Showing posts with label work. Show all posts
Showing posts with label work. Show all posts

Wednesday, April 19, 2017

My real beef with the new labor laws

I've been thinking a lot these days about what it is I don't like about the new labor regulations in Taiwan. I'm not sure why - they don't actually impact me as I don't have a single full-time job: I've been freelance since I got my APRC. Being generally interested in labor issues, however, might be a part of it. As is the fact that the new laws do impact many of my friends.

The most common complaints I hear from sources I care about are that work they want is being taken away from them, and that flexibility they want is being taken away (companies whining that now they have to compensate their employees more generously for the extremely long work hours expected of them do not draw my sympathy, I quite literally DGAF. You've been paying your people too little for crazy hours for awhile now, Taiwanese employers. Suck it.)

I'm not sure at all that these are the root problems that are causing me to view the new law with so much cynicism, though. That said, they're worth exploring.

I have a friend who poured a lot of passion and effort into a particular class, notably in developing a syllabus for that class within a larger curriculum. She had it taken away, because it was (apparently) the only way for her employer to ensure she did not work overtime that she'd have to be paid extra for (because goodness gracious, they couldn't just pay a valuable teacher more, could they? Oh no!). She genuinely wanted that work, and it was snatched from her. I have another friend who didn't necessarily want to work 6 days a week, but appreciated the financial boost she got from the longer hours. That was taken away, because the thought of just paying her more was apparently unconscionable? Or something? I have students who have subordinates who used to arrange their work schedules to work 6-day weeks for much of the month, but then take at least one extended weekend in that month so the hours worked out over a longer period, and they got a longer rest. That is no longer permissible under the new law. I'm not sure why not, but my students assure me it is not. I am not an expert.

I'm sympathetic to all of these complaints - especially the last one - but it seems increasingly obvious to me that they're symptoms of deeper problems the new labor law ignores rather than the root problems themselves.

What's being ignored here, and what the new law does nothing to fix, is the power imbalance between employer and employee. The "Boss Class" doesn't like the new law for obvious reasons: it's not so easy to squeeze their peons for more work for as little compensation as they can get away with giving. Good. But why don't labor activists like it? Because it does nothing to improve employee bargaining power or choice. It does nothing to address the basic truth of modern capitalism: the employee always, always - even in a labor-scarce market - has less power than a company. I could go into why I feel this is, but suffice it to say that labor does not gain sufficient power vis-a-vis employers in a world where shortages do not appear to be creating better remuneration and working conditions for teachers, or one in which jobs are not so interchangeable, and there might not be a similarly good job to jump to if the one you have (or the other one on offer) doesn't offer enough incentives to get you in the door, not because there is a job scarcity but because what you'd be doing would be somewhat unique. I mean, I'm a teacher, just ask me how teacher shortages in the US haven't led to better working conditions for American teachers. Even when the market favored labor in the years before the 2008 crash, lots of job openings didn't mean lots of offers in a world where one job opening would attract hundreds of applicants simply because the Internet made it easier to advertise jobs on massive websites and for applicants to send out heaps of resumes. A person can't necessarily live without a job, but a company can live with a position unfilled, and can get by with less-than-ideal employees until they find the right person, because the company will almost by definition have more resources than an individual.

As a result, I can't even think of a time in my adult life when the market has truly helped working conditions and pay improve. I'm not young anymore, that's actually quite a long time to see - in my observation at least, I don't claim to be an economist - essentially no progress.

In a better system, employer and employee would be on more even footing to negotiate not only pay and benefits, but preferred working hours and conditions. The employer could lay out their needs, and the employee could lay out what they hope to achieve, or get, out of the job. Employees who want to work longer hours and make more money could choose to do so, and those who wanted to work less, or be more flexible, but also potentially earn less, could choose that, too. Solutions might not be perfect, but they'd be workable for all involved because everyone was on a somewhat level playing field (and of course this is most obviously true in positions with hourly pay or clear paid overtime) when negotiating the terms of work. Of course, that's not how it works: your employer tells you if you're going to be working more or less, and how much money you want vis-a-vis free time is not considered. Often, keeping the laws relaxed so working hours can be quite variable don't necessarily lead to the employee getting more say - for every person who chooses longer hours, there are a few who are forced to work them. For every employee who chooses fewer, there are a few who are put on reduced schedules (but still told to be available for hours they will never work, so they can't even seek other employment) because that benefits the company.

So what you have are new laws that still allow the employer, without your input, to decide how much you work - those who want to work more can't if the company doesn't want to pay them the new overtime amounts, and those who want to work less might still be called in when they'd rather be off, or not get to choose when they are off. My friend who had a class she wanted taken from her was not given a choice to keep that class and lose another one. My friend who appreciates the money but not necessarily the exhaustion of a 6-day week wasn't given a choice as to whether she worked one or not - not before when she had to work 6 days, and not after when that was reduced to 5. In both cases her preference mattered little, and with any new job it would be the same. My students' subordinates were not given the choice to have a flexible schedule (it's mere circumstance that my particular students happen to be flexible and generous with their employees; not all employers are.)

It also does little to change the problem of every job essentially being a terrible deal - low pay, long hours, little in the way of additional benefits - in a world where you can't just not choose any job, you likely need to pick one. I have a student with this issue: she doesn't like her job, nor does she like any of the jobs on offer. But she has to take one, she can't just be unemployed. It's not possible to insist you deserve more than $22,000NT per month  (which I think everyone does - you can't live independently on $22k. It does not cover basic cost of living and therefore is inadequate) when there are no jobs offering more. English teachers can't insist on a job where they get paid Lunar New Year (which we ought to get under the law, but don't) if no job offers paid Lunar New Year (you might get compensation after you leave, if you complain, but that means little if what you actually want is a paid holiday without having to quit and threaten to call the government to eventually get that money). You can't change much where you actually work if speaking up means you could get "laid off", and the next job won't be any better.

The new laws really don't do anything to address that basic problem. I'm not sure what could, frankly, in a world where the company will always be bigger, and have more money and resources, than an employee or job seeker, no matter how "good" the market supposedly is.



Thursday, January 5, 2017

Welcome To The Machine: Teaching Business English When You're Not A Fan Of Business

A few weeks ago, a friend came over. I was helping him out with something, we had a few beers, and at some point I offhandedly mentioned that the reason I never sat for the foreign service exam was because, over the course of my senior year, I came to realize that I didn't want to work for the State Department (perhaps my crippling fear of failure at the time also had something to do with it; fortunately, I handle that better now. In any case I did not include that part).

"US foreign policy - it's awful," I said. "It was awful then and it's awful now. I don't respect many of the foreign policy decisions America has made, and, y'know, I can't work for someone I don't respect."

I like to think that particular ideal has carried over into the later trajectory of my career. Not that I have never worked for anyone I didn't respect - we all have - but once I no longer needed to do so out of economic necessity, I moved on.

Eventually I ended up teaching Business English as one of my many various jobs, gigs and projects. For a time it was my full-time job. For awhile I worked for someone I not only did not respect, but actively disliked (that has changed). Yes, I considered the usual questions of a possibly overly moralistic English teacher: most notably, as someone who has grown progressively more socialist and anti-establishment was it not a bit hypocritical to be teaching, well, Business English? To be taking money from companies whose practices I did not always (or even usually) support, many of whom I had straight-up ethical concerns about - think oil companies, Big Pharma, some banks and finance companies - ostensibly to help them, but also to make money myself?

These questions had crossed my mind before, but I had never lingered on them that long before: I squared my job with my beliefs by repeating what another friend had said once: nobody can be perfectly morally consistent. It's impossible. In any case, as much as I might not want to be, I'm a part of the system and adult enough to own that. There is value in this: if you reject the system, you also give up your voice within it. For a time I didn’t think much about it, especially after I moved toward freelance work and took classes with a far better employer.


The post itself is not particularly well-written, and I feel it delves too much into the academic end of the issue without much real-world meat. Yet, it resurrected some important questions for me, as someone who makes money providing services to companies whose practices I do not always support, who are the main beneficiaries and perpetrators of a system I find deeply troubling and am more likely to want to smash than buy into (but not like "watch the world burn" smash, more like "this is crap, let's fix it at a deep structural level even if it means smacking the rich and powerful until they are less of both, and even if it means fighting and conflict" smash).

Had I, without thinking, dug myself into a field where I'm doing work for companies I don't necessarily respect?

But, having that topic run again through my insomniac brain that will not shut up, I do have some thoughts on the matter.

You may hate an economic system, or be cynical of an industry, but you are in that system – own it

Seriously, it’s important to have a clear idea of yourself and where you fit in to the system. Nobody – no student, no trainee, no normal person – wants to talk about issues of any complexity with the living embodiment of “I Threw It On The Ground”. You are a part of the system. You’ll remain that way as long as you need to make money, and if you already have money, you got that money because either you or someone close to you is or was a part of the system. You might be able to distance yourself from it to some extent – for example, not having a real boss or a single employer frees me from a lot of the less savory parts of being someone’s employee – but it’s always there, and you are not a paragon of ethical purity. Neither am I, I mean, I’m typing this on a Macbook wearing a t-shirt I bought at Target.

Pop that ego balloon – you have to make money somehow, because you live in a society where it is exchanged for goods and services. I too would like to seize the means of production, Comrade, but in the meantime I need Internet and whiskey and things like that (actually, I want to keep those things and am not as interested in a Marxist commune as I may appear to be. I want to keep my Macbook but change the unethical ways in which it is produced and sold.)

So, if you make money by providing a useful service to a company, well, you’d be making that money some other way anyhow, and there aren’t many pure-of-soul ways to make money – and insisting on finding one is another expression of privilege. I don’t know about you but I like food, shelter and security, so...

Your work in corporate offices around the world is, weirdly enough, actually helping to right some wrongs

No, really! Half the damn problem is that the proverbial 1% is screwing it up for the rest of us, and that is not only on a personal or corporate level, but also on a national level. As long as wealthy countries care more about increasing their own wealth than increasing global wealth, anything you do to help citizens of a less wealthy or non-Western country do better is going to help fix the imbalance to some tiny degree.

Every non-native English speaking manager whose English gets better, netting them a promotion that might have otherwise gone to a Western expat, every academic or industry expert whose work you help polish who then goes to international conferences and addresses important issues, every doctor whose presentation and writing skills you help improve who then goes on to publish important research and be a voice in their field, every student you help to better understand IELTS and therefore – hopefully – get a better score who then goes on to get a good education, international experience and perhaps someday become a thought leader, every office worker who does a bit better and brings a bit more of that We Are All In The System money home to her family and country is a grain of sand on the scale, tipping it a little bit more towards a more global idea of fairness.

Every last one of them likely comes from a country less wealthy than a Western native English speaker does, and was born without the systematic advantage of being a native speaker. By living abroad and helping them with that, as much as they may seem like rich folks who don’t need your help, you are doing a net good on a global scale.

And yes, I want to seize the means of production and create a lovely Marxist utopia too, but for right now this is what we have, and it’s unfair to a lot of people. The best thing you can be doing, rather than ragging on about burning down the whole system (not gonna happen, and even if it did would hurt a lot more vulnerable people than privileged ones) is to help those that do not have a privileged place in the system do better.

This is especially important in a Taiwanese context. Taiwan is a developed country, but it is not a particularly well-known one. Even Taiwanese often fall into the trap of thinking Taiwan is insignificant and small (one of the US’s top trading partners with a population similar to that of Australia and people think they are tiny? Come on). It is easy to lump it in with China, if one even remembers it exists at all. Every little thing you do – even if you are teaching the upper class of society – to help raise Taiwan’s image by helping Taiwanese communicate better in English on an international level is a good thing.

You may not be a fan of corporatism, but you can always find something to be interested in regarding your trainees’ specific jobs

I had mentioned to that same friend referenced in the beginning of this article, in a different conversation, that in fact I did not always care very much about, say, some company’s sales increasing or business presentations on increased efficiency, productivity or profit. “Sales went up!” – okay, so what? I’m not a fan of capitalism so I’m not always sure that’s a good thing.

It’s not that I think these things are worthless – clearly, they aren’t – but that I just don’t personally care about them very much. Nobody has time to care about every worthwhile thing, and I choose to expend my energy on social and political issues, trusting that businesses can take care of themselves. I am deeply turned off by Business Speak, care little for team building, and am not that interested in ‘corporate culture’, ‘culture shifts’ or whatever hot new business theory is being circulated.

But, honestly, it is rare that I meet a trainee whose particular job I am not interested in. Even when it comes to “Sales went up!”, often the reason for that rise is worth knowing.  For example, knowing that whiskey sales are stable in Taiwan is not earth-shattering information, but knowing that the reason for that is that the Taiwanese are the second-largest whiskey market in the world – and it’s true, Taiwan loves whiskey and you can always get good stuff here – that interests me.

If you listen, you can learn all sorts of fascinating things about how the world works, including in industry (and if you hate that industry, well, to beat your enemy you must know them). I’m not a fan of Big Pharma, but clinical research is actually quite interesting to me. My issue is not the new drugs – in fact I’m a big fan of drugs and not a homoeopath or hippie type of person at all, if I’m in pain please give me lots of drugs – but price-jacking, papering over side effects, making certain drugs unavailable in different parts of the world, letting people die because they can’t afford the price you decided would make you the most money, that sort of thing. I am not into finance or investment, but I actually am quite interested in learning what goes into someone’s proposals for what funds to invest in and how global economics and international organizations play into that. I’ve learned why it matters that MSCI won’t  - and hasn’t as far as I know, unless my knowledge is out of date – change Taiwan’s classification from an emerging to a developed market. I don’t care much about technical specs, but I do care how they will affect technology in the months and years to come.

So perhaps I can hate the system, but be interested in the minutiae of my trainees’ jobs. It matters to them, it can be quite interesting, and it is important when helping them improve their skills. So, it matters to me. 

Most people are decent, no matter their industry

This has probably been my top life-saver when I start to feel icky about the whole Welcome To The Machine thing. The actual people you are teaching, however unsavory the system you are teaching them in may be, are almost certainly good people. They have families, they have jobs that they need because they too like whiskey and Internet and clothes and food and shelter. They are likely aware of the issues in their industry, but like you and everyone else, are aware it is not possible to be perfectly ethically consistent.

They likely just want a better life for themselves and their families, want to do well in their career and have all the things most of us want. As problematic as the industry and whole system may be, they are not the cause of it. They just want better English so they can do better in life. Perhaps they work for an international bank that's just made the news (and they are probably cringing about it, too, but just not while you're around), an oil company, a pharmaceutical company currently getting bad press, a major manufacturer known for polluting or worker exploitation. Okay - but your actual trainees are not the problem. They're not the reason why these things are happening, and to whatever extent they are aware of these issues (and they probably are), they are likely also aghast.

If you boil it down to working with people, and helping those people do better in life, rather than working for an industry you don’t care for in a system you relentlessly criticize, it’s really not so bad.

It is okay, at times, to talk about these issues


It may not always be appropriate but it may happen that industry issues that cast the sector in a light that may not be perfectly flattering come up in conversation. This is not always a bad thing, though I find it best to not allow the chance for it until you know your class well and they know and trust you. It gives everyone a chance to discuss these issues which is a form of business-related English training, perhaps gives you a chance to learn something from your class, and gives the trainees the chance to, if they are up to it, engage with problems facing their field that they may not have confronted in any language. If it happens, it can be a powerful tool to be something of an activist in class – without being an opinionated know-it-all, of course – by fostering conversations that can have real, if tiny, impact. That might be quite important to someone who wonders about the ethics of their place in the system – to be a small force for change within it.

And, honestly, a strong, open dialogue can beget real change, even if it is at a person-to-person level. If such a discussion does happen, and it’s important to be open to perspectives you don’t agree with (or at least to accept rather than attack them), never make it personal to a trainee or a company, take a nuanced view and not beat people over the head with your opinion – all very obvious things, but all worth saying.

In fact, I think I’ll devote an entire post to that some time in the future...

Tuesday, September 20, 2016

Why I Freelance

This post is as much for the ELT people as for the Taiwan folks (I'm betting the Taiwan readers, especially the other English teachers, will not need a lengthy blog post about this topic - they'll know immediately where I'm coming from).

I've been asked a few times why I freelance, when ostensibly I am a supporter of labor - not just that, but organized labor, labor that treats its own capital (that is, the work it can provide) the way corporations treat theirs - in an organized way to get the best benefit from it. I strongly support professional development and paid training, paid leave, parental leave benefits, and retirement benefits/pensions for workers as a part of a basic salary package. I also support national health insurance, but don't think that needs to be tied to employment. I am exactly the sort of person who wants the benefits working for an organization - being a formal employee - would bring. I'm the sort who would join a union and be active in it.

While I enjoy the benefits of freelancing - control over my schedule, no real "boss" per se, the confidence that comes with knowing I can create an income on my own without having an organization offer me employee status - I don't automatically gravitate to a lifestyle of billable-hour income and no benefits. A fixed salary and paid leave sure sound nice, especially on an academic calendar.

So why, then, have I chosen not to be employed by anybody? Why don't I pick a full-time job and stick with it? I've said several times on this blog that my two main employers are both pretty good - why not pick one and be their employee, rather than keeping both somewhat at arm's length?

And the reason is simple - my two employers (as in, not private students but organizations that give me group classes) are good, by industry standards. The industry as a whole, however, is not. I won't even qualify that with an "in Taiwan" because it's more of a global problem.

No job exists in Taiwan that is tempting enough for me to want to work it full-time. No job offers adequate pay along with the benefits I'd expect from a full-time employer. Why would I commit myself to one organization full-time when, honestly, here is a list of things I would not receive:

- Paid leave (although this is technically something we are legally entitled to, there is no realistic way to claim it and keep your job) if one is paid an hourly rate

- Additional job security including guaranteed hours

- Any sort of pension or retirement plan or benefit

- Better pay

- In many cases, a salary instead of hourly-rate work

- If salaried, a suitably high salary with reasonable hours. I'm not lazy, I work hard, but I want good money for that sort of commitment, and no amount of money will make me agree to work over 40 hours a week (and no salary I've seen on offer for English teachers adequately compensates 40 hours' worth of work)

- Paid professional development

So what is the benefit to becoming a full-time employee if it means committing myself, and getting nothing in return that I don't already give myself by freelancing?

What this boils down to is a problem of jobs not being good enough, which is an industry problem. I rather like both of my employers - they're the best I've found in the industry, to be frank. I have no complaint with them. They are generally staffed by good people. But, the story is the same: hourly pay, no paid vacation (which, again, is technically illegal in Taiwan but try getting them to give it to you and also keep your job, or good relations at your job), no guarantee of hours, no extra security or other benefits. Perhaps slight preference in hours offered, that's it. The salaried jobs that exist are for desk work, which I got into teaching partly to avoid. These are probably among the best jobs available in Taiwan, but what they offer still doesn't beat freelancing.

Pretty often, I hear "if people are taking the jobs, then that's all the employers need to offer" - okay, so what happens when experienced, qualified teachers stop taking the jobs, because they're unsatisfactory, and go it on their own? At that point, does it become clear that if you can't attract talent, the jobs on offer aren't good enough?

Yes, university work exists (one reason I'm planning to do a Master's program is to explore this option, potentially) but the salaries aren't high for what ends up being a very high workload and poorly-organized classes - e.g. "speaking and conversation" classes with 65 students, which of course is a non-starter. You tend not to get benefits you'd otherwise associate with them, such as good paid CPD or a research budget.

Public school work exists, but is not a great option for those of us who want to teach adults. The pay isn't that high in those jobs, either (it is much higher in international schools but that's not helpful if one wants to focus on adults). There are some salaried government teaching jobs, but salaries for them are subject to the whims of the Ministry of Education (which at one point revised salaries down when they needed to go up) and have their own drawbacks.

None of these options are better than freelancing, either.

And doesn't it say that something is wrong with the job market when taking work with a few people and building up private classes is a better option as an experienced, trained educator than taking a traditional job, however much you might want one?

In theory, this post is about teaching in Taiwan, but I feel like it could be about almost anywhere. In what country do (trained, professional) private language academy teachers earn very good wages (commensurate with their professional status), get paid CPD and job security - guaranteed pay or hours or other benefits? In what country are university ESL/EAP teachers not only well-paid but also have other professional opportunities and room for growth? Outside of Asia pay seems to be ridiculously low, and within Asia no country pays its truly professional English language educators well in the private sector. In universities, pay in Korea and Japan is better, but there doesn't seem to be much room for growth - you get the job you get and you may never be promoted the way a local teacher might.

Is anywhere better? Or am I going to be a freelancer forever?

Thursday, July 21, 2016

A sunflower by another name doesn't get any attention...yet

If you read New Bloom, and I hope you do, you might be one of the only people in Taiwan who knew about the workers' hunger strike in front of the Legislative Yuan these past two days. The workers held the strike to protest the DPP government's intent to cut the number of public holidays from 19 to 12 and, for all intents and purposes, legislate away the 2-day weekend that Taiwanese workers fought hard for not that long ago. 

Considering that the DPP rose to power in part on a promise to be more considerate of labor interests rather than blindly sucking corporate dick like the KMT (is it too early to say I miss the unholy triad of gangsters, property developers/big business and politicians that defined pretty much every stretch of KMT rule the country has known? Do the DPP have their own gangster-businessman handjobs to give?), this is basically a slap in the face of workers. I cannot imagine the DPP will be treated kindly at the polls if this legislation passes as-is. It also has me taking seriously the idea that the DPP is a far more conservative government than we'd thought they'd be, mirroring the KMT in ways that society never wanted them to.

What's more, despite the NPP vowing to fight for labor rights, they didn't seem to take much of an interest in the hunger strike either. I have my own issues with the NPP not caring about all labor in Taiwan (they certainly don't care about foreign labor, and no I will not shut up about it as that affects people I know directly and keeps me from fully supporting the NPP), and this is additionally worrying. What are they fighting for if not this?

Well, anyway, the strike ended with nothing achieved. While some labor protests gain social support (see the China Airlines strike just recently), this one lay flaccid and ignored. As New Bloom noted, activists largely did not seem to notice, and those who did seemed supportive but didn't necessarily show up in big enough numbers.

My theory as to why: China Airlines' staff striking meant major inconvenience for travelers and business alike (and not just the airlines' own business). They not only blocked up Nanjing Road, but managed to shut down a fair amount of air traffic. Of course that was going to be more electrifying. Sitting outside the Legislative Yuan, where you affect precisely no one who isn't used to this sort of thing, is simply not going to be as effective. Smarter would be to organize and threaten nationwide strikes on the holidays this new legislation would cut were it to go into effect.

But here's the thing: the government still ignores this at its own peril. The students and associated supporting activists do too. Also, the media. And possibly you.

If you don't remember how the Sunflower movement gained momentum, go ahead and read J. Michael Cole's Black Island: from the Next Media acquisition to anti-nuclear protests to Yuanli to Dapu to Huaguang to Losheng to the Wang residence, the Sunflowers didn't just appear on the scene, suddenly inspired as they never had been before to shut down the legislature. (Note: a lot of what I'm going to say about them is partly from my own experience and partly from re-reading about that time in recent Taiwanese history through that book. Credit where credit is due).

They fought many small, often unnoticed battles and usually lost. The Dapu homes are gone. Huaguang is gone. People didn't pay attention to them as the DPP held opposition rallies that attracted lots of people and achieved nothing, and then one day the momentum everyone had been ignoring on the sidelines (or calling "naive" and "irrational" though it was anything but) exploded in a wildly successful social movement that has quite possibly changed the future of the country.

Side note: notice how I call Taiwan a "country" and aggressively do not call it an "island" although it is one. "Island" is very common in English-language media reporting on Taiwan, but it's a cop-out, a way of being technically correct without having any nuts whatsoever. Taiwan is a country. CALL IT ONE, for chrissakes. Or are my nuts bigger than yours?

This image is "extra large", LIKE MY NUTS.
Anyway, image stolen (sorry, but my nuts need to be seen) from here
Also, I do not recommend you Google "my nuts" to find this image. 

Anyway, those who were surprised were not paying attention. That's on them.

As I see it, it's starting again, but this time with workers. They might lose this fight, and the next one, and the one after that. Their hunger strikes may go unremarked-upon, and the parties that came to power promising to work with them may betray them. But, like the students, they have all of the markers of becoming the next thing that shakes the country.

First, they are right. No question. Fuck the Man. Seize the means of production. All that great stuff. Taiwanese workers are overworked and they are underpaid, and business assholes have been exploiting them for far too long. This has to change.

They are not afraid to strike, and have been inspired recently by the China Airlines strike and the successes it brought. Hopefully, they'll learn from that and conduct more successful strikes in the future.

Worker strikes, if done well, have the potential to really inconvenience a lot of people - rather like occupying the Legislative Yuan but being so peaceful and reasonable that the police don't dare to use force (which they shouldn't). Remember, you need workers to do things. All things. Like literally all of the things. If you like things getting done, you need workers. If workers refuse to work on a large scale, or in very targeted ways at very targeted times, that is going to suck for everyone. This is a good thing. It's actually an advantage the students did not have.

Though this particular protest went unnoticed, like the early student activist protests that predated the Sunflowers, there is a lot of potential there for broad public support, especially against the well-defined demon of Business Assholes. It's true that they have a lot of Business Asshole enemies and some Stockholm Syndrome types (I wonder if my good buddy who is heretofore banned from commenting will pop up and be one of these! You won't see his comments because I won't publish them, but hey buddy! Stay angry. It's fun. Never change) will complain about the inconvenience rather than consider the reasons for such drastic action, but that we know who the enemy is and most Taiwanese suffer under the current worker-business status quo means the potential is there to get the country mobilized behind them (and vote for...who? I don't know. When the KMT and DPP both fail you and the NPP is not doing as well as you'd like, who do you vote for?).

This looks like it's going to be one of those long fights - Business Assholes don't give up easily. What this means is lots and lots of protests that end up training the workers who want better conditions to engage in civil revolt more effectively, much as the activists who became the Sunflowers learned a lot from the protests that helped the movement coalesce. You are going to see workers going after what they want far more effectively - I'd put money on it. If I had a lot of money, which I don't, because teaching English at a professional level in Taiwan does not pay well.  (Again a note: that's not a complaint about my various current employers. It's a complaint about the state of ESL education in Taiwan and the world in general).

Regarding that last point, the workers also have the benefit of coalescing, clarifying their message and engaging in more effective civil disobedience while the rest of the country is mostly ignoring them. Their mistakes won't be particularly public. I noticed that the student leaders were incredibly well-versed in the history of effective nonviolent civil disobedience. Someone for sure has read up on their King and their Gandhi. I can only hope the workers have leaders who are well-read in the history of labor movements and what has worked.

Finally and perhaps most importantly, they are persistent, because they really believe in what they are fighting for, and the conditions they are fighting against are truly untenable and have been going on for far too long. It is reaching a tipping point. Taiwanese actually drop dead from overwork on a startling basis, and almost everyone - even if they pretend otherwise - know that the work is far too grueling hours-wise and far too low-paid to be something Taiwanese give up and settle for. The idea that this is just going to go away is nonsense. It's not, because there is no option to give up. The consolation prize - a continued shitty work life and not even earning good money for it - is not acceptable. So they are not going to stop pushing.

And when you won't stop pushing because losing is not an option, you tend to break through and succeed, jumping over so many proverbial fences and storming so many proverbial legislatures eventually.

I do hope people start to pay attention. The youth movement needs to pay attention, certainly - even those who are still in school are going to be entering the Taiwanese working world soon. Anyway, they care about the future of the country - so not only will these workers be them soon enough, it would be a very unfortunate thing indeed if they missed where the next big movement was coming from and did not contribute their own experience, followers and support to this very important issue.

Business Assholes need to pay attention because otherwise they are going to be shocked when they wake up one day and find they can't grind Taiwanese down to nubs day after day for circus peanut pay.

Foreigners need to pay attention, because we need to fight for better labor rights, protections and immigration rights too. Foreigners not in Taiwan need to pay attention, because all your semiconductors are belong to us. 

Everyday people need to pay attention, because life is eventually going to start to get difficult for them.

And the media needs to pay attention, or they are going to be as caught off-guard as they were by the Sunflowers. Something tells me that this is exactly what is going to happen, though, because the Taiwanese media.

I don't know what they will be called - which flower or berry or something entirely new - perhaps the White Orchids, because as much as you mistreat an orchid it stubbornly blooms? - but they are coming, and you'd best wake up.

Tuesday, July 5, 2016

Teaching English in Taiwan isn't "well-paid", even compared to local salaries

I have the feeling this is going to be one of those posts I write once, and then link to from here on out every time the topic comes up in some stupid online debate. But I'm sick of writing it, so I'll write it one last time here and then can copy+paste forevermore.

First, a few things to make clear: yes, I acknowledge that the take-home pay of English teachers is considerably higher than that of many locals when you take hours worked into account, especially at the lower end of the qualifications-and-experience pool.  The same is true if you compare a foreign teacher to a local one, especially a local English teacher - which is, of course, unfair and native-speakerist. I'm not denying that.

Second, I'm coming at this as a professional, so that is of course going to color how I see wages in the TEFL field (I've started refusing to call it an "industry" because it is a field of education. Some private English schools do good work, some are parasites, but I won't descend to the lowest common denominator).

Finally, I realize that these factors are vary widely by country and region. I'm coming at this from the standpoint of a professional who expects a salary floor, a fundamental base idea of what pay should be, no matter where I go - just as any professional would.

And, finally, of course, I do realize we are much better off than your average Southeast Asian worker in Taiwan. That goes without saying, and their fight for a better life should not be ignored, either.

All that aside, English teaching in Taiwan really, truly doesn't pay that well, even compared to local salaries, and I'd like to explore the reasons why:


We don't get the benefits Taiwanese workers (often) do, including labor protections or even employers who follow the law

Here are some things I don't get that most Taiwanese workers do (and I'm a professional, I can only imagine it is worse for others):

- Paid Chinese New Year vacation - which is actually a legal requirement, even for hourly workers, but good freakin' luck getting it. Not even my comparatively good employers offer that.

- An annual bonus that is at or near 1-2 months' salary - I do get a bonus from one of my employers and it's appreciated. Truly. But your average Taiwanese can expect an extra month, or two, of salary. I haven't known many English teachers who got that outside of the universities and perhaps the public schools. 


- Paid leave - I'm willing to make this trade-off because I get more leave than your average worker, but still less than your average public school or university teacher. That said, it would be nice to have leave factored into a salary package.

- A stable income - one thing I do want is a fair salary with acceptable working conditions ("we own you" cannot be a prerequisite for mediocre pay). In Taiwan either you can earn more in take-home pay by the hour but get no benefits, or you can earn a crap salary and be your supervisor's butt monkey. Neither is appealing. I realize Taiwanese also have this problem, but compared to most of our home countries, this is a problem.



Plus two more that I do get, but most English teachers don't:

- Labor insurance - I had to fight for this, but I got it. I have heard varying reports on the legality of schools not offering lao bao, from "that's illegal, they MUST offer it" to "the employee can choose not to enroll but the school cannot refuse to enroll them". Either way, you should be getting lao bao, and you probably aren't. 


- The ability to change fields/industries - if they can get hired, a local can switch to another job in another field. Without 2 years' experience in that field or a Master's, a foreigner can't. Either we teach English until we get permanent residence, or we come in with those credentials already, or we teach whether we want to or not unless a loophole can be found. This doesn't seem directly related to pay, but it is: it's hard to find ways to increase your earnings if you are stuck in a field you may not want to be in, which doesn't actually pay all that well.


For professionals, the comparison is jarring

A lot of people who say "but we are paid so much better" are comparing those 22-year-olds above (and ignoring all the benefits their young Taiwanese counterpart enjoys that they don't). That's fine, if you are also someone who in any other circumstance would be earning an entry-level salary.

I, however, am not comparing myself to a twentysomething local who hasn't risen very high at work yet, because I'm not a twentysomething and I have risen. Looking at what I earn in relation to an entry-level Taiwanese worker is not a valid comparison.

I'm comparing myself to the thirty- and forty-something professionals I know in Taiwan - and I know quite a few as I've taught Business English for many years - and I have to say, my salary does not stack up. They can afford to buy apartments and drive nice cars as well as take good vacations. I could perhaps afford one of those (the car would not be my choice, of course). Right now, because foreigners can't easily get mortgages unless they are married to locals, I choose the nice vacations. But compared to the people I actually spend time with, I am not that well paid and have very little salary security. My engineer, finance/fund manager, sales rep, accountant and doctor friends and students do better than I do - not that I've asked my students their salaries, but because it's not that hard to figure out when they tell me about their lives.

Once you make that comparison, things don't look so great. 



Something like 90% of the teaching jobs in Taiwan are a joke

For someone looking to make real money and live a proper thirtysomething life - and I'm no materialist, I just mean you can eat real food and be confident that you can pay your rent without living in a crap-box - only the thinnest sliver of the TEFL pie in Taiwan is worth looking at. I've unsubscribed from most job boards with Taiwan jobs, not only because I'm not looking but also because, in the years I've been on them, I've seen exactly one job I would apply for. Maybe two or three if I were looking and needed to land something decent. Those are not good odds.

Better jobs do exist, but they don't come along frequently and they tend not to advertise much, because they don't have to. ITI-TAITRA (at least before the Ministry of Education lowered their pay scale), CES Taipei and its sister school UKEAS, LADO Management Consultants, Cambridge Taipei (I have heard), British Council and maybe a few other places (not sure about LTTC, for example - anyone?) pay pretty well, all things considered. Then there are the public school, university and (very good) international school jobs if you are qualified. Every once in awhile a more typical buxiban will pay above the standard rate, but they don't seem - from my outside perspective - like great places to work. My former "management consulting" firm, in scare quotes for a reason, also pays above the standard rate but I would never, ever recommend them to anyone with a shred of sense.

At these better jobs you are more likely to start at around $750-$800/hour (but you'll need the qualifications to get the higher rate) and go up from there - $1000 or even $1500 isn't unheard-of. Salaried positions are all over the place in terms of pay, but $70,000/month with perhaps a housing allowance isn't unheard-of either, though it could be lower.

That is a very, very tiny sliver of the market to choose from.

The rest, honestly? My first impulse was to call them "trash" but I'm sure someone will get mad, and I can see why people wouldn't want their job to be called "trash", but honestly...

Not great.


University pay? Also a joke (depending on the hours you are expected to put in)


Sure, you get an annual bonus and paid vacations, but your average university job seems to pay between NT$50-$70,000/month. That's...not good. Back when it was easy to get such jobs for a few hours a week it was a pretty sweet deal, and I think fair considering how much extra prep work one has to put into a good university course. Now that they pay those rates but expect full-time work, including meetings and all manner of extra work like judging those stupid speech contests, it's just not a great option.


There are no local opportunities for good professional development


Want a CELTA? In Taiwan? You're in luck - you get to pay for airfare, accommodation and food, the course itself and miss out on four weeks of pay because it isn't offered in Taiwan (yet). Lucky ducky you!!!!

You get to pay that yourself, because no school, not even the good ones, will sponsor you. Fun times!! Woo!!

Want a Delta? You can either do the same damn thing but for even more money and time, or you can do it online. Good luck finding a tutor for Module 2. I know like 10 people who could do it. Most are busy and one is leaving the country soon. 


Have fun parting with all of your hard-earned cash and then some!

(It's worth it, but still, have fun paying all that money out of pocket on your joke wages)


So much depends on your skin color


A lot of the estimates of teacher pay in Taiwan are based on the idea of a white native speaker teacher. However, I have friends who are Indian, Black or of Asian heritage who are quite clear that they are consistently offered lower salaries and fewer raises. Many are made to feel lucky to have a job at all, and many get completely inappropriate complaints that clearly stem from racism, which hurts their performance reviews and results in lower pay overall. It is important to take this into account and not just estimate the salary for Jimbo McBlueeyes.


Estimates of pay are all over the place, but I'd gather the lower ones are more accurate

I've heard "NT$65-100,000/month", I've had someone tell me they made about $51,000/month and someone say they had trouble cracking $45,000. The starting pay for 22-year-old Jimbo McBlueeyes is usually NT$600/hour, but I've seen lower. (I make more - a lot more - but I'm the exception. If you are good at what you do and get a Delta you too can fight with me for that tiny little sliver of the market. Fun times for all.)

If you make $600/hour and work 20 hours/week, you'll make about $48,000 before taxes depending on the month - remember how many hours you work in a week may not be up to you, and does not include all of the work you actually do. If you work 25 hours a week you'll make about $60,000 before taxes. Get a tiny raise (I've seen 5 and 10 NT raises! I almost quit over one!), make a tiny bit more. Five years later maybe after 5 10 NT raises you're making $650 - whoopty freakin' doo - and you get $52-65,000 before taxes, unless you get some certifications and go after that thin sliver of job market mentioned above, or get lucky with a better offer (it happens - I know someone at American Eagle who makes $750/hour).

All that is to say, it sure seems to me that for the vast majority of teachers, the lower end of the pay estimates are more accurate and you have to fall into some good luck to earn more. Those estimates are, to be frank, not that great. And remember, once you do hit a more professional level, your Taiwanese counterparts are often now making well over $100,000/month depending on the profession. You go from making more than your local peers to making far less.

I'll finish this section up with an anecdote: when I applied for permanent residence, the immigration officer who looked at my paperwork actually commented that I make very good money, and most foreigners' income tax documents she sees show much lower pay. That could be due to the buxibans cheating, but it's probably also in part due to pay being lower than people would generally like to admit. 



I'm not sure estimates of Taiwanese pay are that accurate either

Everyone says the average wage in Taiwan is around NT$30,000/month, and I do know people who are offered that joke of a salary or less. But, if so many people are making that, and logically speaking so many are then making less, how is it that people can buy apartments and cars, take vacations to Japan etc.? I realize part of it is generational wealth, part of it is being able to save everything if you live with your parents. But some of it, at least some, is almost certainly due to the rampant cheating on taxes that most Taiwanese companies do. If your employer cooks the books, your salary is likely reported as lower than it is - or maybe you have your own thing going and you under-report or don't report certain incomes - which makes the national average seem lower than it is.


Cost of Living, Moving and Traveling


The first one affects Taiwanese too: the cost of living has gone up, but pay hasn't in the last decade. I came here a decade ago (almost exactly). The pay then for English teachers was more or less exactly what it is now, but it does cost more to live (don't believe the government line about inflation being stable or even negative - they lumped in a huge decrease in fuel costs along with rises in everything else and called it even. If you are wondering why the official line is that inflation is not a problem when your rent, food, sundry and transport costs have gone up, that's why).

The second is that, honestly, teaching English here especially in the most common jobs pays better, especially compared to cost of living, than waitressing or what have you back home. Sure. But you are still basically spending thousands of dollars to uproot your life, move to a new place, settle in, get an apartment etc. all for what amounts to a wage that isn't that much higher than if you'd just stayed in your own country with your inexperienced self. People say you can make good money - no, if you do it, you do it because you want to go abroad, not for the money. The money, as I've shown, is not great.

Finally, as much as schools would like to crow that your visits home are not their problem - which is to a certain extent true - it would be smart to ruminate on the fact that if you want foreign English teachers, you've really got to understand that they have ties in their home countries and like any normal human being they want to maintain those ties. It would be wise to factor in the idea that people might want to see their parents every couple of years or be able to be there for grandparents in their old age. For older professionals, being their for your parents' old age is also a key factor. Schools are not obligated to consider this, but if they want to attract more talented people, it would be wise to consider it when putting together their salary offers. Visits home cost money, and if you have good reason to visit home every year or every two years, that can eat a huge chunk out of your savings.

It's yet another iteration of the universal truth that if you pay peanuts, you get monkeys. If you happen to get someone better, they won't stay long because they want more than peanuts. It goes for Taiwanese workers as well as foreign teachers.

Considering these costs in light of what teaching jobs actually pay, from a financial perspective teaching is not actually a great choice. You do it because you want to.

That doesn't mean, however, that you don't deserve to earn a good wage for doing something you want to do.

Monday, June 27, 2016

Brexit Barfing: Both Taiwan and the UK need to stop fearing immigrants

Though I haven't read of anyone quite doing this yet, I imagine in the days to come someone will publish some thinkpiece drawing comparisons between Brexit and Taiwan's fight for de jure sovereignty. Certainly people commented that China watched the Scottish independence vote very closely, so I imagine they will also have watched the Brexit vote not only for economic reasons but political ones, too. Frankly, I'm surprised that China's state media wank-factory hasn't excreted some steaming turd of churlish nonsense that reads, in short, "see, Brits voted for Brexit and look at the turmoil that is causing! Imagine what would happen if we let Taiwan be recognized for what it already is! That can't happen! DOOM! GLOOM! ZOMBIES! Also you can never understand our 5,000,000,000,000,000 years of culture and that hurts the feelings of the Chinese people".

(I'd like to say my narrative above is outdated, but unfortunately, it's not. Or rather, fortunately it’s not - it's so simple to tear apart. China makes my hobby easy).

So, I just want to beat that hypothetical pundit to the punch and say that while there are philosophical relationships between Taiwan and Brexit, they actually have nothing to do with voting to break from a larger political bloc.

First, why they are different:

The people of Taiwan are currently fighting for international recognition of what almost every Taiwanese person already takes as fact: that Taiwan is inalienably sovereign and independent. This question has been so settled in Taiwanese society, to rip off Michael Turton, that the populace has already moved beyond existential questions of national identity and toward making the nation they have a better place. Nobody thinks that the UK isn't sovereign, nobody refuses to recognize it as the nation (or group of nations, whatever) that it is. The EU isn’t a big authoritarian regime across the English channel that openly strategizes how to force the UK to join its fold.

The UK agreed to enter the European Union. Taiwan never agreed to be ruled by China (or any other colonial power, including the ROC). When British people say they "took back Britain" I have to ask - from whom? Nobody invaded you, nobody claimed you as their territory. The EU didn't insist you must be annexed because you have been a part of their territory 'since antiquity' as China ridiculously does. You agreed to something and now you don't, so you voted on it. That's all. "We fought for our sovereignty" - no, you didn't, because you never lost it. In order to have the vote in the first place you had to have had sovereignty. They are simply not the same.

What Taiwan is fighting for is recognition of their entire nation from a horrid dictatorship that has clear, acknowledged designs on annexation. The UK seems to be pissed off about a few regulations, the downsides of which I have not heard articulated well, or at all, and an inchoate fear of “immigrants”.

Not the same. Do not compare them. Don't give in to the false narrative that Britain won back 'sovereignty' that it had never lost.

Instead, compare them in terms of how the people view their national identity, and the lessons that may be learned from putting too much stock in national identity along ethnic lines, and in terms of understanding how foreign workers impact a nation's economy.

All the talk about “we don’t want foreign bodies we didn’t elect setting laws and regulations in our country”...fine, sure. I may wonder what laws they have set or what regulations they have imposed that are so terrible that the UK no longer has faith in its own agreement to join the EU, but I can understand the sentiment at least.

But the talk about immigrants? That’s nonsense, and it has parallels in Taiwan. By the logic of Brexit voters, immigrants are a problem – they are taking away jobs and tanking the economy. They are a threat, somehow, to cohesive British culture.

Nevermind that there is little proof that immigrants – workers or students – hurt economies in deep, far-reaching or permanent ways (there is bound to be a little turmoil but nothing that outweighs the benefits of attracting diverse foreign talent), and plenty of proof that they do not have a net negative impact. All of the “Eastern Europeans” Brexiters are clamoring against are not the reason why their economy is in the tank, just as Latino immigrants are not the reason why the American economy hasn’t truly recovered from 2008.

Of course, the real problems are the wealthy business owners who continue to pay poverty wages and exploit workers, thinking of their own wealth only (which I can understand, but why are they given free reign when they don’t care about contributing to the economy and country that helped them get rich in the first place? What good are they doing that they should be allowed to continue?), and the relentless attacks on social assistance programs that could actually help the unemployed and poor get on their feet – and in Taiwan, a complete disregard for the idea of personal property by developers and politicians who are in their pocket.

As I’ve written before, it was never immigrants – we are fighting for the samecrumbs of one cookie with locals, while corporate interests have taken the restof the batch. Go after them, not us. We are not the problem.

You can see the same sort of anti-foreign-labor sentiment that drove much of the Brexit vote in Taiwan as well. It is apparent in mistreatment and prejudice against foreign workers – both domestic helpers and factory workers but also, at times, of professionals and English teachers.

By the logic of Brexiters who think, among other things, that “immigrants” are the problem, an immigrant like me in Taiwan could contribute nothing positive to this country. According to that train of thought, the best I could hope for would be to not leech too much off of another country, and I could never hope to be a part of it, do something good for it, be an overall advantage rather than disadvantage to have around, or even fully assimilate. Note that a lot of Brexiters say immigrants ‘don’t assimilate’ into British society, but when that is proven wrong with examples that they do in fact assimilate, those same immigrants are the target of harassment and insult. The same can be true in Taiwan – if foreigners don’t assimilate, they are held up as examples of why “IMMIGRANTS BAD, THIS IS OUR CULTURE”. When they do, they may be told they are not and can never be Taiwanese, or simply not treated as locals, ever, despite their best efforts.

It can be seen in the lack of enforcement of labor laws in the English teaching industry, fishing industry, many factories, many households that employ domestic laborers, and the brokers who bring all but the English teachers here.

And lest you retort with “but English teachers have it good here” – no, not really. Many don’t get enrolled in the labor insurance they are legally supposed to have. Most don’t get paid Chinese New Year even though it’s the law, even for hourly workers. Employer control of visas is a real problem, and plenty of complaints to the labor bureau go unresolved. 

It can be seen in the harassment faced by legislators who try to make things better for blue-collar workers, who receive actual death threats for their efforts because it would mean less money for shady labor exploiters brokers.

It can be seen in attempts to amend the law for professional workers (the class English teachers fall under), which would end the requirement that hires in fields other than teaching have 2 years’ experience or a Master’s degree (technically a relevant one but in practice this is often ignored), which then get resistance from groups I otherwise generally support, such as labor groups and the New Power Party with the excuse that it could “hurt local labor”.

Again, there is no evidence that this is, or would be, the case, and plenty of evidence that attracting foreign talent has more net advantages than disadvantages. Remember, most local companies prefer to hire locally because they feel more comfortable culturally and linguistically with other locals. If they want to hire a foreigner they probably have a specific reason for doing so, and should be allowed to.

By that logic, someone like R. (a person I know of tremendous intelligence and potential) who loves Taiwan and wants to stay, and has 1.5 (not 2) years’ media experience and no Master’s, can’t legally get a job outside of English teaching. R. doesn’t want to teach English, but her intelligence and interest in Taiwan could help her contribute a great deal both locally and internationally in the form of soft power. By the “immigrants hurt local workers” logic, someone like R. would be a hindrance, not a help, to Taiwan if she were allowed to do something other than teach – a job she doesn’t really want. If she can’t get something else, she will leave. Is that really good for Taiwan? How does it help in any way to ‘ghetto-ize’ R. and people like her in an industry they don’t want to be in?

If the problem is a fear that companies would hire foreigners at lower rates, rest assured that Taiwanese are among the worst-paid professionals in the developed world and most professionals, even from less-developed countries, want better salaries than are generally on offer here. If you are still worried about exploitation, then deal with salary stagnation and exploitation, don’t cut off foreign talent from potential jobs out of a misguided attempt to “protect” locals.

I know I’ve said it before, and repeated it, but I will keep repeating it until more people listen. For the same reasons Bernie Sanders’ outdated immigration policy is not right, this is not right either. I like the New Power Party, but they got this one way wrong.

Just as the UK seeks to cut itself off from open borders with 27 other countries, and thereby threatens depriving itself of foreign talent all out of fear of “immigrants” who “hurt local labor” (except they don’t) and “threaten our culture” (except they don’t), Taiwan has a real problem with its love-hate relationship with foreign talent. They say they want to attract more, then do everything possible to make it difficult to accomplish. Otherwise good parties like New Power take on straight-up terrible anti-foreigner policies despite calls for social modernization and progressivism.

In short, what we can learn from Brexit as it relates to Taiwan is not the oversimplified story of a country seeking ‘freedom’ or ‘sovereignty’ against a larger power, but that if you fear and push away your foreign talent, it will come back to bite you in the ass. In the UK and in Taiwan, we foreigners can and do contribute positively and we can and do assimilate. 

Sunday, April 24, 2016

"Confucian values" are not the problem

So I was reading this article linked to by a friend on what's wrong with Taiwan and its approach to the business in the post-industrial era. 

And I have to say, I didn't care for it. I didn't absolutely hate it, but it missed the mark in a few key ways.

First, I'll give Stocker points for referring to Taiwan as a 'nation' and 'country' and not using the old 'island' cop-out that so many pussyfooting writers do. Thank you for that. More people should be so brave as to speak truth to power or just, I dunno, use language to describe a situation realistically. I don't know why that's so hard for so many writers, publications and weak-willed editors. All it takes is a backbone and some damn principles. And realistically, Taiwan is a country. It is a nation. It is also an island, but using that as the de facto descriptor is devaluing and belittling. I have trouble taking journalists writing on Taiwan seriously who do this, so much credit to Stocker for not doing so.

And he's right to criticize the ODM mindset that lower costs and ramped-up production based on what other people are ordering, absolutely. ODM itself is not the problem, the issue is that Taiwan can't compete on price. It just can't. That's not going to change. It's time to find something new.

In his words:

Taiwan’s four decades of economic development were built largely on a single business model: winning export orders by delivering a quality product at a lower price (aka CP Value). Despite the increasingly uncompetitive nature of this business model, and in spite of sales of millions of copies of books like Blue Ocean Strategy and Value Proposition Model, Taiwan has failed to break its reliance on the CP Value model; not much unlike a college student who continues to rely on mom and dad for money after graduation.


I can't honestly disagree with that.

He's not wrong, either, to criticize the educational system, which sees fantastic scholastic achievement but mostly in the realm of test scores, and even then, much of it is the result of the private after-school cram school industry:

The business environment as far as I can tell is a reflection of the classroom. People are trained into this way of thinking/acting over 16 years, and when the company they join reinforces this mode of operation, people just default to what they are used to.
“When each individual is taking his/her own test, you aren’t going to build a very innovative culture. No experimentation. No exploration. No observation. No conversation. No debate.
Sure, but I'm not sure that's the biggest reason for business problems in Taiwan.

I used to defend Taiwan's educational system more vociferously, but I've grown more disillusioned with it the more I learn about it. I will not, however, go as far as some commentators do and say it teaches Taiwanese kids to become drones incapable of critical thought. No, it doesn't do that any more than the American public school system, which is still very much in an Industrial Age mindset, does. And anyway, it's not like Taiwanese don't learn to become critical thinkers - they do, just not from school. They learn it from their families, their friends, from life. Just like most other people in the world, including Americans. I was lucky to have a few decent teachers who really were dedicated to teaching us to think, but honestly, I could have gotten through school fairly easily simply memorizing what I needed to know and regurgitating it. Often, I did, and did my real learning in other ways (such as through my parents' extensive library). So, I don't think American public schools were any better at teaching me critical thinking than Taiwanese schools are at teaching it to Taiwanese kids, so please lay off on that stupid stereotype. We are not any better. That's not to say the Taiwanese system is great, just that our pot is pretty black too.

What can I say - one of our most famous folk songs includes the lyrics "20 years of schoolin' and they put you on the day shift"!

The same is true looking at testing culture: the West (at least, the US) is getting worse in this regard, not better. If anything, the Asian model should have shown that testing culture doesn't work. Taiwanese schools are more focused on bigger tests (such as the college entrance exam) than the US, though, and that is a problem. Most tests are not reliable and many have deep validity issues.

My one other true criticism is that teachers who study education in Asia, in many cases, don't actually learn to teach. They learn their subject matter well but don't go much into pedagogy, curriculum development, methodology or approaches.

Hell, if the education system were really to blame, Korea and Japan would be stagnating too in terms of brand reach. Both have education systems not that different from Taiwan's. Japan has its own economic turmoil but nobody doubts its international branding, and Korea just seems to keep climbing the ladder, outshining its old Asian Tiger rival, Taiwan in economic growth and global visibility. China, too! China is a bit of a rollercoaster economically, but people are touting it as the next great superpower, and it is already a global economic powerhouse. China's educational system is, if anything, far more repressive than Taiwan's.

So no, there is plenty to criticize about education in Taiwan but it is simply not the reason why business and international brand reach in Taiwan have been stagnating.

As for "no conversation, no debate", has Stocker walked down the street in Taipei on any given day to hear people sitting around outside their homes or the stores of their friends/neighbors debating issues of the day? Has he hung out in cafes overhearing student groups meeting to talk about politics and the way forward for the country? I have. In fact, I feel like I come across this more often in Taiwan than in the US, where "public discourse" seems to now mean throwing insults at each other over Facebook and saying stuff like "it's people like you who..." and "you [insert pejorative catchphrase here] make me sick" and "typical neocon/fundie/liberal/SJW crybaby". (To be fair, I argue with people on Facebook too, but I never stoop to that. It shows a lack of ability to support one's views with evidence).

People do converse, and they do debate. They experiment, too. Have I ever told you about my student who - as a child - would throw cats to determine their mass and velocity and tie firecrackers to lizards' tails to see what would happen? I mean, that's animal abuse and it's wrong, but you can't say he didn't experiment.

As for "Confucian values":

This leads to one of the big three challenges facing Taiwanese business as he sees it: Confucian values.
Says Stocker: “Unfortunately, too many Taiwanese are afraid to tell their boss what is going on and what should be done. Taiwanese employees don’t feel they have the right to make decisions, and for this reason they refrain from communicating (anything) with their superiors. There is no debate, there is no challenging of the status quo; there are no crazy ideas. The boss has to do all the talking, and over time since he/she is doing all the talking, he/she starts to do all the thinking as well. We end up with these incredibly flat organizations, with a boss on one layer and all employees on a second layer. Employees wait for the directive from the boss, and ignore anything coming laterally from co-workers. They also won’t collaborate with other employees to find an idea to work on, because the only relationship they need to attend to is that with the boss. It is very hard to be innovative when the only interaction is boss-to-employee in a downward direction.”
I mean, yes, I do often see a 'keep your head down, do as you're told, don't rock the boat' mentality in businesses in Taiwan. He's not wrong on the results, just on the reasons behind them.

Perhaps I'm just sick of the stereotypical invocation of "Confucian society" as a Western rejoinder to every issue they see in Taiwan. Don't like something or find it different from your own culture? Assume it's worse, and blame Confucius! It's so easy! Certainly all you have to do is go to an expat bar in Taipei to hear it. And I'm sick of it.

Because again, if that were really the problem, then how come the issues uniquely affecting Taiwan are not affecting Japan, Korea, Singapore, Hong Kong or China, or at least not to the same degree? They are all "Confucian societies" too, and again, while they have their own economic woes, they're not facing economic stagnation in quite the same way or for quite the same reasons as Taiwan is.

That's not even getting into how what Stocker describes as "Confucian values" are not actually very Confucian at all. Confucius cared about hierarchy and the chain of command, yes, but he also admonished those at the top to listen to their underlings and treat them fairly.

So clearly, "Confucian values" are not the reason.

What do I think are the main reasons?

Because what I think is important, at least on this blog?

They are wage stagnation, exhausting work culture, brain drain (a direct result of the first two) and China.

So here we go:

1.) Wage stagnation

Stocker almost gets it, here:

To the converse, if you as an individual do come across a good idea, you are going to keep it to yourself, and when the timing is right you will ‘start your own company’.


Do you, Mr. Boss Man (because you are probably a man, maybe you even have a top had and monocle or just secretly wish you did), want to know why your employees aren't sharing their great ideas with you?

Do you think it's because of "Confucian values" and all you have to do is tell them to make more decisions, talk more to each other and be responsible for their own roles as they play into the success of the company? Is that why, Mr. Boss Man?

Let me speak for Mr. Boss Man: "Yes, that is why. I shall tell my employees to talk more and make more decisions when we have our next annual meeting."

To which I say, no. That is not the reason.

The reason is that you don't pay them enough to make it worth their while to tell you their great ideas. 

I know this because I used to be someone's employee too. I used to have great ideas for how to improve our materials, our seminars, our support, our non-existent training. Years later, holding a Delta (meaning I'm now qualified to professionally assess the quality of my previous ideas), I still feel I had some great input.

I never bothered to share it with the company, though, because they didn't pay me enough to make sharing it worth it to me. I wouldn't see a pay bump, or a promotion. There wasn't a job to be promoted to. I would see precisely no benefit from sharing my thoughts with that company...why should I have given them my creative output for free, so they could profit and I could stay in the same place?

No, I kept my ideas to myself, created my own materials, syllabuses and teaching style and used it to build my own freelance business where I charge a rate commensurate with my abilities - a rate my former employer would never have paid me.

And that was the smartest thing to do.

I don't know anybody in Taiwan who would think "I have a great idea but I'm not going to tell the boss because she really cares about the chain of command and will see my speaking out as insubordinate."

No, every decent boss, "Confucian" devotion to hierarchy notwithstanding, knows a good idea when she hears it (there are plenty of bosses who aren't so decent, but let's assume enough of them get to be bosses by having some sort of talent) and if it is going to make her money, won't care where it came from.

More likely that worker thinks "I have a great idea but I'm going to keep it to myself because these people don't pay me enough to give a damn how successful their company is. It doesn't benefit me at all to help them make money while I continue to be underpaid and overworked, whereas I could stand to benefit a great deal from pursuing my idea on my own".

If you pay someone peanuts, they will give you monkey work. They may not actually be a monkey, but you will not be motivating them to talk to you with their most innovative ideas. Did anyone else read Neal Stephenson's The Diamond Age, in which one of the protagonists invents the idea of advertisements on chopsticks through screens that can cycle through different images/ads? And he notes that that invention made his company billions, and all he got was his regular paycheck as always?

That's how it feels when you give your best at work, throw your crazy, wonderful ideas to the boss, and watch the company make scads of money while you are consistently underpaid. You might get promoted, but wages are so stagnant in Taiwan that not even that job is going to pay you what you are worth and what you might expect in literally every other developed country in Asia, if not the world.

Again. There is no incentive to do anything but save your best idea for yourself when you know you will continue to be underpaid even if it takes off wildly after telling your boss.

And no amount of "tell your employees to collaborate and speak openly!" is going to change that, Mark.

Pay.

People.

More.

PERIOD.

Until companies do, they can expect more of the same. You can't just tell people to hand you their good ideas if you show them through their lousy paycheck that you don't value them. They're not going to, because they're not stupid.

Final note - if you beg the question in your article with an assumption that people in Taiwan don't think/experiment/debate/collaborate/innovate, and then go on to say they take their ideas and start their own companies, doesn't that contradict your first point? Doesn't striking out on your own with your own idea require a huge amount of chutzpah, experimentation, thought, collaboration and innovation?

If Taiwanese really were indoctrinated into being mindless drones who always listen to their boss in the hierarchy, they would be happy to drone on in their jobs. But they're not - they're starting their own companies. This is clear evidence that they aren't educated to just obey the system.

And I say good for them!

2.) Exhausting work culture

I think this one speaks for itself - how are you going to come up with your best ideas and find creative new innovations, solutions to problems in the company and market, or come up with the next big thing, if you are constantly exhausted? If you are working 60, 70, 80 hours a week for less money than you'd be making in - again - every other developed country in Asia if not the world, constantly on the verge of nodding off, you just aren't going to be an asset.

In fact, studies show that more than 6-8 hours of work per day leads to decreased, not increased, productivity. And working people much more than that leads to a steep decline - you get literally no benefit, and in some cases you start to feel a deficit, in productivity from pushing your employees to work longer hours.

How can we fix this?

Simple - hire more people. Stop asking Ah-Chen to do the jobs of 3 people and then knowingly lie to him about it being possible to finish in a normal 8-hour day. A-Chen knows you're lying and you do too. (Again this may be a reason why he's not giving you his best ideas - you overwork him. You don't appreciate him so he doesn't appreciate you. What did you expect?)

Hire 3 people to do the jobs of 3 people (I mean for Christ's sake the math isn't even hard, come on guys) and pay them fairly, at internationally standard rates. Sure, this will cost you money, but you'll get it all back and more as your company roars to life.

Also, when you are expected to stay late as nothing more than a show of loyalty, or expected to do more than you can reasonably do in one work day, you tend to rebel, don't you? At least I do. Taiwanese employees don't sit on Facebook because they're lazy or unproductive. They're rebelling in the only way they can - by giving monkey work to employers who treat them like monkeys, regardless of how creative or innovative they actually are.

I don't blame them. I would too.

You want better work? More innovative staff? Start treating your employees like people. Give one person the work of one person, not 2 or 3.

3.) Brain Drain

This is a direct result of the first two problems. Again I don't blame those who leave - if office work in Taiwan were the option I was looking at if I stayed, I'd leave too. No thanks. Pay me what I'm worth and let me go home at 6, or I'll go abroad. Bye!

4.) China

I won't spend too much time on this, but I do think it's a factor. What does every country not have to deal with that Taiwan does? China openly and actively trying to undermine its economy to make annexation easier. Few people seem willing to admit this, fewer still are willing to debate it. It's obvious to anyone who cares to look - I mean hell, China admits it openly! They can and do interfere with Taiwan's ability to negotiate economic agreements with other countries and are quite open about the reason being that a weakened Taiwan is a Taiwan that's easier for them to take over. They are quite open as well that economic talks are, for them, an entry point to later political talks that they aim to "win".

This is not news.

China is actively trying to repress Taiwan's economy so as to render it both hopeless and economically dependent on China, for reasons that are obvious to everyone with two eyes and ears and a brain to process input with.

And that's why we can't seem to get the economy off the ground.

Why am I so sure it's these issues, and not the ones Stocker points to (real issues though they are) as the true mechanics behind Taiwan's economic stagnation?

Because they are the only ones unique to Taiwan. Wage stagnation is not a problem on the same level in South Korea, Japan or Singapore, and even China pays competitively now on the relatively prosperous urban east coast. (Hong Kong is another matter - wages are globally competitive but the cost of living has skyrocketed, especially vis-a-vis housing, to the point that it doesn't feel that way to locals). It's the same for the threat from China. Brain drain doesn't seem to be much of an issue for other competitive Asian economies - if anything they're the ones getting Taiwan's best and brightest.

Exhaustion at work is an issue common to other countries in Asia, and as such may not be the key driver, but I felt I should mention it because it is such a massive problem.

Want to fix whatever is holding Taiwan back?

Start here.