising given the repressive Martial Law political atmosphere more generally), and even in the 1990s, despite some strikes taking place, "legitimate union strikes" were still rare, and difficult to legally carry through. Although strikes have become more politically possible since then, they're still fairly rare, with an exception being the China Airlines flight attendant strike in 2016. (That the ground zero for highly-publicized strikes seems to be China Airlines also points to an anti-labor bent to their workplace culture).

The lack of strikes in previous decades wasn't just about anti-worker labor laws - there is an overall lack of a strong labor movement in Taiwan for a number of reasons. There are surely some cultural reasons for this (think of stereotypical "East Asian" work culture which values hierarchy and collectivism; there's a kernel of truth to it, although Taiwan is certainly more chilled-out than South Korea or Japan in this way).

But, more importantly, it's the result of an intentional political attempt to keep labor from organizing so as to advocate for its own needs. This has been done in a very devious way: not by union-busting or trying to dissuade workers from organizing, but by preemptively creating worker "unions" and "trade associations" that employees in a company or industry may belong to, so as to create the veneer of organized labor, but which is ultimately controlled by the companies or government, not the workers themselves. Such organizations have typically represented the best interests not of the workers but of management (or the government) and did not necessarily take on labor advocacy at all. In fact, what "management" and "the government" might want were not always different, given the history of nationalized industries / state-owned enterprises in Taiwan and how government control of industry and labor was used as a tool for political repression.

Of course, as independent labor movements coalesced, these came into conflict with the old-style "unions", there were disagreements on whether to improve the lot of labor overall or to address specific needs of specific groups of workers and...it's all very complex but essentially, that's the reason why not every political party, group and organization which claims to represent the interests of "labor" is on the same page, or even gets along. For more on this point I recommend Yubin Chiu's chapter on trade union movements in Taiwan's Social Movements under Ma Ying-jeou (I'm sorry that it will probably cost you $50 to buy the book if you wish to do so, though that's better than the earlier price of $150 - and although Chiu obviously comes from a Marxist viewpoint on labor issues, he's good at explaining the fundamentals and historical complexities of trade unionism in Taiwan).

Under such conditions, it's not surprising that the labor movement has not been particularly robust and strikes have been fairly rare in Taiwan.

Anyway, taking all of this together, Taiwan simply needs more strikes.

First, because the typical Westerner's idea of a "strike" seems to involve the workers demanding better compensation. An anti-union libertarian friend of mine has even said that he imagines that only mediocre workers support collective bargaining, because the most talented employees have a strong position from which to negotiate better remuneration - it's only the employees who are not particularly distinguished who need to rely on collective action to improve pay and benefits.

That's wrong for a number of reasons, most notably that it assumes that all collective bargaining is aimed at better compensation for each individual rather than improved working conditions for everyone as a collective whole (it also assumes that more valuable workers don't care about whether their less-highly-performing coworkers are compensated fairly, which isn't always true.) But the flight attendants' and pilots' strikes show that this simply isn't that common a motivation in Taiwan: although compensation played a minor role in these actions, the crux of what the workers in both cases were demanding had to do with overwork and general working conditions.

Although I also support strikes for better collective compensation, there's a moral high ground to striking so that you can do your job better, not just to get more "stuff". Salaries in Taiwan are quite low and organized labor has not made any strong moves to push for better pay overall. There are a lot of hurdles for labor to jump simply in terms of social awareness of this issue: it's still taken as normal that one cannot challenge one's boss; changing jobs more often to garner wage increases rather than asking for a raise at one's current job is still seen as a good strategy; and it's still quite common for workers to defend long hours in the office because they prioritize making more money over having more personal time (even though one could argue that workers deserve both reasonable pay and reasonable hours, the rejoinder is that if management won't even give workers one of these two things, it's unrealistic to expect both).

 Of all the good reasons to strike, strikes in Taiwan seem to happen for the best possible reasons. So, more strikes please.


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What's more, modern labor movements in Taiwan tend to be tied to other important social issues -
this labor protest attendee is marching to "end overwork", and also showing his support
for marriage equality


Second, given the cultural and historical reasons outlined above, there's no reason to believe that Taiwan's economy or infrastructure will grind to a halt (as seems to happen regularly in France) due to a large number of strikes. Despite the two prominent China Airlines strikes, they are still seen as a last-ditch strategy by labor unions that have only fairly recently coalesced outside of management control. Without a strong history of striking, it's unlikely to become a popular or even particularly common strategy. I don't foresee any sort of slippery slope here where there's a strike every few weeks over every little issue.

And if workers feel that their complaints are valid enough, and their conditions urgent enough, that this 'last ditch' strategy is necessary, there's probably a good reason for that. More strikes please!

Even if there were a slide into strikes taking place over a greater variety of issues - pay, sex discrimination in the workplace or the gender pay gap (still real problems in Taiwan), long hours - this would overall be a good thing for Taiwan. These are intractable issues that have been allowed to fester. Employers in Taiwan have taken the attitude that "I hired you and pay you, so you have to do everything I ask of you exactly when I ask for it, even if I take up all of your free time and I will take it as a personal affront and loss of face if you challenge me in any way on this or even attempt to discuss your working conditions" for too long. Labor standards are a joke. If strikes are what it takes for management to wake up to the fact that their employees are not their chattel, then more strikes please!

Working conditions, culture and compensation have been problems entrenched in Taiwanese society for far too long, and have arguably hindered Taiwan's economic development overall, as it loses its Millenial generation to better career opportunities, pay and working conditions overseas. Greater labor organization that is not under management control will become easier to attain as workers take stronger collective action, and will be the final step to eradicating the old government/management collusion which has been both historically politically repressive and anti-worker. It has the potential to bring various social movements together (see the image above).

Yet strikes are not likely to become yet another entrenched problem in Taiwanese society given how they are already typically viewed as an action that ought not to be commonly taken.


To put it simply, Taiwan needs more strikes.

Tuesday, October 16, 2018

IELTS takes a political position (and my ongoing battle to fight The Man)

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Jerks.


As my husband noted in his nail-on-the-head post on the same topic, pretty much every IELTS teacher and examiner we know is horrified by the change on IELTS's website of "Taiwan" to "Taiwan, China" (Notably, Hong Kong and Macau bear no such designation. If I didn't already know this was all about politics, I'd say that's odd).

Many of us have written to IELTS to protest the change, including me. I'd include a screenshot, except that e-mail contains references to the nature of my employment which I cannot divulge, but which when blacked out render the letter incoherent. Suffice it to say, it was an angry but basically formal letter of protest and complaint.

We all got the same completely irrelevant form letters in reply, which didn't actually address the issue we wrote about:




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"Thank you for your enquiry and comments. The IELTS Partnership is updating IELTS websites and materials in order to ensure that IELTS remains available to test takers in Taiwan. The IELTS Partnership will continue to deliver IELTS tests in Taiwan, ensuring that the widest number of Taiwanese students and professionals can benefit from the work and study opportunities that the test provides."



You can write to them too, by the way, their email is globalielts@ielts.org. See if you get the same bogus form letter! It'll be a fun international discourse comparison!

Of course, I wrote back to point out that their form letter reply was irrelevant to the protest lodged and got a snottier, though I suppose more relevant, reply:



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"Thank you for your feedback. Please be aware that your position has been noted. Our priority continues to be to ensure that the widest number of Taiwanese students and professionals can benefit from the work and study opportunities that the IELTS test provides."


This is where I got a little testy. I'd say "I have a short temper", but several days on I decided to send this anyway. It won't make a difference, so please enjoy it as a retort created for your entertainment:





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"If you consider them 'Taiwanese students', why do you list their country as being 'China'?"


Here's the thing. I know perfectly well that we're probably not going to win this, because The Man doesn't care about our tinny complaints. It pretends to be apolitical while taking a political, pro-Beijing position. And that is what you're doing when you list Taiwan as "Taiwan, China": you are taking a political position. You are saying Taiwan is a part of China, a position most Taiwanese do not agree with.

It's hard to fight the power, which as a friend pointed out, is the entire point of having power - so it's harder for people to fight you. IELTS pretends to be a dispassionate language proficiency test, but it's also a source of power: are you a non-native speaker who wants to study in the UK (or other countries) or get certain kinds of visas? You have to take it. It's tied to the government through British Council and the UKVI service. That's power. It's not just a test.

It wants to think it's not The Man, but it absolutely is. And as The Man almost always is, IELTS is wrong.

For me, this is the point at which "Taiwan, China" stops being an abstraction: it's not just an unfair, stupid thing that terrible companies do for money. It affects me personally: I'm associated with the brand. Some of my income comes from them. If I refuse to accept this, there is a real impact on my life, moreso than boycotting airlines or slagging off TOEFL. I don't earn money from those companies. I don't know how I can take dirty money now, so for the first time in a very long time, I'm faced with a choice between a chunk of my income, and my principles.

As China expands its forcefulness, more people like me will start facing that choice. I have to hope enough of them will choose principles, as I'm headed towards doing, but I know that many won't.

This isn't a small issue relegated to Taiwan and China. It affects people like me. It affects international workers and foreign residents.

And, as Brendan pointed out in his excellent post (which you should absolutely read), IELTS is essentially helping China accomplish its political goals, which serve as precursors to its military goals:



The government of the PRC would like nothing more than to take over Taiwan and incorporate it into their territory....This is not the ranting of a conspiracy monger -- China isn’t even trying to hide its intentions. 

 Whether China takes Taiwan by force or by “peaceful” coercion, it doesn’t want the rest of the world to see it as a larger country taking over a smaller, less powerful country. That would look very bad. Instead, China wants the rest of the world to see Taiwan as a recalcitrant part of China that needs to be brought to heel. That’s why (among many things) it’s got people pushing to change “Taiwan” on those drop-down menus to things like “Taiwan, China” or “Taiwan, Province of China”. It’s all about changing the world’s perception of Taiwan so that if Invasion Day comes, the rest of the world doesn’t see Xi Jinping as another Hitler invading Poland. 

And every airline that lists Taiwan as China and every educational institution that forces students to declare their country as “Taiwan, China” is complicit in this. With Beijing -- not politically neutral.


I don't know how to fight that. I don't know how to tell you to fight that. I'm still weighing my options, although I know that not acting is not an option. I don't know what to tell my students, except not to take IELTS.

I know some Taiwan-based examiners read this blog. I know a lot of Taiwanese do, too. I don't know what to tell you.

I considered suggesting a strike, and still think that might be a possibility. I worry, however, that it will hurt local centers like IDP Taipei, who are not our enemies (I suspect a lot of the local employees of IELTS centers are on our side, in fact) without really hurting IELTS as a global organization. It might be our best shot, however, at getting this story to stay in the news and embarrass IELTS as much as possible.

I considered a petition, but TOEFL ignored the one directed at them, and IELTS will too. That's what The Man does - he ignores petitions, because he has power.

I considered saying you should change your scripts and say explicitly that Taiwan is NOT CHINA, but that could hurt candidates' performance and that's not fair. It's not their fault (even with the Chinese candidates, it's not their fault at all that their government sucks).

Of course I will continue to encourage Taiwanese students not to take the test.

Something more should be done, but the result has to hurt IELTS Global. What should that something be? I don't know yet. But I have no intention of going away and I have no intention of quietly choosing money over principles.

All I can say is that I encourage you to organize (and feel free to get in touch with me, by the way. I'm easy to find). Be creative, and don't back down. The Man usually wins, but that doesn't mean you have to sit down and obey meekly.

I wish I had better advice, though. I'm not sure what the next move will be, but I can assure you we're not done here.