Showing posts with label work. Show all posts
Showing posts with label work. Show all posts

Sunday, July 15, 2018

Improve English education in Taiwan with this ONE WEIRD TRICK!

My work in Taiwan is dominated by adult students who ask for help with accent training. They need to do business with Koreans, Japanese, various speakers of Southeast Asian languages, Australians, Latinx people, Indians or various Europeans.

You see, all their teachers have been from an "Inner Circle" country (UK, Ireland, US, Australia, Canada, New Zealand). They are therefore most used to those accents, North American ones in particular. They might meet people with those accents, but for business, there is a real need to better understand other Englishes.

My life in Taiwan is unfortunately punctuated by people bloviating about how racism in the English learning industry is somehow acceptable because of "choice" or "the market" or something (their arguments don't make much sense, because they are constructed mostly to avoid confronting uncomfortable issues rather than as stand-alone opinions).

They might try to say that this is acceptable because of some sort of subjective "clarity" of certain accents, although of course how clear an accent is depends in great part on how exposed you are to it compared to other accents (these people are not exactly experts in second language acquisition).

Some pontificate on how it is preferable to be taught by a "native speaker", usually with a very poor understanding of second language acquisition or what being a "native" or "non-native" speaker might actually mean. There is even less recognition that many people in India, Singapore, Nigeria, the Philippines (and more) are, in fact, native speakers, let alone questioning why they aren't recognized as such.

(The answer is racism, by the way. But that's hard for Johnny McBackpacker to admit when it casts doubt on his strongly-held opinion that "the market" is the Fairest Arbiter Of Them All.)

My life in England is characterized by mostly non-native speaking classmates, all of whom are fluent in English, and all of whom know more about the pedagogy of how to teach English than the average Johnny McBackpacker.

Sure, they have accents. But many of them have the accents that my adult students say they need to better understand for their work. Every last one of them is qualified to teach in Taiwan, but many if not most would struggle to get hired here.

We talk about all sorts of things, not least of which is the idea of English as a lingua franca (ELF) or English as an international language (EIL). Most English learners speak regularly with other non-native speakers, some perhaps almost entirely so, especially if they are using English in business or academia.

Back in Taiwan, the consequences are not surprising - all that learning of English from Canadians, Brits and Americans (the so-called 'preferable' native speakers) has actually put those students who tell me they need help with accents at a disadvantage. They get to work and realize, oh, all that time I spent with Teacher Becky listening to dialogues between Tim and Karen, but I actually have to communicate with people who don't speak like Becky, Tim or Karen. I have to do business with Sandeep and Cheng and Fumiko and Nnedi and Abdurrahman and Lupa. 

Of course, most people making hiring decisions are not educators. Even if they realize that they are actually disadvantaging their learners by not providing the English education many instrumentally-motivated Taiwanese learners are likely to need, they don't care. "It's the market." And the market wants white - even Inner Circle "native speaker" teachers who aren't white struggle to get hired.

And I just can't help but think, if y'all hired fluent English-speaking teachers from around the world, ensuring that most learners through their time studying English were exposed to a variety of Englishes, maybe not so many adult learners would come to me asking for help, which I have trouble giving with my Standard American accent. Maybe if we hired more English teachers whose usage represented the speakers and Englishes our learners would actually be communicating with, we wouldn't have this problem.

I mean, I don't want to say "duh", but...duh?

Friday, January 19, 2018

Mr. Xi's Soft Prong

This sort-of-okay thing that veered into a steaming pile of garbage from the Economist, uh, exists. So that's...there.

Please draw your attention to this paragraph particular line towards the end:

Lin Chong-pin, a Taiwanese scholar and former senior official, calls this Mr Xi’s “soft prong”. 


Ah.

Now we know why Xi Jin-ping is so obsessed with taking Taiwan.

Now, I really hope Lin formulated this thought on purpose, as a big, fat, hard jab at Xi Jin-ping, perhaps hoping we would understand the encoded message in his long, straight, pointed finger.

But even if he didn't, this says a lot. All those powerful cylindrical metal planes circling Taiwan and it's huge rocky mountains, standing tall and erect right there across the strait. He has to take a stab (well, maybe not a stab, more like a flaccid wriggle) at Taiwan to prove to us - and more importantly, to himself - that he's packing heat (well, maybe not heat, more like those squishy hand warmers you can rub. They get warm but they never get stiff). All those big, powerful missiles pointed right at Taiwan, ready to launch.

Because I don't want to linger too long on, uh, Mr. Xi's Soft Prong, let's take a look at the flaming heap of crap that makes up the final two paragraphs of this utter head-scratcher of a piece.

Now I will say, it starts out okay. It could take more time to discuss the perspective of Taiwan, but as it stands it is a pretty clear laying out of China's coercion tactics against Taiwan, which are important for Westerners to know about.

But then....whhaaaaa?



All this is out of the old playbook. Mr Xi’s innovation is to single out young Taiwanese and to pile on the blandishments.

In terms of pay, yes, but if he thinks he's actually going to win them over politically...he's not.


Colleges offer Taiwanese teachers better pay than they could get in Taiwan. Chinese provinces are opening research centres aimed at young Taiwanese. In the southern city of Dongguan, Taiwanese tech entrepreneurs can get free startup-money and subsidised flats.


Yeah, that's the strategy. Want to talk about why it's a problem?


Over 400,000 Taiwanese now work in China. The young in particular are crossing the strait in droves.


I guess not. Well, okay.


You do realize they're not moving to China because they want to, yes? You do realize they are doing it because the economy at home isn't offering them fair wages for fair work, and because they feel it's their best opportunity to make money - but not because they actually want to live in China, yes? Why are you implying that there is anything other than economic rationalization for this? Nobody - literally nobody - thinks China is overall a better country to live in than Taiwan.


Lin Chong-pin, a Taiwanese scholar and former senior official, calls this Mr Xi’s “soft prong”.

Hahahahaha.


In some respects it seems to be reshaping attitudes towards China.


No, it isn't. Identification with China, liking China, thinking China is anything other than a terrifying enemy who must be dealt with for economic reasons, is not actually changing. This is simply factually wrong. 


It does not help Ms Tsai that she has failed to make much progress on her promise to create more opportunities for the young.


Duh, but what does that have to do with China? That's a domestic issue. Her administration is simply not doing a good job with this. 


Taiwan’s economy remains sluggish.


So does the rest of the world's. Want to put what you're saying into perspective a lil' bit maybe?


The young think older generations get the better deal.


This is true but it is not related to China. 


But she gets the blame for tricky cross-strait relations more than Mr Xi does.


Does she? I mean, personally, I think the one thing she is doing right is her cross-strait policy. What's your source on this? 


A recent poll even shows Taiwanese feeling more warmly towards Mr Xi than to Ms Tsai.


Oh, I see, a poll that you don't link to. Hmmm. I'd like to see this poll. How is it worded? What questions are asked? Where is this coming from? Where is your source? Why aren't you comparing Tsai's approval ratings to pro-China Ma Ying-jiu's (man, talk about a soft prong...ahem) to show what it means in a Taiwanese context? 


They do not admire China’s political culture.


No shit. So why don't you say more about this? And if they don't admire China's political culture, why do they admire Xi so much?


But Mr Xi may be nurturing a reluctance among young Taiwanese to bite the hand that feeds them.


They know perfectly well that they are not being fed so much as slowly poisoned. They also know - they're not stupid after all - that slow-acting poison food is better than no food. But if you think for even one second that this is going to change how they feel about China, or Taiwan, or Xi Jin-ping in a way that will get them to accept unification...


...well, then do I have a soft prong for you! 

Wednesday, December 27, 2017

Young Taiwanese are leaving Taiwan in record numbers, and the reason why WILL SHOCK YOU!

Oh wait, no it won't.

The reason why is they want fair pay and reasonable hours. 

"Why is brain drain such a problem in Taiwan?" these articles always ask.

It's because pay is too low and hours are too long.

"OMG China is benefiting from the brain drain!"

Well yeah, because even though the hours there are long and the work culture generally terrible, at least you're being paid better to bend over and take it. If they could earn a competitive wage in Taiwan they'd probably stay.

"How can we resolve the brain drain problem?"

This article could have been written in four words:

FAIR PAY, REASONABLE HOURS

It's not rocket science, jeez. 

"Maybe we could solve it by attracting more foreigners?"

No.

Fair pay, reasonable hours. We are not your excuse or your get-out-of-jail (I hope literal, actual jail because some of these employers need to go to prison) free card to treat workers like garbage. 

This article seems to think China is 'trying' to woo these talented young Taiwanese. 

Maybe, but it hardly matters. It wouldn't work if Taiwan offered labor a fair shake. Most wouldn't choose to work in China if they could get - you guessed it - fair pay and reasonable hours in Taiwan. Bosses who aren't incompetent morons and a work culture that affords autonomy, a voice and a sense of purpose - maybe even the chance to grow and develop in what you do - wouldn't hurt either.

But most people would probably settle for fair pay and reasonable hours. 

This guy who somehow became a professor (wonders never cease) is not only condescending but also wrong.

The cost of living has been rising yet wages have not, which directly affects purchasing power. The difference in pay in Taiwan doesn't reflect the cost of living accurately, at least not anymore. It has nothing to do with choice of career - a total misdirection - and he doesn't seem to go anywhere with his education data.

Basically, he totally misses that Taiwanese are leaving not only because they want fair pay for the hours they work, but also to work reasonable hours. 

* * *

Nobody - at least nobody that I can find - is reporting on the basic facts:

How do you solve Taiwan's brain drain? 

Fair pay and reasonable hours. It's not rocket science. 

But working overtime helps Taiwanese earn more!

Sure, but that's because they're not earning enough now. Few people who earn enough money wish to work themselves to exhaustion. They're doing it because they need to.

OMG the low birth rate!

Yeah if people earned more they'd have more kids, anyway when they're working all the time there's no time to bone.

Again. Not rocket science. 

But why are they leaving???

LOW PAY AND UNREASONABLE HOURS

So how do we get them to stay??

FAIR PAY AND REASONABLE HOURS. 

Guys. Seriously. Come on. Quit it with your nonsense, spinning webs of words around this very simple problem that literally a monkey could solve.

Most people don't want to leave their home country. Some do - they tend to be the adventurers or those looking for something different. Many return, a few don't. That's OK. Some find the lifestyle abroad suits them better, as I did. But most are happy to stay in the country where they are from if that country is more or less a comfortable/good/safe/friendly place to live. Their friends, family and community are here. They wouldn't leave if they could get good work for fair pay at reasonable hours.

So Jesus Monkey-Juggling Christ, if you want to keep them offer them fair pay and reasonable hours.

I'm not even joking about the monkey. If you devised a test where on one side they had to run on a treadmill for like 12 hours (a typical Taiwanese work day) for ten peanuts, and on the other, they had to run on a treadmill for 8 hours for 20 peanuts, the monkey is smart enough to choose the better option.

Like...seriously. How is this hard? 

Friday, August 11, 2017

Anatomy of a Sunflower Hit Job

I wasn't going to blog about this, because it should be well-known that the South China Morning Post (SCMP) has gone from being a relatively free publication to one that seems to be little more than a Chinese government mouthpiece, and therefore little in it is worth paying attention to anymore.

However, at the encouragement of friends, and also because ignoring fake news as unworthy of our time to refute is one reason why one of the biggest douchelords of his generation ended up as President (barf) of the Unites States of America. Some things shouldn't be given any oxygen to grow, but others need to be held up to the light so everybody can see exactly how the people who create purposefully preposterous content are aiming to run democratic institutions into the ground to give their own agenda more seeming legitimacy.

Also, I did a few Google searches and this article is quite high up in the results, meaning it's time to tear it down and take it apart.

So, let's take this stinking heap of garbage for a spin, shall we?

FYI, as I already wrote out a lot of this where many of you may have already seen it, I'm going to cut and paste quite a bit.

I can think of at least five things wrong with this piece of garbage article.

First of all, the article states that "four" "former student leaders" took jobs in China. Since we don't know who these people are, they could be any one of the 300-or-so people who occupied the legislature:

Chang claims at least four former student leaders are working on the mainland. One works for a computer game developer in Shenzhen, earning the equivalent of HK$12,390 a month. 

I have a few (unverified - this is harder to source than I thought and even the BBC says the numbers are not available for how many young Taiwanese are going to China for work) numbers for you.

Someone I know pointed out that a little under 300 people occupied the legislature in 2014. Here we have stats saying 60% of young Taiwanese intend to leave Taiwan for work (how many would go to China is unclear), 73% of young Taiwanese saying they would be willing to consider jobs in China (how many would take them is again unclear), and nearly 60% of Taiwanese working abroad are in China, so we have enough data to know that it's common. Many go, more than half are planning to go abroad, more than half of them are likely to end up in China, and a large majority would be willing to at least consider it.

Therefore, if only 4 out of 300 occupiers (that's not even counting the supporters who camped out outside) took jobs in China, that would be well below the national average, not above it. So the real question is, why isn't that the story? Why is "four" painted as this big deal, when it's actually a very tiny number when compared to the general population? Why are so few former Sunflowers going to China to work?

That, right there, is fake news for you. Taking a number that actually shows how rarely former Sunflowers go to work in China, and therefore how possible it is to build a life and be pro-Taiwan without moving across the strait, and making it seem instead as though our former student heroes betrayed their cause. The whole thing is marketed so that the truth looks very different from what it actually is.

Secondly. as some of my friends have noted - and I obviously agree - the piece attempts to paint the Sunflowers as an "anti-China" movement:

So what’s the big deal? Plenty of Taiwanese live and work on the mainland [sic]. The Sunflower protesters, who once occupied Taiwan’s Legislative and Executive Yuan, were opposed to closer economic ties with the mainland [sic]. More specifically, they successfully fought in 2014 against the ratification of a key trade pact negotiated between the then ruling Kuomintang and Beijing.


However, that's not what the Sunflowers were about at all. The point of the protest was not the CSSTA (服貿) bill itself, but the way the bill was undemocratically rammed through the legislature with essentially no oversight, with most people not even knowing what the contents of the bill were (because they were purposely kept in the dark), a culmination of a number of undemocratic moves then-President Ma made in the lead-up to his biggest mistake.

Certainly, however, Alex Lo wants you to believe that this was an "anti-China" protest, because it's fundamental to the Chinese government's agenda that readers believe this, especially readers in China whose rage at students in Taiwan "hating" them would serve the CCP well in their quest to ramp up angry, jingoistic nationalism as a buttress for their power. It is also useful to remind Taiwanese citizens who did not agree with the Sunflowers of all the lies their own domestic pro-KMT news was telling them: they were on about "anti-China" this and "they just hate the KMT" that at the time, and some people believed it (hey, copraphiliacs exist in every culture, guys). It helps China to rekindle all of that anger years later. Keep those fires stoked and all.

I think we can safely say most were not in favor of greater integration with China, economically or otherwise, however, and many likely remain so. Once again, though, that wasn't the point of the protest. People who might well have supported the bill had it been deliberated and passed democratically did participate. Plenty of people who might have voted for the KMT did, too. As did plenty of social conservatives.

This is similar to most of the Hong Kong student leaders probably being in favor of HK sovereignty, but it's possible to be a pro-Hong Kong activist without necessarily advocating Hong Kong independence.

So it is quite possible to have been a Sunflower and yet later take a job in China without being a hypocrite. I wouldn't think it terribly common, and I can imagine why supporters of the movement might feel disappointed, but a deeper understanding of the movement would hopefully lead to a rational denouement in that thought arc.

Again, however, it is Alex Lo's and the Chinese government's agenda for you to believe that it would be hypocritical on its face for a former Sunflower to work in China. If you are going to be angry in all the ways that best serve the CCP agenda, a dose of rage at supposed hypocrisy is an even greater spark to light that fire than simply bringing back the old (false) "anti-China/anti-KMT" trope.

What's more, if a Sunflower supporter were to read this and buy its premise - possible, as not every supporter necessarily fully understood what the movement was about - a sense of being betrayed or a loss of faith in leaders formerly admired can also only help China. Their goal is not only to cause Taiwanese to lose faith in their democratic institutions (making them more susceptible, in their plan, to accepting undemocratic Chinese rule) but also in their "heroes" and role models. It serves China if pro-Taiwan voters and activists feel their strongest voices in the new generation have "betrayed" them and are now not worth listening to.

Thirdly,  there's this:

If Chang Yu-hua is right, several leaders of the so-called Sunflower student movement in Taiwan have now graduated from university and found work on the mainland [sic].

(Also, why "so-called"? That was what it was called. That or the 318 movement). 


One of the island’s [sic - it's an island, yes, but more importantly, it's a country] most influential pundits (really?), Chang said on a TV programme that the former student leaders should apologise for their past actions.

That's one excerpt, but throughout the article it uses the term "leaders" but never names a single person.

Alex Lo, by saying "leaders" without saying who those so-called "leaders" were, makes it sound like Lin Fei-fan (林飛帆) and Chen Wei-ting (陳為廷), among others, are working as, I dunno, game developers in Shenzhen or something. It sounds as though the core Sunflowers, those with the greatest visibility, those who went to court over what happened, have turned tail. It never says that outright but casual readers will immediately connect the words "Sunflower leaders" with the most visible people in the movement. There will be people who will come to believe something the article never says, and when discussing it with their friends, say just that. It's not a big leap to go from "Sunflower leaders working in China" to "hey did you read that article about how Lin Fei-fan and Chen Wei-ting are working in China?"

Of course, even cursory research will show that this is not the case. All you have to do is check the public Facebook page of either of these two most visible leaders, to know that neither is working, nor has any intention of working, in China. You don't even need me to tell you what they're up to - check for yourself! It's all right there online! Neither has been particularly secretive about the general outlines of their current activities or near-future plans.

Furthermore, it wouldn't be possible for them to do so, as both are banned from the country (in fact, pretty much every visible "leader" is most likely banned so using that term is incorrect on its face).

Knowing, however, that most people won't look into the facts and it makes a much more powerful fake news story to implant in people's minds that not just any Sunflowers but Sunflower leaders have been brought down to working in China - that gives people something to talk about. The purpose here is not just to make the Sunflowers look bad unjustly, but to make it look like the so-called "change" is happening even among the most ardent participants.

Note that Alex Lo doesn't name the so-called "leaders". Since it's not clear who these people are, it is not at all clear that they were "leaders" at all. The movement had hundreds of active participants, thousands if you count the supporters who camped out outside. Not every one of them is a "leader" but any one of them could have taken a job in China, which again would not be hypocritical. So what?

This is a key facet of fake news - implying heavily, drawing susceptible readers to a certain conclusion, but never actually stating it outright so it can't be fact-checked. We can't check to what extent any of the people Chang was referencing, if they exist at all, "led" the movement because we don't know who they are. Our minds are led to fill in the gaps in all the wrong ways.

My fourth point is related to this:  it's not clear who this Alex Lo person is talking about, stopping at "four" people with scant detail on just one, it is entirely possible the "scoop" is fabricated (even if some former Sunflowers did take jobs in China, that doesn't mean that Chang Yu-hua - the originator of this "news" - knows about it necessarily). In fact, I'd say it's highly likely that it was just made up, with the people involved assuming that someone must have gone to work in China so it probably wasn't "false", even if it was a lie to call it a "scoop" (and it probably was).

That's yet another facet of fake news: making up a news story to further your agenda with plenty of assumed or fabricated facts, figuring that somewhere, somehow, there must be an example of what you are talking about if you are called on it. It's the "but rape culture isn't real because some women lie about being raped" of Taiwan news (yes, it does occasionally happen, on very rare occasions, that a woman has lied about being raped. But the person saying that most likely doesn't know of any cases off the top of their heads, and is just assuming that, if confronted on that factoid, they can find an example quickly enough).

It wouldn't be the first time anti-Taiwan news had made something up out of whole cloth, not said outright that it was true, but implied it in such a way as to cause people to believe it. My favorite example is the person I know who deeply believed that President Tsai had called up a pro-KMT talk show (something-something 酸辣湯, I don't remember the full name because they're a bunch of fucking clowns and I can't be bothered) and told them that once she took office they were no longer allowed to criticize her, and if they did she'd take them off the air. They were even crying and hugging each other saying "this is our last episode!"

This is absolutely ridiculous, and of course it wasn't true, but my acquaintance believed it.

It wasn't even hard to find out it wasn't true - if such a phone call was made, evidence would most likely exist. If it existed, that would have been a huge news story, not only a very damaging one but one that could have cost Tsai her job. Whoever made it up clearly didn't think very deeply about how freedom of speech laws - yes, laws, so a president violating them would be breaking the law - work in Taiwan, or assumed the audience wouldn't. It's not a hard assumption to make: most of that show's viewers are KMT supporters. The KMT is the party that suppressed free speech in Taiwan for nearly half the twentieth century. If you still support it, well, you clearly think doing so was, on some level, acceptable enough that a president could do it without it creating a huge scandal or causing that president to lose legitimacy even among her supporters. After all, the former leaders of their preferred party did it, and they still support that party.

Anyway, I digress. The point is, it's possible to fact-check this stuff but those who publish it assume people won't.

And you know what? I'm sure some former Sunflowers did take jobs in China. In fact, I've had several people say they can confirm that. I'm not sure to what extent these people were "leaders" (because, again, the leaders are mostly or entirely banned from China), but it doesn't matter, as doing what they did was not hypocritical.

In fact, that some Sunflowers did do this says more about problems in Taiwanese corporate culture (low pay, long hours, few perks, overbearing management) than about any virtues of China or any problems in Taiwanese politics.

And finally, by pinning the whole thing on a report by some other guy, SCMP - which is hardly a bastion of press freedom - is basically washing its hands of any culpability or being accused of "fake news". "I'm just reporting on what Chang said!" is the easy excuse. Another key strategy of fake news - write something from an uncredible source that, even if discredited, can be blamed on that source. "I just heard it from _______!" - but of course when _________ and you, and some other guy after you, and some dude who links to that, and another news source that picks up on it, and the Chinese state-run media who likes what you wrote because it serves their agenda, all publish it, it will look like these "facts" are coming from a number of sources when in fact they originated with just one: Chang Yu-hua, who, as one friend of mine put it, "if his words were worth listening to, shit can be eaten".

And then, if anyone bothers to refute it all as I am doing,  you have a bevy of competing sources which makes it look as though the two sides of the so-called "debate" are roughly matched, and therefore both deserve equal consideration, meaning facts don't matter and distortion of those facts is as equally valid as a clear interpretation of them.

That's how it works, and that's China's game - make it seem as though the CCP-approved perspective is, if not the correct one, than one that is on equal footing with other interpretations and deserves the same legitimacy. Because SCMP is owned by Alibaba (a huge company that is a big supporter of the Chinese government), and Alex Lo is a pro-China mouthpiece, they are happily playing along.

Sunday, July 30, 2017

In defense of private institute English teaching

Let me make this clear in the beginning: I'm playing devil's advocate here. I have a lot (no really, a lot) of criticisms of the private teaching market, which in Taiwan usually consist of cram schools/buxibans. I wouldn't call working for them a good work situation generally, and if you do so, you lose a lot of the perks of being a teacher. No one-month-salary annual bonuses, no paid summers off, no access to the pension program, few salaried positions available, and very little job security when most of us are on zero-hour contracts. It is possible to get a job as a nobody with no experience, qualification, training or even relevant volunteer experience, and be thrown into work without adequate training.

The work doesn't pay nearly as well as people seem to think it does - better than more traditional teaching in Taiwan (but not necessarily elsewhere) at both public schools and universities, and better than the average twentysomething office worker, but not nearly on par with credentialed mid-career professionals in other fields. Work hours tend to be long and scattered, and you teach a lot because you need to in order to earn enough money. That gives you much less time to put care into planning lessons, let alone doing research, action research, writing, reading, giving or attending workshops or doing all of the other things I associate with a professional teaching career. Everyone encourages their teachers to seek professional development and certification, but nobody is willing to sponsor it.

And, ethically, a lot of the cram schools here, and around the world, treat their teachers like migrant laborers or are just straight-up racist or the worst kind of neoliberal "we can take what we want from you and offer you as little as possible in return" employers.

I can't say I'm "happy" with the way this industry is run nor with what those who work in it get for their efforts.

However, after spending a month among other experienced English teachers from different contexts around the world, I do have a few things I can say in defense of working in a language institute.

One more caveat before I begin: these advantages only seem to accrue to those who have accumulated experience and often credentials, and in Taiwan are often easier to come by if you stay long enough to get permanent residency. They do not necessarily apply to all new teachers.

First of all, it's easier to get uninterrupted vacation time, although that time is almost always unpaid. Many of my classmates had to fly back (I suspect at their own expense) for work-related duties at their schools partway through the program and miss a week of classes - nobody would ever ask me to do that. If I say I need a block of time off, I get it as long as I request it reasonably far enough in advance, with no "but you have to come back for these specific three days to do this specific thing" in the middle of your six weeks off" nonsense. Other than being expected to show up for class, nobody calls me up and says "you must be here for this, this and that" or "you have to do these things". I essentially have no single boss or manager.

It also means I get as much vacation time as I want, which is very useful on a Master's program and was also useful in the aftermath of my mother's illness and passing, and my dad's heart surgery less than a year later. In late 2014 I told my employers and private students that my absence would be indefinite, and that was fine. I had work to return to five months later when my family issues were more stable. When I needed to take off again just a few months later for my dad's surgery, that was fine too. When I finished the Delta, I told them to hold off on all new classes until I was done, and they did. When I decided to do this Master's program, I said I'd need a few months off over the summer and that was fine. I had free reign to choose the dates and arrange things as I pleased. If I had the money and wanted to take a year off to just do whatever, I could, and I'd still have a good chance at having work offered to me when I was ready.

And unlike many teachers, this leave is not limited to school breaks. My mom's situation started getting really serious in late autumn 2014, long before any school break. You can't plan major family upheavals for summer vacation. They happen when they happen.

The fact that this time is unpaid actually works in my favor: when you have paid leave, of course the leave you get is limited. In Taiwan that could be as little as seven days (which I think is cruel, actually), in the US perhaps two weeks, in Europe five weeks. But ultimately, there is a limit. I have no limit, as long as I have the money to finance it.

On the other side, a lot of my classmates have paid leave and don't have to go in - they have months and months of free time with a salary coming in. Some of them are taking off to just hang out in Europe for awhile, which you can do when you're being paid an expat salary in the Middle East but your university is on break (although, again, you don't get to choose when that break is). It would be great to be able to afford that, but I ultimately can't. I could move to the Middle East - there would be work for me and the pay is stupendous - but I put up with the crappy parts of working in Taiwan like the low pay and scattered hours because I want to be in Taiwan.

A second advantage is the lack of administrative hassle. I have no real administrative duties - I don't have to show up for many meetings, I don't have to do reams of paperwork, I don't have to grade heaps of tests (my IELTS classes have tests, but class sizes are kept low so it's not an onerous task). I don't have to sit in on department meetings, nor do I have to spend time doing extra activities like running a drama club or English Corner (which I'd happily do if I were paid for the extra work, but of course we never are, so I won't do them). I may only get paid for the hours I teach - with the expectation that the pay for them covers lesson planning time, though I'm not convinced it does - but I don't have a lot I have to do outside of those hours beyond planning classes.

I also appreciate that, not working in a big institution, I am not pushed into a testing culture I don't support. I don't have to teach to a test - I help prepare some learners for IELTS, but that's not the same thing - and I don't have to teach towards a test that I think has deep validity issues. I don't need to test my private students at all, nor my business students: some form of direct test of the skills we work on (e.g. giving a presentation in a presentation skills class) serves as adequate assessment for final reports. Even my IELTS students' mock tests don't count for anything other than as a way to check their skills against the demands of the test they will ultimately take. It's just not an issue I have to contend with, so I am free to adopt other methods of assessment, and feedback comes not in the form of grades but real feedback in evaluation reports and conferences. It's actually a really lovely advantage to have and a low-stress, high-efficacy way to teach in a more holistic and meaningful way.

Of course, that's my situation - I'm sure at other cram schools there are tests, and the teachers may not care for those tests, trust the results or particularly care to give them.

Although this is not true in all private teaching contexts, I really appreciate that there's no administration breathing down my neck telling me I have to do certain things in class, not all of which I'd be likely to agree are necessary, nor telling me how I must teach. I have a classmate whose administration is insistent that there be no L1 in the classroom, even though current thinking is that limited use of L1 has a place there. This is despite inviting four-star names in the TEFL world to give workshops to teachers there, who reaffirm that L1 can be put to good use in the classroom. It's "not their policy" so teachers are instructed to ignore all of that.

Nobody would dare tell me how I must teach in a similar way. Back when I worked at a chain school in Taiwan they did to some extent, but as I've moved on to take classes at better schools, I am free to implement a teaching style that aligns with my principles as I see fit with nobody looking over my shoulder or breathing down my neck. I even have a good level of freedom over the coursebooks I use, and when they are assigned, total freedom over how I use them.

Another point worth mentioning is that, at least in Taiwan, I do make more money in the private system than I would in the formal education system (unless I were to work at an international school). The gap is not as big as you might imagine, as I don't get any of the perks - annual bonus, paid summers off, a pension program - but the take-home pay for my work is still somewhat higher. People associate cram schools with low pay, but honestly, the public schools and universities, while they offer stable pay, offer less than what I currently earn. The highest figures I've seen outside the international schools are in the NT$70,000/month range, and to be frank, I find that low. And compared to wages in other parts of the world (Japan, Korea, the Middle East) it is quite low indeed. Nobody stays in Taiwan for the great salaries.

And for that better pay, I also seem to always have more free time. I almost certainly teach more in-class hours, but the lack of administrative and other work required of me means that my peers in the formal education system seem to put in longer hours.

Of course, these advantages don't accrue to every teacher in the private language school game, and newer teachers especially are more likely to find themselves in schools that have a set curriculum and way of teaching, with all of the associated tests and administrative duties, and are likely to be trained to teach in that specific way (on the other hand. newer teachers are less likely to have teaching principles formed over a long period of experience and training that they are loathe to set aside).

It is worth noting, though, that not all cram schools are created equal. In Taiwan, not everyone is a third-rate chain school or one-off with a silly name like "Mickey Bear America Funtime English ABC School" or for adults, "Oxbridge Scholar's Engrish Acadamy". The two places I take classes with are both classified for business purposes as "buxibans", but they are run more professionally than one generally , as educational institutions that, while private, are managed by people who actually care about the education they are providing. There really are better places one can work for, it's not all chum.

In short, it's not all bad. People wonder why, after seeking out all of this training and development and being easily qualified to teach in a more formal setting, why I am still teaching for hourly pay. I am not entirely in the cram school system as I take classes where I please and have my own private students, but the structure of what I do isn't all that different.

I do it because of the freedom to teach how I like, the freedom from tests and administrative work, the freedom from limits on my time off, and freedom from a school bureaucracy telling me how to do things.

Perhaps someday I'll move on and work for a university or international school (I can't imagine working with learners younger than high-school age) or more formal educational institution, but if/when I do, along with the advantages (paid summers off! A more 'prestige' job description! Perhaps time to research and publish!), I'll also be acutely aware of what I'm losing.

Sunday, July 16, 2017

The Delta vs. Masters Throwdown

I've only been at Exeter for a few weeks and haven't started the assignment writing part of my course yet, so I may come back and edit this at some point in the future. However, I do feel qualified to comment on what it's like doing a modular Cambridge Delta compared to doing a Master's degree in TESOL.

In the introductory section on the first day of my MEd program, I walked into the classroom remembering this completely preposterous exchange on Facebook: the admin of a CELTA-specific group grew inexplicably angry when I ventured that a Delta was likely just as challenging as a Master's, and a Delta holder will have learned just as much as a Master's graduate (although they may have learned some different things, and certainly in different ways).

"A Master's is a one-year or several-year high-level program. A Delta can be completed in 12 weeks. There is no way a Delta can compare to a Master's," the admin insisted.

Although I had not yet started a Master's then, I was basing this suggestion on anecdotes from friends and colleagues who have done both, many if not all of whom feel Delta was actually harder. I was also considering the Ofqual rankings, which award Delta the same level (7) as a Master's. Surely they wouldn't do so for no reason. I was also considering my Delta experience, which consisted of deep and intensive exposure to the academic and practical corpus of research into teaching and learning English, from the fairly unacademic, somewhat beginner 'How to...' series all the way up to dense analyses in Applied Linguistics. Most of our work was self-directed, with the expectation that we would, after Module 1, create thoughtful and worthwhile output rather than a regurgitation of our reading.

For this insolence, I was banned from the group, but whatever. I was mostly amused by the other person's complete certainty that the Delta was the cakewalk and the Master's was the rigorous training program. I am not certain the holder of this deep and anger-inducing opinion held either degree.

That's a part of why I'm writing this - there are a lot of opinions out there, mostly by people who have taken one course or the other (but not both), or who have done neither. I'm not sure I'm better qualified than those people quite yet, but I have some experience and an 'Edit' button for future thoughts, so I figure it's worth having a go. Don't take this as my final opinion on the matter: my thoughts on this are very much a work in progress.

I also want to take some time to discuss which one is the better choice if you want to teach English in Taiwan.

The short version of my opinion is that, in fact, those who compare the Delta unfavorably to a Master's: my original supposition that they are roughly equal in difficulty and content learned seems to be holding up. The Master's program feels easier now, but I suspect that will change. What will certainly remain constant is that the way of transmitting knowledge and its intended application is very different indeed between the two types of program.

The Delta is hard. It took me three years; it's not at all true that "it can be completed in just 12 weeks". First of all, for those who do take that option, that 12 weeks is more intensive than anything you'll encounter on a Master's with the possible exception of the final stretch of thesis writing. Spread out to create a workload more similar to that of a Master's - say, completing the modular courses in quick succession rather than taking one per year as I did - a Delta will take at least a year, and likely more given the breaks between when the modules are offered. If you take Module One in September and finish in December, the next module is likely to be starting in March of the next year, finishing in June. You may have to wait until September again to take the third one, finishing again in September. Your workload will be similar during those times as that of a Master's.

That sounds an awful lot like the amount of time it takes to complete a Master's in the UK (generally one year), and nearing the amount of time it takes to complete one in the US. There is no basis for dismissing Delta on those grounds. In fact, if you contrast that to my current program, it will take me three years (exactly the amount of time it took to do a Delta), with a much more spread-out workload and likely less crying into a pillow overall (though ask me about that again in 2019).

Even if one does take the 12-week course, you are not done in 12 weeks. In that time, you crash-study for the Module 1 exam, which you generally take when the intensive program ends. Your Module 2 is complete. You receive a crash course in how to do Module 3, but you don't actually do it: that is completed after the intensive course ends and can take up to another full semester. Two semesters' worth of work, one of which is highly intensive? Again, that sounds similar to a Master's program.

As for the content, so far it's much the same. If anything, I feel sympathy for my non-Delta-holding classmates who are currently taking Language Awareness. I remember having to learn that, and what I learned is not that different from what's being taught in the core module, although I tended to focus more on pure mechanics (e.g. the actual phonology system of English including use of the phonemic chart, manner of articulation and the like rather than ideas of what phonology is and how one might teach it). The basics of testing, approaches to teaching and issues in teaching  are also much the same, and it seems as though principles of teaching and syllabus design will be similar, as well. The same names - Richards, Nunan, Krashen, Thornbury, Kumaravadivelu, Kachru, Vygotsky, Tomlinson to name a few - pop up in both.

So far, I have found the content in both to be of about equivalent difficulty, although I'm interested to see what writing my Master's assignments will be like. I may well change my mind.

That said, the aim and application of the content is radically different. Delta is practical - any theory you learn (and you do learn quite a bit) is meant to bolster your classroom practice more or less immediately. Master's programs vary, but the Exeter MEd TESOL leans more toward the cerebral end - learning theory because it develops your knowledge base as a teacher. That's a compliment: it's exactly what I wanted after the relentless practicality of Delta. Or, as we discussed on the first day, programs like this are a part of teacher development. They are not teacher training. Teacher training is about making teachers more immediately effective in the classroom, whereas teacher development is about cultivating the knowledge that informs what one teaches in the classroom. I've had teacher training - I did a Delta. Although professional development - like learning a language - is never really over, I don't need another program like that. I needed, and found, a program focusing on the theoretical underpinnings of what I did in that program.

A few examples of what I mean when I say Delta was training, whereas the Master's is development:

On Delta, we did have to do background reading but what really mattered was how we executed our ideas in class, or how well we built a syllabus as a result. For Module Two, the written assignments mattered, but what really made or broke a candidate was their assessed teaching. You could know all the theory in the world and it wouldn't matter if enough of your classes sucked (ahem, were deemed substandard in execution), whereas you could pass the written assignment with an imperfect grounding in theory and still do well if your classes were amazing as rated against the course specifications.

On the Master's, there are no practicums. Nobody is going to assess my teaching - I'll mostly be assessed based on my written work. On one hand that's a shame, as I find observation and feedback to be the most efficient route to improved teaching. On the other, I'm relieved because I've been through it already, and what happens in a one-hour class as per Delta specifications cannot fully capture the depth and breadth of what goes on in a real class over time. In either case, having walked over that bed of coals, it will be good to immerse myself more deeply in theory without necessarily having to stop when I reach a point that a grounding in it is sufficient for me to teach a given one-hour class. It's not a benefit that is as immediately apparent, but over time I do feel it will grow to inform my work in valuable ways.

The assessed lessons were far and away the hardest - yet most practical - part of the Delta. There are ways in which I am sure a Master's will be more challenging, however. The closest you get to writing a thesis on Delta is your Module Three assignment. However, the main paper is capped at 4500 words, with everything else going in appendices. Although my final product easily topped 100 pages, the main paper only took up 17 of them. I can't imagine a passing Master's thesis with that ratio.

I also suspect - and I am usually right about these things - that our assignments will be judged to a very high standard. Once my blissful month in England is over and I hit the books in Taipei, I suspect what seems very interesting but basically easy now will become much harder extremely quickly. The British educational system, especially at the Master's level, places a high value on self-directed reading and output. It only makes sense that the input sessions, then, would be the breeziest part of the course, but are not at all indicative of what will be expected of us once we start producing. I have a suspicion that, academically speaking, much more will be expected of our written work in terms of depth and breadth of research covered as well as ideas birthed from that process than Delta ever expected. The trade-off is that we will not be expected to demonstrate our ability to actually write a lesson plan or teach a class (we do, however, have to demonstrate our ability to create materials, conceptualize a teacher development or training course and critique as well as write a test).

That said, I can't deny that these past two weeks have felt more like a lovely vacation with some interesting TESOL classes, in a way that Delta never did. Delta was pure - and purifying - pain. An intensive Delta (or even CELTA) is several weeks of all-day input with further work on the weekends. You don't get a day off, ever. "Intensive" summer input sessions for a Master's are four, maybe five days a week where only occasionally does one have more than three hours' of class to attend, with some reading that is not onerous. Yesterday we went to the seaside town of Beer. Today we'll go to Powderham Castle and have cream tea. It's so very intensive.

I'm still surprised I never descended into functional alcoholism on Delta, whereas here at Exeter, if I drink too much it will be because of all the pub-crawling students in Britain do, not because the course is particularly stressful. We'll see how I feel about that when I actually start writing, however.

I am learning a lot, though. For example, what I had thought the term 'construct validity' meant turns out to be not at all what it means when considered in depth. We'll be going more deeply into the concepts of validity and reliability than I ever had to on Delta. Delta Module One had one section on issues in ELT, whereas this course offers a whole module on it (and the issues - such as culture clash in the classroom, the native speaker myth and others are pertinent and worthwhile). Delta only touched on materials development in that you had to create or adapt materials, with no background reading on how to do so necessary, whereas I'm now taking an entire module on exactly that.

Another benefit of actually studying TESOL at a university is that I am an educator by profession. Training in how to execute my work better is important, but an educator who doesn't herself seek higher education feels like an oxymoron of sorts. It will also loop back to training in that eventually I am likely to find myself teaching EAP classes to non-native-speaking graduate students. How can I claim to be qualified in teaching a graduate student how to absorb content and then write and present it if I have not done a graduate program myself?

It is also important to repeat something I pointed out in my last post: I have learned more from my classmates, most of whom are non-native speakers, and had more productive discussions with them in two weeks than I have in ten years of interacting with mostly average, often unqualified teachers in Taiwan who were mostly hired on the basis of their being native speakers rather than their having any training (or in some cases ability) in teaching. It's cruel but true. If you only focus on the practical, you begin to treat education as a purely practical channel. It then becomes about market forces - students become clients, teachers are hired based on optics more than ability, and the goal is a happy customer, which is not necessarily an educated customer despite education being the ostensible goal. I've heard more justifications for this practical approach than I care to consider, including defenses a lack of qualifications on the part of both teachers and school owners (not principals, not head educators - owners), with little emphasis on what is actually learned if that is not necessary to create happy clients. I appreciate getting away from all that.

Delta never advocated such an approach, but the idea that learning should only ever be immediately practical (being specifically trained for some kind of job, without actually knowing much beyond that in any deeper way) eventually brings one to that logical conclusion.

I'm happy that I did Delta first, though. If I had done the MEd first, I'd be getting a lot of developmental input with not as much guidance as I'd like on how to actually use it. I might have started to question why I was doing it at all. What I needed when I did Delta was exactly what it provided: practical and efficient training to be better in the classroom. Having that, it's time to dive deeper - something Delta doesn't offer. If I'd never done the MEd, I'd be fighting a nagging feeling of hollowness, that there is so much more to how we teach that I never touched upon because it was not immediately necessary, regardless of whether it might be someday.

I have to say I also appreciate the access to academic journals that I get as a real live student, rather than a sort of in-limbo person in training. Delta was difficult, in part, because I needed academic references but didn't always have access to them. The Distance Delta attempts to remedy that, but ultimately the online library is insufficient.

A final note on Master's programs that is worth mentioning: more than one person I've talked to regarding more than one program has mentioned that many of them are full of a certain cohort. The students are mostly young women and mostly inexperienced - mostly candidates who might struggle doing a Delta, if they are accepted on a module at all. They mostly have to get the basics down of TESOL theory and practice. Yes, they are mostly from China, but that shouldn't be a point against them (I only bring it up because it's a recurring theme in conversations I've had with those familiar with MA TESOL programs in several institutions, including some quite prestigious ones).

This is not at all specific to Exeter - in fact, the person who first mentioned it to me did so in the context of a completely different university - and certainly does not apply to the summer intensive program I am currently doing. That is to say, if that's the common denominator you are teaching to, someone who comes in with a Delta and a wealth of experience might feel that the work is not sufficiently challenging. In fact, the person I talked to told me straight-up that I would be disappointed with the academic rigor such a program and it's a major reason why I applied to this program specifically.

I'll end with a short exploration of which path is right for someone who wants to make their career in Taiwan. I wish I had an easy answer, and could just shout "Master's!" or "Delta!" and have that be it, but as with most worthwhile issues, it's more complicated than that.

If your goal is to simply be an excellent teacher, and you have a good work situation in which teaching well is generously remunerated and which doesn't require a Master's, get a Delta (it should go without saying that I recommend you get a CELTA regardless). The Delta is training, and you will be well-trained. You'll have exactly the amount of theory you need to do your job effectively, but not much more. Get a Delta if you want to go into teacher training as well, if you don't have a teaching license of PGCE - you can train teachers without one, but you are not likely to be a great trainer.

Keep in mind, though, that the Delta is not recognized by the Taiwanese government because they have some who-knows-what-dunce in charge of foreign language education policy. You get Delta to better yourself, and it's a good filter for separating good employers from bad when interviewing (pro tip: a good employer will recognize the value of a Delta and reward you accordingly. A bad one will not know or care what a Delta is and why it matters - if you have a Delta, don't ever take a job with a school that doesn't care about it unless you're desperate).

If, however, your goal is to explore employment opportunities outside of the deeply exploitative cram school industry (although good cram schools do exist - I teach classes through two of them), get the Master's. That is your entree into university teaching, may help you get into international school work and should be sufficient for public school teaching if you have permanent residency or a marriage visa (for everyone else, a teaching license is specifically required). A Master's degree is recognized, and therefore matters more for this type of advancement. If you do, though, I'd recommend getting a CELTA or Trinity TESOL certification as well, simply for the practical component. I know Master's degree holders who have done that and said it was worthwhile, as their graduate programs never actually taught them how to teach in the way that a series of practicums with targeted input sessions can.

If you've had good training, with a solid teacher trainer who took the time to observe you and help you grow as a teacher as you gained experience, get the Master's. Do this especially if you are interested in the theories and ideas that inform your beliefs and priciples as a teacher.

Do not, however, mistake being trained in one school's specific - and potentially not-research based - 'house curriculum style' for actual training. If you have unbiased, outside feedback saying that you are already effective in the classroom - perhaps you have a CELTA or equivalent and did a lot with it, or received good but informal training - get the Master's.

If you think you might leave Taiwan someday, and you want to teach but are worried about how to get a good job doing it in another country, get the Master's, or a teaching license if you want to work with children. It's an unfair but true fact that outside of Europe - if you can get a teaching job there, which as an American is nearly impossible - and possibly the Middle East, the Delta just won't be widely recognized enough to help you.

If that's never happened and you'd be going from "online TEFL certification and being thrown in a classroom without guidance" to "Master's student", get the Delta (or at least get it first).

If you think you'd like to do both, get the Delta first. It will not only give you the practical framework  that helps make sense of the theory in real contexts, but many programs will give you credit for it which will reduce your overall workload and fees on the Master's.

If you need something you can start from Taiwan, and want to start as soon as possible, get the Delta. You might have trouble finding a Module Two tutor, but everything else can be done with minimal problems from Taiwan. That's not true for a Master's. Although some Taiwanese universities do offer graduate programs in TESOL, I am not convinced of the quality or international portability of any of them. It is similarly hard to put together the time and money to do a full-time program abroad and then come back, but options like the program I'm currently at at Exeter are available. 

If you not only want to expand your career horizons but dive into both training-by-fire and deep theory, get both.

After all, nobody except the twin devils of money or time ever said you had to choose.

Wednesday, April 19, 2017

My real beef with the new labor laws

I've been thinking a lot these days about what it is I don't like about the new labor regulations in Taiwan. I'm not sure why - they don't actually impact me as I don't have a single full-time job: I've been freelance since I got my APRC. Being generally interested in labor issues, however, might be a part of it. As is the fact that the new laws do impact many of my friends.

The most common complaints I hear from sources I care about are that work they want is being taken away from them, and that flexibility they want is being taken away (companies whining that now they have to compensate their employees more generously for the extremely long work hours expected of them do not draw my sympathy, I quite literally DGAF. You've been paying your people too little for crazy hours for awhile now, Taiwanese employers. Suck it.)

I'm not sure at all that these are the root problems that are causing me to view the new law with so much cynicism, though. That said, they're worth exploring.

I have a friend who poured a lot of passion and effort into a particular class, notably in developing a syllabus for that class within a larger curriculum. She had it taken away, because it was (apparently) the only way for her employer to ensure she did not work overtime that she'd have to be paid extra for (because goodness gracious, they couldn't just pay a valuable teacher more, could they? Oh no!). She genuinely wanted that work, and it was snatched from her. I have another friend who didn't necessarily want to work 6 days a week, but appreciated the financial boost she got from the longer hours. That was taken away, because the thought of just paying her more was apparently unconscionable? Or something? I have students who have subordinates who used to arrange their work schedules to work 6-day weeks for much of the month, but then take at least one extended weekend in that month so the hours worked out over a longer period, and they got a longer rest. That is no longer permissible under the new law. I'm not sure why not, but my students assure me it is not. I am not an expert.

I'm sympathetic to all of these complaints - especially the last one - but it seems increasingly obvious to me that they're symptoms of deeper problems the new labor law ignores rather than the root problems themselves.

What's being ignored here, and what the new law does nothing to fix, is the power imbalance between employer and employee. The "Boss Class" doesn't like the new law for obvious reasons: it's not so easy to squeeze their peons for more work for as little compensation as they can get away with giving. Good. But why don't labor activists like it? Because it does nothing to improve employee bargaining power or choice. It does nothing to address the basic truth of modern capitalism: the employee always, always - even in a labor-scarce market - has less power than a company. I could go into why I feel this is, but suffice it to say that labor does not gain sufficient power vis-a-vis employers in a world where shortages do not appear to be creating better remuneration and working conditions for teachers, or one in which jobs are not so interchangeable, and there might not be a similarly good job to jump to if the one you have (or the other one on offer) doesn't offer enough incentives to get you in the door, not because there is a job scarcity but because what you'd be doing would be somewhat unique. I mean, I'm a teacher, just ask me how teacher shortages in the US haven't led to better working conditions for American teachers. Even when the market favored labor in the years before the 2008 crash, lots of job openings didn't mean lots of offers in a world where one job opening would attract hundreds of applicants simply because the Internet made it easier to advertise jobs on massive websites and for applicants to send out heaps of resumes. A person can't necessarily live without a job, but a company can live with a position unfilled, and can get by with less-than-ideal employees until they find the right person, because the company will almost by definition have more resources than an individual.

As a result, I can't even think of a time in my adult life when the market has truly helped working conditions and pay improve. I'm not young anymore, that's actually quite a long time to see - in my observation at least, I don't claim to be an economist - essentially no progress.

In a better system, employer and employee would be on more even footing to negotiate not only pay and benefits, but preferred working hours and conditions. The employer could lay out their needs, and the employee could lay out what they hope to achieve, or get, out of the job. Employees who want to work longer hours and make more money could choose to do so, and those who wanted to work less, or be more flexible, but also potentially earn less, could choose that, too. Solutions might not be perfect, but they'd be workable for all involved because everyone was on a somewhat level playing field (and of course this is most obviously true in positions with hourly pay or clear paid overtime) when negotiating the terms of work. Of course, that's not how it works: your employer tells you if you're going to be working more or less, and how much money you want vis-a-vis free time is not considered. Often, keeping the laws relaxed so working hours can be quite variable don't necessarily lead to the employee getting more say - for every person who chooses longer hours, there are a few who are forced to work them. For every employee who chooses fewer, there are a few who are put on reduced schedules (but still told to be available for hours they will never work, so they can't even seek other employment) because that benefits the company.

So what you have are new laws that still allow the employer, without your input, to decide how much you work - those who want to work more can't if the company doesn't want to pay them the new overtime amounts, and those who want to work less might still be called in when they'd rather be off, or not get to choose when they are off. My friend who had a class she wanted taken from her was not given a choice to keep that class and lose another one. My friend who appreciates the money but not necessarily the exhaustion of a 6-day week wasn't given a choice as to whether she worked one or not - not before when she had to work 6 days, and not after when that was reduced to 5. In both cases her preference mattered little, and with any new job it would be the same. My students' subordinates were not given the choice to have a flexible schedule (it's mere circumstance that my particular students happen to be flexible and generous with their employees; not all employers are.)

It also does little to change the problem of every job essentially being a terrible deal - low pay, long hours, little in the way of additional benefits - in a world where you can't just not choose any job, you likely need to pick one. I have a student with this issue: she doesn't like her job, nor does she like any of the jobs on offer. But she has to take one, she can't just be unemployed. It's not possible to insist you deserve more than $22,000NT per month  (which I think everyone does - you can't live independently on $22k. It does not cover basic cost of living and therefore is inadequate) when there are no jobs offering more. English teachers can't insist on a job where they get paid Lunar New Year (which we ought to get under the law, but don't) if no job offers paid Lunar New Year (you might get compensation after you leave, if you complain, but that means little if what you actually want is a paid holiday without having to quit and threaten to call the government to eventually get that money). You can't change much where you actually work if speaking up means you could get "laid off", and the next job won't be any better.

The new laws really don't do anything to address that basic problem. I'm not sure what could, frankly, in a world where the company will always be bigger, and have more money and resources, than an employee or job seeker, no matter how "good" the market supposedly is.



Thursday, January 5, 2017

Welcome To The Machine: Teaching Business English When You're Not A Fan Of Business

A few weeks ago, a friend came over. I was helping him out with something, we had a few beers, and at some point I offhandedly mentioned that the reason I never sat for the foreign service exam was because, over the course of my senior year, I came to realize that I didn't want to work for the State Department (perhaps my crippling fear of failure at the time also had something to do with it; fortunately, I handle that better now. In any case I did not include that part).

"US foreign policy - it's awful," I said. "It was awful then and it's awful now. I don't respect many of the foreign policy decisions America has made, and, y'know, I can't work for someone I don't respect."

I like to think that particular ideal has carried over into the later trajectory of my career. Not that I have never worked for anyone I didn't respect - we all have - but once I no longer needed to do so out of economic necessity, I moved on.

Eventually I ended up teaching Business English as one of my many various jobs, gigs and projects. For a time it was my full-time job. For awhile I worked for someone I not only did not respect, but actively disliked (that has changed). Yes, I considered the usual questions of a possibly overly moralistic English teacher: most notably, as someone who has grown progressively more socialist and anti-establishment was it not a bit hypocritical to be teaching, well, Business English? To be taking money from companies whose practices I did not always (or even usually) support, many of whom I had straight-up ethical concerns about - think oil companies, Big Pharma, some banks and finance companies - ostensibly to help them, but also to make money myself?

These questions had crossed my mind before, but I had never lingered on them that long before: I squared my job with my beliefs by repeating what another friend had said once: nobody can be perfectly morally consistent. It's impossible. In any case, as much as I might not want to be, I'm a part of the system and adult enough to own that. There is value in this: if you reject the system, you also give up your voice within it. For a time I didn’t think much about it, especially after I moved toward freelance work and took classes with a far better employer.


The post itself is not particularly well-written, and I feel it delves too much into the academic end of the issue without much real-world meat. Yet, it resurrected some important questions for me, as someone who makes money providing services to companies whose practices I do not always support, who are the main beneficiaries and perpetrators of a system I find deeply troubling and am more likely to want to smash than buy into (but not like "watch the world burn" smash, more like "this is crap, let's fix it at a deep structural level even if it means smacking the rich and powerful until they are less of both, and even if it means fighting and conflict" smash).

Had I, without thinking, dug myself into a field where I'm doing work for companies I don't necessarily respect?

But, having that topic run again through my insomniac brain that will not shut up, I do have some thoughts on the matter.

You may hate an economic system, or be cynical of an industry, but you are in that system – own it

Seriously, it’s important to have a clear idea of yourself and where you fit in to the system. Nobody – no student, no trainee, no normal person – wants to talk about issues of any complexity with the living embodiment of “I Threw It On The Ground”. You are a part of the system. You’ll remain that way as long as you need to make money, and if you already have money, you got that money because either you or someone close to you is or was a part of the system. You might be able to distance yourself from it to some extent – for example, not having a real boss or a single employer frees me from a lot of the less savory parts of being someone’s employee – but it’s always there, and you are not a paragon of ethical purity. Neither am I, I mean, I’m typing this on a Macbook wearing a t-shirt I bought at Target.

Pop that ego balloon – you have to make money somehow, because you live in a society where it is exchanged for goods and services. I too would like to seize the means of production, Comrade, but in the meantime I need Internet and whiskey and things like that (actually, I want to keep those things and am not as interested in a Marxist commune as I may appear to be. I want to keep my Macbook but change the unethical ways in which it is produced and sold.)

So, if you make money by providing a useful service to a company, well, you’d be making that money some other way anyhow, and there aren’t many pure-of-soul ways to make money – and insisting on finding one is another expression of privilege. I don’t know about you but I like food, shelter and security, so...

Your work in corporate offices around the world is, weirdly enough, actually helping to right some wrongs

No, really! Half the damn problem is that the proverbial 1% is screwing it up for the rest of us, and that is not only on a personal or corporate level, but also on a national level. As long as wealthy countries care more about increasing their own wealth than increasing global wealth, anything you do to help citizens of a less wealthy or non-Western country do better is going to help fix the imbalance to some tiny degree.

Every non-native English speaking manager whose English gets better, netting them a promotion that might have otherwise gone to a Western expat, every academic or industry expert whose work you help polish who then goes to international conferences and addresses important issues, every doctor whose presentation and writing skills you help improve who then goes on to publish important research and be a voice in their field, every student you help to better understand IELTS and therefore – hopefully – get a better score who then goes on to get a good education, international experience and perhaps someday become a thought leader, every office worker who does a bit better and brings a bit more of that We Are All In The System money home to her family and country is a grain of sand on the scale, tipping it a little bit more towards a more global idea of fairness.

Every last one of them likely comes from a country less wealthy than a Western native English speaker does, and was born without the systematic advantage of being a native speaker. By living abroad and helping them with that, as much as they may seem like rich folks who don’t need your help, you are doing a net good on a global scale.

And yes, I want to seize the means of production and create a lovely Marxist utopia too, but for right now this is what we have, and it’s unfair to a lot of people. The best thing you can be doing, rather than ragging on about burning down the whole system (not gonna happen, and even if it did would hurt a lot more vulnerable people than privileged ones) is to help those that do not have a privileged place in the system do better.

This is especially important in a Taiwanese context. Taiwan is a developed country, but it is not a particularly well-known one. Even Taiwanese often fall into the trap of thinking Taiwan is insignificant and small (one of the US’s top trading partners with a population similar to that of Australia and people think they are tiny? Come on). It is easy to lump it in with China, if one even remembers it exists at all. Every little thing you do – even if you are teaching the upper class of society – to help raise Taiwan’s image by helping Taiwanese communicate better in English on an international level is a good thing.

You may not be a fan of corporatism, but you can always find something to be interested in regarding your trainees’ specific jobs

I had mentioned to that same friend referenced in the beginning of this article, in a different conversation, that in fact I did not always care very much about, say, some company’s sales increasing or business presentations on increased efficiency, productivity or profit. “Sales went up!” – okay, so what? I’m not a fan of capitalism so I’m not always sure that’s a good thing.

It’s not that I think these things are worthless – clearly, they aren’t – but that I just don’t personally care about them very much. Nobody has time to care about every worthwhile thing, and I choose to expend my energy on social and political issues, trusting that businesses can take care of themselves. I am deeply turned off by Business Speak, care little for team building, and am not that interested in ‘corporate culture’, ‘culture shifts’ or whatever hot new business theory is being circulated.

But, honestly, it is rare that I meet a trainee whose particular job I am not interested in. Even when it comes to “Sales went up!”, often the reason for that rise is worth knowing.  For example, knowing that whiskey sales are stable in Taiwan is not earth-shattering information, but knowing that the reason for that is that the Taiwanese are the second-largest whiskey market in the world – and it’s true, Taiwan loves whiskey and you can always get good stuff here – that interests me.

If you listen, you can learn all sorts of fascinating things about how the world works, including in industry (and if you hate that industry, well, to beat your enemy you must know them). I’m not a fan of Big Pharma, but clinical research is actually quite interesting to me. My issue is not the new drugs – in fact I’m a big fan of drugs and not a homoeopath or hippie type of person at all, if I’m in pain please give me lots of drugs – but price-jacking, papering over side effects, making certain drugs unavailable in different parts of the world, letting people die because they can’t afford the price you decided would make you the most money, that sort of thing. I am not into finance or investment, but I actually am quite interested in learning what goes into someone’s proposals for what funds to invest in and how global economics and international organizations play into that. I’ve learned why it matters that MSCI won’t  - and hasn’t as far as I know, unless my knowledge is out of date – change Taiwan’s classification from an emerging to a developed market. I don’t care much about technical specs, but I do care how they will affect technology in the months and years to come.

So perhaps I can hate the system, but be interested in the minutiae of my trainees’ jobs. It matters to them, it can be quite interesting, and it is important when helping them improve their skills. So, it matters to me. 

Most people are decent, no matter their industry

This has probably been my top life-saver when I start to feel icky about the whole Welcome To The Machine thing. The actual people you are teaching, however unsavory the system you are teaching them in may be, are almost certainly good people. They have families, they have jobs that they need because they too like whiskey and Internet and clothes and food and shelter. They are likely aware of the issues in their industry, but like you and everyone else, are aware it is not possible to be perfectly ethically consistent.

They likely just want a better life for themselves and their families, want to do well in their career and have all the things most of us want. As problematic as the industry and whole system may be, they are not the cause of it. They just want better English so they can do better in life. Perhaps they work for an international bank that's just made the news (and they are probably cringing about it, too, but just not while you're around), an oil company, a pharmaceutical company currently getting bad press, a major manufacturer known for polluting or worker exploitation. Okay - but your actual trainees are not the problem. They're not the reason why these things are happening, and to whatever extent they are aware of these issues (and they probably are), they are likely also aghast.

If you boil it down to working with people, and helping those people do better in life, rather than working for an industry you don’t care for in a system you relentlessly criticize, it’s really not so bad.

It is okay, at times, to talk about these issues


It may not always be appropriate but it may happen that industry issues that cast the sector in a light that may not be perfectly flattering come up in conversation. This is not always a bad thing, though I find it best to not allow the chance for it until you know your class well and they know and trust you. It gives everyone a chance to discuss these issues which is a form of business-related English training, perhaps gives you a chance to learn something from your class, and gives the trainees the chance to, if they are up to it, engage with problems facing their field that they may not have confronted in any language. If it happens, it can be a powerful tool to be something of an activist in class – without being an opinionated know-it-all, of course – by fostering conversations that can have real, if tiny, impact. That might be quite important to someone who wonders about the ethics of their place in the system – to be a small force for change within it.

And, honestly, a strong, open dialogue can beget real change, even if it is at a person-to-person level. If such a discussion does happen, and it’s important to be open to perspectives you don’t agree with (or at least to accept rather than attack them), never make it personal to a trainee or a company, take a nuanced view and not beat people over the head with your opinion – all very obvious things, but all worth saying.

In fact, I think I’ll devote an entire post to that some time in the future...