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Saturday, June 20, 2020

Schools in Taiwan bear more responsibility for racism and native speakerism than "market demand"

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There is no reason for these doors to be closed. 


When I first moved to Taiwan, I worked at one of the big chain cram schools. Every Friday, I had a class of rowdy upper elementary school kids. I wasn't very good at my job - frankly, I should not have even had that job - and they overwhelmed me. My co-teacher was an Indonesian woman who was simply amazing. Better than me, for sure. She probably still is, even though my teaching now would be unrecognizable to anyone who knew me then. The kids were awed by her; they listened to her. 

That school treated her well, though I will never know if we were paid equally (I can't be certain, but probably not). In the years after, I came to realize something: such respect is rare from schools in Taiwan, for both teachers of color and non-native speaker teachers.

These are two distinct groups - non-native speakers can be White, and native speakers are often not - but the way many schools in Taiwan think about both groups is rooted in White supremacy. Many will prioritize hiring, or only hire, White teachers. Others will hire only native speakers, but not native speakers of Asian heritage. Or they will define "native speaker" ridiculously narrowly - as though the term is possible to define at all.

Native speakerism is as wrong as racism in language teaching, an issue I've gone into before. The qualities of a good teacher include experience, quality training (which may not be the same as a certification, though some certifications are better than others), an appropriate level of English, the ability to plan and execute useful lessons well, preferably over the course of a complete syllabus, and who has good classroom management practices, and an open-minded, hardworking, growth-oriented mindset.

This is already well-known in Taiwan. However, when confronted with the issue, these schools will say it's "the market". "The market" demands native speakers. "The market" prefers White teachers. "The market" will take teachers who are not White, but no Asians. "The market" wants native speakers, but will take a European non-native speaker over a native-speaker teacher of Asian heritage.

The schools never examine their own role in how discriminatory the entire system is.


However, starting from that first year in Taiwan, it has become clear the market is not the main problem. Yes, one will meet racist or native speakerist parents and students; I don't deny they exist. But good teachers - wherever they come from and whatever language they learned first - tend to build strong relationships with their learners. Good teachers are usually successful in the classroom - even more so when the schools that hire them stand by them.

While some parents and students are unreasonable, for the most part, when asked to open their minds to a teacher who looks different or has a different accent to what they expected - they do.

The biggest problem, then, is likely the schools. Why do they insist that students and parents will only accept a certain type of teacher, when that's not necessarily the case?

For some, it's simply that they're businesses and don't prioritize education. As such, they're not willing to stand by quality teachers and take a leading role in changing the minds of the "clients" who do make racist or native speakerist demands.

For others, I suspect it's a manufactured preference: selling your "clientele" on the idea that White or 'native-speaker' teachers are somehow inherently superior, even though they aren't.

By the way, there's research to back this up, too.

You probably don't believe me yet, so instead of droning on about it, I'm going to turn my platform over to a group of teachers with varied stories, but who have all experienced some form of marginalization in English teaching in Taiwan. Note the key commonality: when their employers stood by them (and even sometimes when they didn't), these teachers all managed to build strong rapport with their learners, and in some cases the learners' parents. The so-called "market" was often open to instructors from a variety of backgrounds.

Let's start with T.'s story of a new colleague:


At the [school] a few years ago, they had a [private] practice of not considering Asian Americans for English teaching positions. Not that it was public. As the only female instructor, I felt it was essential to replace me with a woman, especially since three-quarters of our students were female: it's hard to prepare adult students to socialize in international settings without access to a female perspectives, experience, or role models.

I was disappointed--and incredulous--when someone told me, "no women have applied." Another employee showed me that several women had indeed applied, but that they had Asian names. I wrote an email to the entire office celebrating the fact that women had applied for the job and explaining why it was so important.
Because of the nature of the organization, and  Taiwan's constitution forbids racial discrimination, and because the director was a humane man, the administration took it seriously, interviewed Asian Americans/Canadians, and hired one.
Conventional belief had it that students would be dissatisfied with Asian-looking teachers, doubting the quality of their English. Instead, the new teacher was extremely popular with the students who valued her perspective of being of Asian descent in Canada and the U.S. The fact she looked Asian probably made it easier for our female students to imagine themselves navigating international business environments in English. So the belief that "customers" will be dissatisfied with teachers who are of Asian descent is outdated.
Even if it isn't, it's unethical and cowardly to give in to that as a business strategy--even when the problem is that parents of kids going to buxibans are unable to assess the authenticity of someone's English. Management needs to educate these "customers" and support their teachers, not cater to racism that sometimes exists primarily in their own imagination.
"Market demands." It seemed people were assuming they know what the "market demands," and were mistaken.
People will justify racist decision-making by saying they are doing it because someone else asked them to, as if they have no responsibility themselves for perpetuating racism when they enforce such "demands." It's not their own racism, it's someone else's that they are enforcing. It doesn't matter what they do or don't think if they enforce racist requests.


P. is from India, and holds a Master's in English Language and Literature. He's a native speaker just as much as I am; the only difference is the variety of English that he speaks.
Having completed by BA Honours in English Studies from a top university in India (2nd for Humanities and Social Sciences), I interned at a school through AIESEC in Taiwan in 2013. I was asked to teach some English lessons and share insight into Indian culture for a primary school in the outskirts of New Taipei City. It was a great experience and I got along really well with fellow colleagues and students overall. I was subject to occasional comments from students about how “black” my skin is and got questions asking me to clarify.
Wanting to pursue teaching in Taiwan, I started looking out for job opportunities. I was a young graduate, who was well travelled and spoke English as a first language – I thought the world was my oyster. I was reminded very quickly in all these ESL jobs forums on FB that I’m a “non-native” speaker of English, I have no knowledge of the “culture” to teach it and should go back to where I came from. These harsh attacks from both Taiwanese and White people in Taiwan.
I found myself a scholarship to do my MA in order to stay, and then looked for jobs. I was so disillusioned for 2 years. There were no opportunities. When some interviewers spoke to me on the phone, they would be so thrilled to hear about my qualification and experience. But when they saw me in person, they were surprised that I was not white. “We didn’t know you were black. Sorry we don’t hire black people.” 

The kind of racism I faced from White teachers was even more shocking. I expected them to be better allies, but they merely saw me a rat coming in to destroy the ESL market and reduce their wages. Even people I considered friends refused to let me help them cover their classes when they wanted time off – they too told me I was Indian and non-native so not good enough for the job.

I tutored math to a kid; I wanted to tutor the kid English instead, but they said I’m Indian so I should teach math, and they chose a white French woman with questionable English to teach him instead. Then I got an online teaching gig where I had to lie that I was Canadian or British. That was my entry point into teaching – I already had a student visa so they were happy to give me the job after a demo and a blatant lie about my father being a Western man. I did this for a few years.

After completing my MA, I started a PhD [but still had trouble finding a teaching job]. This gave me an entry point into universities as a lecturer. I must add that I only got this job because a White female friend left her post there and recommended me. I cried for hours wondering if it was real.

While students took some time to get used to me, we shared a really special bond every semester. They appreciated that I had a unique outlook to my teaching, brought creativity in the classroom, taught ESL through literature and had a more communicative approach in my teaching. Soon I found another part-time gig at another university. I was doing very well there too. I think I can say for sure that I was probably the only, if not the first, Indian to lecture at an English department in Taiwan. While this felt really amazing, it also came with its challenges. There was no scope for development, full time jobs at universities are non-existent, and no PhD means goodbye, eventually. They paid terrible wages for such a position.

This is why I eventually left Taiwan after 5 years. While I saw some success, the cost of it was much more than I could handle. Having moved to Vietnam, I make twice as much money, have professionally developed so much and work at an international organisation where my identity is seen as an asset rather than a liability or something to cover up.



R. is a teacher from Southeast Asia who speaks Mandarin, and whose English is indistinguishable from what some would define as a 'native speaker':
[I experienced discrimination at] one of those big high school chains. I had to take a test (which I aced) and an interview and the other two people they hired they literally just grabbed from the street because they look foreign. The job was to grade essays and we finished early. The two were allowed to leave early. I had to assist the front desk until my time was up. 

[In another job], I was told I spoke English too quickly at the interview. Then they went and called me a “bilingual” teacher and offered me 550 (with my 10+ years of experience) and said to my face that if a white person rolled in fresh out of college they would be offered 600. This was the moment I decided to stop speaking Chinese unless necessary. I made it my goal to be indistinguishable from a native speaker, a goal I reached maybe a decade ago. 

I don’t get repeat students too much because I teach mostly test prep so it’s usually one shot and done but I do get some students through word of mouth. And my business English students requested more classes when we were done with our first round.

Basically, the students I’ve had seem to like me. The problem is getting through the interview process because I’m often vetted for my ethnicity and passport.

C. has had issues with parents preferring White teachers, but once in a teaching position with school support, was able to be successful, showing that it is possible to fight the racism that exists in the market if schools would take a leading role:

I was born, grew up, and graduated university [in the USA]. I don't know how anyone could argue with me being American after that.

The first school I worked at I didn't know better, but I later found out that white teachers were often paired with a Taiwanese local teacher so that there were two adults to wrangle 30 students. Since I spoke Chinese I had to juggle my class on my own. I also discovered that the White teachers were paid an additional 20,000 NTD per month. I quit.

I worked at a language school as the administrative staff at [a well-known school for teaching foreigners Chinese]. Initially the school was hesitant to hire me because they said students wouldn't know who to go to if they had questions to ask in English. I suggested I should have a sign that read "English secretary". One more than one occasion the parents of a fellow overseas Chinese would come with the student to the office and demand to speak to the 'white lady' they'd spoken to on the phone. It sometimes would take me about 5 minutes to convince the parents that was me.

I have had parents and students quiz me about my English. One mother insisted my English wasn't adequate because she walked into the break room to see me eating a [typical local food] and a real native speaker of English would never eat that.

My current school generally doesn't print my last name on our public roster because of security reasons and because they've discovered my enrollment is higher when parents and students don't see the last name is [a common Chinese name]. My problem wasn't always hiring. My problem was staying the job, typically once the parents met their child's English teacher (me) and complained to the school about my Asian-ness.

Currently, I'm employed at [a language center at a major university] where my clients are the students themselves with minimal parental interference.

I got along great with my students. Currently I would say my students like me a lot too, I have several who have continued on with me for 4-5 years. It's a continuing education class so students can continue to enroll as long as they like.

In previous jobs my problem has been more parents, but it's also schools being too lazy to defend their teachers and just bowing to parental pressure. I mean, if a teacher (me) can help students score well on the TOEFL or win speech contests the school should go to bat for this teacher. Instead they let me go and hired a White teacher because that was the parental demand.


B. is a qualified non-native speaker who was denied opportunities as a non-native speaker, but whose nationality and first language were not an issue once hired:

I've faced this a couple times in person in my years in Taiwan. I'm from Mexico and that was enough to be denied opportunities.


My story is not particularly shocking or entertaining to retell, but living through it felt surreal. The contact person at one school (a private primary school, if memory serves me correctly) and I had exchanged a few emails, she had seen my CV, I went to the school for an interview, and she was very happy with our meeting. Everything pointed to me getting offered the job. Then she went away, left me in that office for a while and when she came back she said she could not offer me the job. I asked why and she matter-of-fact blamed it on my being Mexican. 

Alas, I couldn't get answers. It didn't matter when I pointed out my perfect [English proficiency test] score, my education at an international school, my experience teaching for many years, my teaching certifications - nothing mattered in the slightest. I was told one time at a teaching job interview, almost certainly at this one but I can't be sure, that it wasn't the hiring person's choice but the parents’.

I told her that her reason was insulting and absurd. She didn't budge. She didn't seem nervous or ashamed. Just matter-of-fact. This insensitivity was more than anything, what I found most confounding. I tried to keep my share of the dialog exchange short and calm to give her a chance to explain, to coax a better rationale, but I couldn't take the conversation anywhere. It was as if she simply couldn't muster enough empathy to stay present in our conversation.

I'd had many jobs before and since. I loved the two teaching jobs where I worked for the longest (at least six or seven years). I have experience teaching at all ages, kindergarten to high school, children and adult language centers, large class rosters and small, individual tutoring of children and adults, almost always English because that's where job offers are in constant supply, but occasionally was happy to accidentally land Spanish gigs too.

I first taught at that buxiban when I subbed for someone else. When they were ready to offer me a permanent part-time position they were unsure about my nationality. They asked me to take a test, perhaps it was the the GEPT, and when the perfect result came back they put aside all their concerns — if any customer ever asked they could proudly show them my score. So my nationality really was only ever an issue during job seeking.

Relationships with parents were rare but when they existed I always felt we had good rapport, and when we weren't in complete agreement about something it might be because they're surprised when I tell them their kid's participation in class is an asset. "my shy kid? That’s the first time I’ve heard that!" Perhaps people underestimate how different we can be in another language. I can't think of a single instance where a conflict with a student was at all related to my native-speaker status or nationality.

I tried hard to give them cross-cultural perspectives on linguistic prescriptivism, emphasizing that certain pronunciation of grammatical differences are normal for different communities, but I don't feel like they needed to listen to that from me in order to recognize that whatever linguistic differences were discernible in my own speech didn't take away at all from the quality of the education they were receiving.



S. is a Black American woman and talented teacher who has faced discrimination from "the market", but has been successful and popular with students when working in more professional settings:
I haven't worked at a school that was racist against me for the same reason I don't have friends who are white nationalists. They kinda already exclude me from their lives. [Years ago things were worse], but most schools that discriminate against black people nowadays tend to be [low quality] schools that are below my standards.

[In some cases] I lost performance points for things like "not smiling enough" and for losing students from a class where the parents were actually racist. [I know that because] they sat in the back of my classroom, chatting in Chinese so all the children could hear. They got pissed when I reminded them it was an English immersion classroom, even though I didn't comment on the fact that they were bitching about the Black teacher.

There were schools where kids came back to the school or skipped grades just to be in my classes, and where school owners put their kids specifically in my classes. There is optimism about good schools. But unfortunately it's not easy to find them - not unless you know what to look for.

And for non-white teachers - we don't have the freedom to walk into any job and play glorified babysitter while nursing a hangover like a white person can because those kinds of schools tend to be only about appearance over quality.

Fortunately, however, many of those schools closed down when parents and schools realized that schools that put effort into an effective English program were better than some place whose entire "curriculum" revolved around hitting flashcards with sticky balls and squeaky hammers.

As the quality and expectations of parents have risen, especially under the fact that parents now tend to only have one or two kids who they invest a lot of time and money into with the dropping birth rate, they are seeing through the façade of some unqualified dude who looks like he just stumbled in drunk from an all-night pool party (which more often than not was the case) to wanting to know the results and seeing more professionalism.

N. turned down a job with an online tutoring service because of their discrimination against others, a "business decision" that appears to have been made based on exactly zero market research:
I had a job interview for a curriculum director job. It was a tech company that was developing an online tutoring service. In the interview, I was told I would also have to find and hire teachers. The following conversation won't be 100% accurate, but it is a faithful representation of what happened. 

(Keep reading past the British bit. I'm including it because the racist bit appeared to be a lesser concern for them.)

“There is one problem, we can't use British teachers, only Americans.”
“Because of the accent?”
“Yes. We're launching this service in China, and they're not familiar with British accents.”
“OK, I understand that.”
“Oh, and we can't use Black people.”
“Sorry?”
“Yes. Because we're targeting second-tier cities in China, we're worried that people won't accept Black teachers.”
“Right, I can't do this job.”
“We know it's not...polite, but we have to do it.”
“It has nothing to do with being polite. This is wrong.”

I forget what I said, but I tried to explain why it's wrong. The interview ended.


The same company, but different person, contacted me last year to see if I could teach for them. I couldn't but asked about the policy. They said they had no idea what I was talking about, but more importantly, told me they hire people of all different races.


These stories all point to the need for schools to examine their own role in perpetuating racism and native speakerism in language teaching in Taiwan. The demand for White, native-speaker teachers exists, but it is not a given and is certainly not immutable. I do believe if these traits were to cease being advertised as some 'special' qualities of teachers in various schools, students would adapt.

If the focus were instead on hiring quality teachers, advertise that and stand by their staff, language education in Taiwan would improve overall. Market demand for White, native speaker teachers would reduce considerably. Schools could take a leading role in this change, and the success that good teachers who don't have the right 'look' or 'sound' have found in their roles shows that such a shift would be largely successful.

Instead of excusing away racism and native speakerism with "but it's the market", we should all call on schools to change the part they play in perpetuating these prejudices, and call on ourselves to be aware and reflective as well. 

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