Sunday, February 26, 2012

No Apology, No Way


Not too long ago, my sister told me about an incident at work in which both she and a Taiwanese coworker had independently made mistakes on similar projects (test-writing, I believe). When told that she'd messed up, my sister apologized and said she'd get right on fixing the error. She noted that her coworker did not - she said "Oh, uh, OK" and fixed it. I, too, thought it was odd to not apologize for a minor error that is clearly your fault,  but let it go. Then, at my job, I asked for a certain worksheet I'd created for them years ago to be prepared for my use for an upcoming seminar. In the intervening time they'd "lost" the digital file somehow, so I had to re-create the worksheet. They didn't actually tell me that they didn't have it until the night before, which put pressure on me (despite my asking many times for confirmation). Instead of "we're sorry" or "we apologize", I got a "I have checked with ______ and we do not have the worksheet you requested". I replied and said I was disappointed and felt their actions were unprofessional, and noted that when dealing with foreigners, it smoothes office relations quite a bit to own up to your mistakes and apologize. I'm blunt like that. I got no reply.

It got me thinking: is this a thing? I think it is, but I only have two anecdotes to back me up. In the US if you say you're sorry for some internal office screw-up and then present a solution and work to make it right, people will generally drop it, if not forget about it altogether. As though those two words are like memory erasers: "oh she screwed up...but she owned it, she apologized and we all make mistakes. So let's forget about it." In Taiwan, maybe apologizing causes you to lose too much face? Or admitting that yes, you made a mistake will cause people to remember and criticize you rather than forget? That if you mess up, the tacit social agreement is that you won't admit it and others won't draw attention to it? That it's not the smoother-over of interpersonal interactions the way it is back home?

Which would be fine if everyone lived by that rule, but we don't. In offices where you have to deal with foreigners, either in-house or from abroad, you need to know these things, because the average foreigner won't understand that cultural difference and will feel miffed and annoyed at the lack of apology or even recognition and ownership of the mistake. Not owning it will cause that person to remember it, not forget about it. They might not say anything, but the feeling is there and it does jeopardize relations.

It makes me wonder if I should be teaching this in my business etiquette class...

Linferiority Complex




I was chatting with a student about this article, in which an Asian-American writer, while thrilled with the sudden superstardom of Jeremy Lin, was simultaneously worried that Lin's ascent would make his life harder. Why? Because Lin actually embodies many of the stereotypes associated with Asians and Asian-Americans (and Asian-wherever-elses). You know, smart, humble, hard-working, loves his mom, a team player - the writer even argues that the fact that he loves Jesus, too, fits with the stereotype. He laments that this could cause a redoubling of such beliefs about those of Asian heritage - especially Asian men - and admits openly to wondering secretly if there will ever be a "cool" Asian-American role model , you know, a stereotype-flaunter who, as one friend put it, "snorts cocaine off a Kardashian's ass". (Sorry moms).

(Not that I think that's cool.  But it does flaunt stereotypes of Asian and Asian-American men).

So, the student thought about it - I didn't use the Kardashian sentence, by the way - and finally said "but that's OK!"

"Why?"

"Because it's good to be hard-working, smart and humble. Why not?"

"Well, those are good things, but they're also stereotypes of Asians in the US."

"Maybe, but they are good stereotypes. So that's good! I hope everyone thinks Asians are hard-working smart and humble. I hope we can all be."

...err. I'm chalking this one up to culture differences. I know many Taiwanese people who would completely understand the modern American aversion to stereotypes, and those who are aware of such stereotypes enough to know not only that such profiling can be a problem, but why. I can kind of see how many others in Taiwan (and the rest of Asia), would genuinely not see anything wrong with everyone thinking they are all smart, hard-working humble folks who love their parents, because that's what they want people to think of them. It's just such a fundamentally different way of relating to these stereotypes from, well, from pretty much every Asian-American I know. There seems to be a fundamental difference in understanding of whether and how a "good" stereotype can still be "bad".


On Rice: My Deep Dark Secret

Here is where I admit my dark secret.

I love inviting my Taiwanese friends over and cooking a dinner that involves serving rice.

All the food goes out on the table, including one pot on a cooling rack, with potholders on the top and bottom, wrapped in a clean dishcloth.

When they ask where the rice cooker is, I whip off the dishcloth to reveal a typical cooking pot with cooked rice inside, that I made on the stove.

Whaaaaat? They always say. That's how you cook rice? You don't have a rice cooker? I've never seen that before!

"I cook rice like your great grandma did," I said. "The way my mom taught me."

"But...nobody does that. You can just get a rice cooker!"

I can...but it's too much fun to shock the pants off my friends. I mentioned this to someone and her reply was "Wow. Usually I think 'foreigners are not too strange' but when I hear that you cook rice this way, I think 'no, that really is very strange'!"









On "Going Native"




A highly fluent student of mine used this phrase, not necessarily something I'd teach, to describe me after I mentioned in one class that I am an avid user of 白花油,萬金油 and various other aromatic, camphored oils, that one room of my apartment is decorated with Hakka flower fabric, that I go to temple parades regularly and actually try to keep track of where and when they will take place, and that I regularly brew lao ren cha at home. 

I thought about it, and realized that no, he was not quite correct. "Going native" implies that you're acting and thinking more or less like everyone around you instead of knowingly sticking out and staying somewhat separate.  But how many Taiwanese people do you know who use White Flower Oil, decorate their apartment with Asian textiles (not just the Hakka fabric - I've collected textiles from around the world - mostly Asia though - for years), make tea that way and actually follow those temple parades as a hobby? Some might do many of those things, but at the very least, I don't know many people who would decorate that way: it may look Asian, but deep down, it's super-duper-foreign-tastic to do that. Well, not the oils. Using them is totally common.

I joked that if I wanted to "go native" for real, my apartment would have white walls and a tile floor, bare walls save for one red-and-gold calendar with a fat Buddha on it, a round table with metal legs and some chairs, one of those wicker stools that's lacquered heavily, to the point where it's orange-yellow, a blue or black vinyl couch with lace doilies on the back, a flat screen TV attached to one wall, and a yellow wood over-lacquered side table topped with thick plastic that's a bit old and discolored, topped with one of those purple orchid plants (fake would be OK). I'm joking, but...you know. Not really joking.

Or, if I had money, I'd decorate it in a Hola Casa (ever been in that store? Furniture sets for the jet set) purely Western, white-leather-and-dark-wood style, not a trace of anything "Asian" anywhere.

And I'd pay little attention to temple parades, but a lot of attention to TV, although watching a lot of TV is hardly relegated to Taiwan.

And I wouldn't drink traditionally brewed tea, I'd drink lattes (I drink those, too, for what it's worth).

And, in the end, the very things that might cause one to believe that a foreigner has "gone native" are in fact the things that have caused me to stick out.

Or, as one friend put it, "Even if I didn't know you, if I saw this apartment I would say 'foreigners live here'."

Me: "Why?"

"Because it's too Chinese!"


Saturday, February 25, 2012

Chicken in Bok & Beer and The Shi-da Controversy




Chicken in Bok & Beer
台北市大安區浦城街13巷4號

With the controversy still roiling regarding overcrowding in Shi-da night market and the nearby "Exotic Cuisine Street" (Pucheng Street Lane 31), I figured I'd go ahead and review one of the restaurants on that street.

This place serves exactly what you think - fried stuff and beer. Mostly chicken, but you can also get fries, onion rings and fried tteokbokki as well as soft drinks and beer. It claims to be original Korean fried chicken.



The verdict?

Well, I didn't get to try to garlic chicken but the consensus regarding what we did get was that the sauce-less original flavor (above) was good enough but not fantastic - I found it a smidgen dry and lacking sufficient salt - but the ones in sauce (also above), both the "sweet" and "spicy" varieties, were awesome. I would totally go back for the spicy sauce crispy chicken. It's got a real kick of spice, it's not just sweet-and-sour sauce (although yes, I realize that that's what it looks like) and yet does retain some level of crispiness.

The fries are good by Taiwan standards, but they won't blow your mind.  The draft beer appears to be Tsingtao, which is unexpected. I've developed a taste for Taiwan Draft Beer (台灣生啤酒) but I'll take Tsingtao. As long as they don't give me Coors or Hite I'm generally OK. Draft beer is NT$100 a glass, and the glasses are fairly large.
 
A half chicken - which is one large serving - is NT $230-$260 or so. A full chicken is roughly double that.



Each order comes with a free "salad" - I ate it more out of pity for its continued existence, than anything. I considered it humane euthanasia to put that sad, limping salad out of its misery. It's basically shredded iceberg lettuce, a few corn kernels and thousand island dressing. Don't let it put you off, get it out of the way before the actual food comes. It's sad but it is not an omen as to the quality of the chicken.

Final verdict: pretty good, didn't tilt the world on its axis, would go back but only for the spicy sauce chicken.

If you want some really good Korean fried chicken, by the way, try the guy near the far end (far from Keelung Rd) of Tonghua Night Market who shares space with the Taiwanese meatball people. Portions are small but cheap, and his Korean fried chicken is great. He's actually Korean, by the way.



About that Shi-da dust-up. 

I don't have an opinion about the controversy itself - both the residents and the restaurants have good points - but I do agree that the government has handled it very poorly. Can't expect much better from Muppet-in-Chief Hao Lung-bin. (No, seriously, the guy looks like a muppet, and is about as smart as one). 

If I had to come down on one side, I'd side with the restaurants, even the ones I don't like (more on that below). They've been allowed to be there for ages, been officially inspected, have operated openly and have been given no reason to believe that what they were doing was illegal (even if it technically was). Sending a form letter does not equate to "communication" on the government end and I don't believe the government is trying even remotely hard enough to solve the issue.

While I do feel for the residents - I know how noise can impact quality of life - the apartments in that neighborhood can go for quite a lot of money. If I lived there, I'd rent mine out to students (who don't care as much, in my experience, and will love living so centrally) and use the rent money to rent myself a nearby apartment in a quieter lane. Or, I'd move. My issue would be roaches from all the food and crowds, though.

I know, I know, nobody should feel they have to move, but then that also goes for the stores and restaurants which have been operating with government blessings for years, and have even been promoted.

I also feel that while I still enjoy Shi-da, I don't like it as much as I used to. On Exotic Cuisine Street, Exotic Masala House has gone way downhill, I stopped eating at Out of India when they once served me garlic naan swathed not in fresh butter and mincedgarlic, but that nasty margarine-based "garlic butter" you get on toast in middling cafes. Seriously, as though I wouldn't notice. They must not think much of their clients that, if they'd run out of butter and garlic they couldnt've sent someone to the nearby Wellcome. That was years ago, maybe they've reverted back to real garlic and butter, but I'm scarred for life. I've never been a fan of the Tibetan restaurant, and I didn't think the famous Korean one was all that authentic (Korean Village closer to Roosevelt in a lane on the other side of Shi-da Road is worlds better).

I'd hate to see My Sweetie Pie go out of business, though, and while there is better Western food on offer in Taipei than Grandma Nitti's, I *heart* their caring for animals and their American Diner-style coffee.

I guess what I'd like to see are some genuinely good restaurants open up in this lane or nearby - I don't eat here often because I'm genuinely not that enthused by what's on offer.

                             

The main part of the market, the one that's so crowded you can barely walk, isn't much better. I used to enjoy it, now the crowds make it not worth it. Most of my favorite places (like the store with cats that sold interesting Chinese-style "vintage" looking gifts, jewelry, clothes, home decor items and postcards) are gone, I don't think the food is as good as Raohe, Ningxia or Tonghua Night Markets, and I'm not interested in the new stores popping up selling low-quality size-negative-two teenybopper clothes and gold tone jewelry.

I still stop by the guy who sells enamel Chinese-style earrings though. I'm buying him out before he disappears forever. 

Wednesday, February 22, 2012

VOMITING STOPS HERE


I just wanted to share this because it is a thing of beauty. Given to me by a student. Amazing.

Tuesday, February 21, 2012

Cervical Cancer in Taiwan

Something infuriating: without WHO data, it's quite hard to find information to back up things I hear regarding health in Taiwan.

Damn you, China. Damn you!

Anyway, today a student of mine (who is a medical doctor and researcher) said that cervical cancer rates in Taiwan were the highest in the world - this was because a.) cervical cancer, unlike other cancers, is generally caused by viruses (such as HPV), and Taiwan, being more humid, tends to be a place where women are more susceptible down there to such things*; b.) sex ed isn't good enough regarding STD issues; and c.)  not enough women regularly get the screenings they need to detect pre-cancerous conditions. "Many foreign women come to Taiwan," she said, "and if they stay for a long time more of them get cervical cancer than average. It is surprising."

This is not something I'd heard, and I do think such information is important not only for expat women in Taiwan but for Taiwanese women, as well. So I did some Google-fu, but I am a poor apprentice indeed.

We have Pfizer Facts, whose Google blurb notes that cervical cancer rates are higher than average in Taiwan but doesn't seem to have the data to back it up (if anything it looks like breast cancer is a bigger problem), something I haven't finished reading yet, but whose data is possibly out of date and doesn't seem to do a lot of outside-Taiwan global comparison, a blurb of an article I'd like to read but won't pay $31.50 for, another article I need to read more carefully whose Google blurb says that cervical cancer rates are highest in Taiwan, among the Maori and in part of Thailand, and this bit of uselessness from the WHO with no data for Taiwan, because politics apparently trumps world health.

All I can say is that I heard it, and even if it's not true, cancer rates do seem to be generally higher in Asia - so ladies, see your OB-GYN regularly (no excuse - there are ones that speak English, although I don't like how they assume I'll want to have babies) and get the vaccine. It is, so says my student, available in Taiwan, so get it.

*I'm not sure if I quite buy this first one, just reporting what was said