The Personal and the Political: An IELTS Story

Massive structures can make individuals feel small.

Less than a year ago, I sat down for a meeting with my coworkers at one of the purveyors of the IELTS exams in Taiwan. I was in the hot seat for offering my frank opinion on the IELTS Partnership's decision to bend over for the CCP and list Taiwan as "Taiwan, China" on their online registration site. I was an examiner at the time; the fact that I am discussing this publicly now means I no longer am. 

I had assessed IELTS's cowardly, dictator-appeasing and politically-charged choice with exactly the sort of candor that those who know me might expect; more than a few profanities were unleashed. I am not sorry about this, and frankly, that's not the reason why things turned out the way they did. 

After several (non-profane) letters of complaint, I had already cut back my work as an examiner to the minimum necessary to maintain my certification in the hope that one day the organization would "see the light" and I could work for them in good conscience again. But I was fuming inside; it ate at my guts like swallowing battery acid. Working for a soulless corporate behemoth that I wasn't even making much money from made me feel reckless (it's hard to find public information but I have it on good authority that IELTS examiners in Southeast Asia, where the cost of living is generally lower than Taiwan, are paid more per candidate than examiners in Taiwan). The corporate superstructure of the testing industrial complex didn't care about Taiwan, so why should I care about them?

So I rolled the dice. I knew there was a recorder on when I unloaded on a sympathetic coworker. I knew it was most likely that nobody who cared would hear that recording, but that there was a small chance someone would. I considered it something akin to an act of protest. I even said "yeah this is all being recorded," so I knew what I was doing. Of course, I ensured that no candidates were within earshot; I always strove to be professional around them, as they'd paid for the (very expensive) test and had pinned their hopes for the future on it. 

I'm not much of a gambler, but it seems I struck the jackpot: someone did hear it, which is how I found myself explaining to even more coworkers why I did what I did. 

I don't want to give too many details of an off-the-record conversation, but I came away realizing that my Taiwanese colleagues agreed with my fundamental stance and the ethical difficulties that came with working for such a company, even if they could not condone the way I'd chosen to vent my frustrations. After all, they had jobs that they wanted or perhaps needed to keep. 

To be honest, I was willing to sign the disciplinary letter I knew I'd receive for what I'd said in the office. I'd knowingly broken the rules, I'd made my point, but I liked them -- my coworkers. I knew that the higher echelons of the testing industrial complex might be rotten, but they were not. 

Eventually, the letter arrived. That was when I found out that I was also being ordered to take down a blog post on this topic, despite the fact that I did not identify myself as an examiner in it or any other posts at that time (examiners are not permitted to reveal their status on public platforms). Simply writing about this topic under my name was enough: if I wanted to keep examining, I would have to take down not only the post they'd found, but any other posts as well. 

I would have signed the letter if it had just been about my outburst at the office; it was a contained incident, not a wider act of free speech. Although I understand that plenty of companies require their employees and contractors not to talk about work issues on social media, I wasn't willing to zipper my own mouth for them. 

In fact, part of my contract required that I not harm the "integrity" of the IELTS exam or IELTS Partnership. Since I felt that their politically-motivated act of cowardice, which insulted the Taiwanese candidates they were charging for the exam, was itself a degradation of the "integrity" of the organization, I wondered exactly what "integrity" my silence and complicity would be helping  to maintain. If I'd decided to debase myself and delete posts whose truth I believed in -- to destroy my own sense of integrity -- I would have been able to continue.

But I said no, and told them why. When my examiner status was rescinded, I appealed, but not to try and get my "job" back. That didn't matter. Appealing requires more people in the organization to confront the issue, and frankly simply gave me the chance to escalate my protest. Being a thorn in their side was the real win. 

This happened in late 2020. I've been sitting on it for ages. Why write about it now? 

Partly it's because the issue of foreign companies standing up to China is back in the news, with Uyghur slavery being linked to Xinjiang cotton. It's time we discussed IELTS's complicity in Chinese bullying of Taiwan again. The issue has got this experience back on my mind.

But the truth is, I also waited because I do worry what the consequences will be for my former coworkers; the good people who were (quietly) on my side. They also defended another examiner who got in trouble for his own writing about this issue, more successfully. Is it worth it to continue speaking up about a larger organization mistreating Taiwan when it could result in Taiwanese citizens -- good people, whom I know personally -- facing repercussions?

I don't know. Speaking up feels like an act of privilege: I get to say my piece, and if there are consequences, I won't be the one to bear them. It was a privilege to have the resources to walk away from that job. Not everyone can. 

But it's unclear that a single post on a blog with regional popularity will make any sort of consequential impact, and not speaking up means allowing a larger systemic rot to fester without trying to keep public attention on it. If nobody speaks up, nothing is ever said.

So, please consider this an attempt to find some sort of middle ground. The original intent was to write something more damning, a call to action. I won't. As much as I dislike the IELTS Partnership, from a personal standpoint, I cannot do that to Taiwanese people who care about this country and were good to me, who are just trying to make a living.

I won't tell you which purveyor is involved (there's more than one). I won't tell you not to examine for IELTS. I even considered not stating their name, as TOEFL does the same thing, but it doesn't matter: my previous posts identify the organization in question. I would still warn potential examiners that any attempt to express an opinion about IELTS -- including their treatment of Taiwan -- could land you in trouble. If you care about standing up for Taiwan, this may be a dealbreaker for you. They can get political, but you can't.

If you can accept company policy and perhaps stand up for Taiwan in other ways, that's your choice and you shouldn't be judged for it.

There may come a time when I regret writing this; standing up publicly for your political beliefs can have repercussions down the road. Perhaps one day my finances will be dire and I'll need a job, and this post will stand in the way. Perhaps the political climate will grow so dangerous due to CCP influence that I'll have to make a hard choice. Perhaps good people will face consequences I never intended, and I'll feel the personal pull to take it down. I wouldn't want to be judged for that either. 

Regardless of what happens, remember the Big Bad here is also the big organization and the testing industrial complex in general, not the individuals who just want to keep their jobs in a difficult world. 

Sometimes Taiwan's problem isn't global ignorance - it's China-appeasing malice

From Twitter account Star Trek Minus Context

Until fairly recently, I had a friendly acquaintance. We'd met in person; he wasn't just a Facebook 'friend'. After all I've written about Taiwan, all I've said, all the articles I've posted, he would still make "jokes" asking me about my life "in China". He once referred to my city as Chinese Taipei. I kept asking him to stop, but did not immediately cut him loose, because I knew he was joking and was perfectly aware that Taiwan wasn't China. Wrongly, I believed that if I could convey to him that these jokes weren't funny and only served to irritate me, he'd understand that and stop. He didn't, I got sick of it and unfriended him.

I'm telling you that story for a reason.

In recent weeks, at least three countries have banned (or temporarily banned) Taiwanese travelers over coronavirus fears. These bans weren't directed specifically at Taiwan, but rather included Taiwan in China. Joining Italy and Vietnam (the latter banning Taiwanese travelers only for a brief period), the Philippines is now including Taiwan in Chinese travel bans.

“If you look at the WHO map and the number of cases that they have, Taiwan is included in China. Since we have a temporary travel restriction and ban on China, then Taiwan is included,” Domingo said in a press briefing.

Once again, everything I said about the Vietnam travel ban also applies to the Philippines:

I want to be very clear here: I don't think the dingbats who made these decisions actually believe Taiwan is a part of China. At best it's highly unlikely. Consider the cultural, economic and geographic ties between Vietnam and Taiwan, as well as a fair amount of well-publicized controversy surrounding these ties. There's just no way that Vietnamese policymakers don't know that Taiwan is a thing.

More likely, the airhead bureaucrat who made these decisions either simply doesn't care, or is perfectly aware that Taiwan is separate from China with a separate (and more effective) healthcare system and far fewer confirmed coronavirus cases, but doesn't want to anger China. So they use this exclusion from international organizations and their own country's lack of official recognition as cover for their bad decisions, thinking they're doing the right thing by keeping China happy. 

With all of the connections, both historical and current, that Taiwan and the Philippines have - they're right next to each other! - there is simply no way that Eric "Douchesack" Domingo does not know that Taiwan is not a part of China. Probably part of his job is keeping up on health-related issues in connection with all of the Filipino workers who come to Taiwan. If not his job, then someone under him. 

He knows. He just doesn't care. He's not ignorant; he's making a choice. 

Sometimes ignorance really is the issue. I've met American exchange students in Hong Kong who truly believed that the Chinese government extended to Taiwan. I have relatives who thought Taiwan was not a democracy until I set them straight. I still get mail from people I know that put my address in China. Websites that list Taiwan as a "Province of China" often don't realize that they're using a pre-fab list that says this, and many are happy to fix it if asked nicely. In those cases, it makes sense to patiently and non-judgmentally start a conversation about Taiwan so that they might know more about the issue and reconsider their previous assumptions.

But sometimes, especially at the government and international organization level, the choice to treat Taiwan badly is not made out of ignorance. It's pure China-appeasing malice.

ICAO knows perfectly well that China doesn't control Taiwanese airspace. The WHO isn't stupid (well, they are, but not in this way)  - they are likewise aware. The UN knows Taiwan exists. Italian officials may not be so aware of Asian geography, but certainly Vietnam and the Philippines are quite cognizant that Taiwan's government is not the same as China's. IELTS and TOEFL both know it too. The Lancet is not staffed by morons, they definitely know, and yet they defend themselves with this crap, and people who should know better actually buy it (a fallacious appeal to authority does not outweigh the fact that Taiwan's health care system is different from China's, period).

These people are choosing to feign ignorance, and the result is intentional cruelty and decisions that do more harm than good.

In such cases, an approach of "oh, they must be misinformed" is simply not going to work. Raising awareness is great, when directed at people around the world - the news consumers - who truly don't realize anything is amiss. But thinking that you'll convince Eric Domingo, the WHO or people like them by making a case aimed at raising their knowledge level is doomed to fail - because the problem that needs to be addressed is not a lack of knowledge.

I will reiterate: it's this guy's actual well-paid real job that he is really supposed to do, and do well, for real money to know the public health situation of countries where such issues might affect the Philippines. Of course it is his job to know that Taiwan has exemplary public health, rather than lean on the fallacy of "what the WHO says". It's possible that he's completely unfit for the role, but I doubt it.

He's not stupid. He's an asshole. You can't convince an asshole with "clarification" or sincere discussion, because they are not interested in being informed (or letting on that they already are). 

My husband said once: 

Pro-Taiwan person on Twitter: Taiwan has fascinating history and politics and I encourage you to learn all about it

Pro-PRC person on Twitter: if Taiwan’s not part of China then why is it the Republic of *CHINA*

— Brendan AE (@AnimalExtender) January 22, 2020

And that's really it. A pro-Taiwan position is predicated on knowledge. People come to Taiwan's side because they learned more. An anti-Taiwan position (that is, any Taiwan position espoused by China) is predicated on remaining ignorant - you can only stay that way if you don't learn about Taiwan's fascinating and unique history and political situation and just invoke repeated, yet fallacious, appeals to authority until the other side gets tired.

At some point, that's a choice, especially when it is your job to know better.

Taiwan advocates have a really great hammer. We might call it Thor's Hammer, but it's really more like Cassandra's Hammer. Cassandra's Hammer works just as well as Thor's Hammer, except nobody believes that it can do the things it does. (Also, it earns 77% of what Thor's Hammer gets for doing the same job.)

That hammer is knowledge - we know the history of this country. We know why it's unique. We know, in painstaking detail, why and how it is different from China. We understand that these are facts: That Taiwan's health system is different from China's is a fact. That Taiwan's government is not the same as China's is a fact. That data consistently show that Taiwanese people want to keep it that way is a fact. That we are not overwhelmed with coronavirus as China is...well, unfortunate for China, but also a fact. These facts are not up for debate, and they form a powerful - I'd say unassailable - argument. 

When you have a hammer like that, every problem really does look like a nail. You want to inform, educate and clarify because you have a great tool for it.

That's important - raising awareness among people who truly don't know plays such a crucial role. I will never say we should stop doing it - in fact, we should do it with patience, humility and joy.

Did I mention patience?

But not everything is a nail. You can't win someone to your side with "clarification" and "awareness raising" if they are already clear and aware, but are choosing to be a douchesack anyway. You're trying to solve a problem they don't have.

I don't know how to fix the issue of intentionally harmful decision-making aimed more at the political expediency of appeasing China than actually doing the right - and most effective - thing by including Taiwan, as itself, in international affairs.

Call them out? It works to some degree - that's how we got ICAO to stop mass-blocking anyone who mentioned Taiwan and got some online participation at the WHO. It sure feels like cold leftovers when we deserve a full seat at the table, though.

Unfriend them, like I did with that guy on Facebook? I'd sure like to see Taiwan say to the Philippines, "okay, if you think we're China, please send all work applications for Filipinos coming to Taiwan to Beijing and see how that works out", but the fact is that we need to stay on good terms with other countries in the region. (It would also hurt workers who are just trying to earn a living).

Continue to push persistently, refusing to be gaslit by their feigned ignorance, while cultivating 'establishment' allies who can get things done for Taiwan? Sure, but it's a slow process.

The work is brutal and the road is unclear. I don't have any better solutions. But it must be done. 

China won't do anything if you say 'no' to them

I'm hoping to add to this list in the future, but willing to publish now - and here's what I want to say.

It's OK to say no to Beijing's demands regarding the naming and designation of Taiwan. China may push and whine and scream and threaten, but at the end of the day, if you hold the line, nothing comes of it. In specific, rare instances where it has, it's because an entire industry has caved and so the CCP can flex its muscles without worry.

Take the latest LSE sculpture controversy that Chinese students manufactured. As of now, The World Turned Upside Down has still not been changed. I can confirm this as of April 14th: 

Photo used with permission

No official decision has been made, but seeing as it's no longer in the news, I doubt it will continue to be an issue.

And what has Beijing threatened or done in retaliation?

Nothing. Nothing at all. I've checked every news source I can find on this, and there's nada. Zero.

LSE said they were going to shelve the issue, and silence reigned. The Economist intoned that China could threaten to cut off student enrollment as they said they might do at Oxford:

When Louise Richardson, vice-chancellor of Oxford University, was asked by the Chinese embassy to prevent Lord Patten, the university’s chancellor (a largely ceremonial role), from visiting Hong Kong, she refused.... 

British universities have worked hard to court the Chinese, and the rush of students paying hefty international fees demonstrates the benefits of this approach. But as the LSE is now finding out, it is not without drawbacks. When threatened with receiving fewer Chinese students by the Chinese embassy, Ms Richardson of Oxford replied that there were many Indians who would be happy to take their place. 

But so far that has not materialized, and as far as I'm aware it never came to anything at Oxford, either. That allows us to add Oxford University to our list of institutions that have refused Chinese demands and suffered no real repercussions.

Then there was the incident at the Lions Club, which has chapters in Taiwan (in China, they have their own Lions Club which apparently cooperates with the Lions Club International). The China chapter tried to force the international organization to change Taiwan's designation...and failed.

Has there been any blowback against the Lions Club by Chinese authorities since?

As far as I can find, there has been none.

And here's one that may surprise you. Remember when we all thought that an Air New Zealand flight was denied landing in China because the Chinese government had requested that the airline change its designation of Taiwan to show it as part of China?

Turns out that's likely not the case. One website reported it, and everyone just took it as true. But even Reuters - that bastion of bad Taiwan reporting - didn't think there was enough evidence to the story to even report it as a possibility. And as The Guardian pointed out, there's no definitive evidence that this was the reason, and in fact reported that:

China’s foreign affairs spokesperson Hua Chunying said the Air New Zealand flight had turned around on its own accord. “Due to temporary glitch in dispatchment, this airplane failed to obtain a landing permit with its destination and decided of its own accord to return en route.”

Beijing is quite clear on the line it takes with international airlines; it has no reason to lie about this.

So I went and checked. Guess what!

Air New Zealand still doesn't refer to Taiwan as a part of China. On its route map, it puts Taiwan in capital letters just as it does with every other country.

At least in Taiwan, their website opens with a reference to Taiwan:





...and Taipei is just referred to as "Taipei" as a destination they fly to, as with every other city.

 Are you hearing news reports about Air New Zealand being denied the ability to fly to China, because they never heeded the request that they change Taiwan's designation? No?

That's because it never happened. Air New Zealand doesn't call Taiwan "China" and yet they are still able to fly to several cities in China, and keep Shanghai as a hub!

What this means is that all those other airlines never actually had to change Taiwan's designation. There was no risk. There's no way China would have banned all of them, seeing as it won't even ban one.

The same could have been true for organizations that have already bent the knee to Emperor Xi - such as the international English proficiency testing organizations IELTS and TOEFL - I fail to see why they felt it was necessary. Do they really think China would ban IELTS or TOEFL testing? With all of the rich princelings that powerful parents want to send to study abroad? Please. There was no risk here; they just bent over because they like it rough, I suppose. If anything, organizations like IELTS bring pain on themselves when their own governments castigate them over their stupid decisions.

And, of course, while China might cause trouble for international news publications, the New York Times, The Economist and more who refer to Taiwan as "Taiwan" are already blocked in China. I suspect most would agree as well that censoring their content so as to appease China - assuring their reporters access or keeping their sites unblocked - would irreparably damage their credibility as sources of reputable journalism regardless. So, there is no reason going forward for them to make any changes either.

In short, let this be my announcement to the international organizations and businesses of the world: you don't have to give in to Beijing's demands on Taiwan.

It's clear that they don't actually do anything to retaliate if you show them the door.

Making a fuss is worth it: IELTS gets a well-deserved smack for calling Taiwan "China"

I was banned from commenting on IELTS's Facebook page because they're a bunch of dictator-loving pissbabies,
but I'm glad to see others taking up the fight.

Recently, 46 members of the UK Parliament came together to castigate the International English Language Testing System (IELTS) for changing its designation of "Taiwan" to "Taiwan, China" on its website and admonish them to revert to the original wording. The charge was led by legislators from the UK's version of the Taiwan caucus, and to be frank, is a breath of fresh air in a world that seems all too happy to sell out to China.

While it's highly unlikely that any of them read my post, my other post or my husband's (better) post on this topic, I do think it's worth it to make a stink, even in the tiniest way. As a friend pointed out, all that accumulated stink can sometimes build up to something, and cause people with real power to take action.

And all I can say is that I'm annoyed that my own country's government didn't, as far as I know, do anything similar when TOEFL made the same change.

And that's just the thing - the hardest part of advocating for Taiwan is being utterly powerless. When a major testing organization, which is meant to be apolitical (as language proficiency testing shouldn't have blatant political biases) makes such a political move for obviously profit-driven motives, a lot of damage is done. The more organizations with 'prestige' give in to China's demands for how to refer to Taiwan, the likelier it is that everyday people around the world will see that wording and just automatically file 'Taiwan' under 'a part of China' - and there's very little that people like me can do about it or only a very limited sphere in which we can raise a fuss. Or worse, if the topic ever comes up, they'll point to organizations like IELTS and say "oh, look - but IELTS calls it China, so there must be something to that!" and stop listening to reason when people like me, who as individuals don't have the cachet of a generally well-respected organization, point out the clear issues with such logic.

It's also simply psychologically damaging to Taiwanese people, who have to see their country referred to as "China" all over the place, with very little recourse and no warning as to when it might happen or where it might pop up.

These things do matter - the war over what things are called, what language is used. When every major company, organization and website calls Taiwan "China", people start thinking of Taiwan as, well, China. 

It's also difficult to keep up the fight because, to be honest, we lose so goddamn often. It's brutal, it's neverending, it's a psychological beatdown (which is part of the reason why China does it). It's really a thing of beauty to see that we cut deep on this one, and perhaps (perhaps?) a group of MPs will be able to accomplish what people like me simply cannot. Do I dare hope for more? Reader, I dare: perhaps this isn't just a speck of light on a bleak horizon when it comes to IELTS, but a sign that the tide could turn.

And, of course, it's personally challenging as well. As I've written, I have some work through IELTS, the nature of which I'm not allowed to publicly reveal (of course, by telling you that, I've essentially revealed it, and since I'm furious at IELTS, I don't even care.) Fighting this has taken a toll on my income, as I now sign up to do work for them as little as possible, when I used to do it pretty regularly, for pretty decent pay. I had to proactively decide that principles were more important than cash, and I was privileged to even have the choice open to me. It stands to hurt my future plans as well - there's a fair chance I'll do a PhD in the United Kingdom, as full-time study is the only way to get funded. Doing IELTS work would theoretically be better-paid than a lot of other things I could do to bolster my funds while there, but if I'm committed to my principles, it's not really open to me. It takes a hard, personal toll.

Alongside that is how difficult it is to get other people involved. I know the local administrative staff is upset about the change as well, but their entire full-time jobs depend on working for IELTS. I have the ability to tell IELTS to take a hike, but they don't. Other foreigners who do similar work are either tepid about fighting back (thinking it's too much trouble) or not financially able to cut into their work.

It's a brutal, brutal slog. More often than not, we lose. But sometimes we don't, and we're on the right side.

Make no mistake, IELTS's decision was evil, and they deserve a smackdown for getting political about such a sensitive issue. I'm just happy to see it was delivered.

And IELTS, if you're reading this...

...screw you.