Showing posts with label discrimination. Show all posts
Showing posts with label discrimination. Show all posts

Monday, October 5, 2020

The Taichung City government is discriminating against foreign residents for no good reason

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It's time to complain again. I hate this as much as you do.


It was announced recently that the Taichung City government would be ending its program offering free public transportation for the first 10km of any ride to all passengers. Starting January 1st, the free transit is only available to some "Taichung residents". Of course, that doesn't mean all Taichung residents, only Taichung residents who are Taiwanese. 

Foreign residents of Taichung are out of luck. 

I'm not a Taichung resident, but if you are, you absolutely should complain. Here's a link to do exactly that. Pass it on. 


The policy will still include foreign spouses and students studying in Taichung, but foreigners without a local spouse will have to pay. 

Let's leave aside that Taichung public transportation is a bit of a joke (it's hard to get anywhere in a reasonable amount of time and every time I go I'm stuck taking taxis everywhere as I don't drive in cities). This is a shame, as good transit makes good cities for residents and visitors alike. The benefits are innumerable and undeniable. I'll be interested to see if the new MRT line improves the situation. 

Let's focus instead on the biggest impact: foreign blue-collar workers, typically factory workers and caregivers/home health aides. 

For "us" (relatively comfortable members of the foreign community who aren't going to hurt from having to pay a small amount for public transit), the insult is more symbolic. For me, it's entirely symbolic: I don't live in Taichung so I'd have to pay regardless, and I'm fine with that. 

For foreign residents who are routinely underpaid, work long hours and are more likely to rely on public transportation on a tight budget, the difference between being able to use the system for free like any other Taichung resident and being asked to pay is likely to exacerbate real struggles. 

As with every city in Taiwan, Taichung needs these workers. They are part of the backbone of a city's workforce. Here in Taipei, I don't know how my local community, full of senior citizens, would function without the large number of caregivers. Taichung's industrial centers surely need them as well. They are residents too, and it's offensive to treat them as outsiders, asking them pay for a service that's free for other residents, all while paying them below-average wages. 

Most visitors will bring or rent their own transportation, or use taxis like me. That means the vast majority of people asked to pay will still be Taichung residents -- just not Taiwanese ones. 

It's not a bad idea to charge for public transit, but it is deeply unfair to ask only some residents to pay, especially when so many of those residents struggle more than their Taiwanese neighbors.

Even though for us privileged foreigners, the issue is the principle and not the actual money involved, it's still offensive. We've been through this before -- again, again, and again. At this point, it's clear that forgetting that foreigners reside in Taiwan too, and we depend on the services that our taxes help pay for too, is either deliberate or deliberately obtuse.

In short, I am extremely tired of the whole "we forgot you guys existed!" game. It's getting old and it's got to stop. Especially when you don't know when the exclusion is deliberate and when your communities are just...forgotten. 

Plus, it reeks of a localist mindset - the only residents of Taiwan who matter are Taiwanese, apparently - that won't help Taiwan in its efforts to reach out internationally. Taiwan not only needs its local workers, both the blue-collar workers that basically keep Taiwan running and the white-collar ones who at the very least pay taxes and are an integral part of the economy, but we're also a strong source of soft power abroad. Some (like me) are privileged and some are underprivileged (a situation which really must be dealt with), but along with locals, we are all residents and we should all be in this together, and be a force that is good for Taiwan together. If the truth is "Taiwan for Taiwanese only and foreigners are only welcome to a certain extent, for what they can give us, but we'll shortchange them at every opportunity"...well, that's just not good for the country. 

And there's no good reason for it. Why can't Taichung residency be determined by the address on your ARC? Why include students (meaning that you're willing to include people without a local household registration) but not foreigners who've lived here for longer? If it's because "students are usually on a budget", well, blue-collar foreign workers are too because they're so underpaid so that's not an excuse either. I could understand making it free for all residents but charging visitors, but this is just plain discrimination as it's not going to be free for all residents! 

Yet it may be free for some visitors -- if your household registration is in Taichung it won't matter if you live in a different city, you'll get the benefit while plenty of actual Taichung residents won't. This isn't a "help Taichungers" strategy. It's an anti-foreigner one.

In short, Taiwan is never going to reach out to the international community abroad effectively if it can't even reach out to the international community locally. If it still forgets -- or stubbornly insists -- that we don't matter, or we don't exist, or that double-standard treatment for different residents is acceptable, or that some residents are more "real" residents than others.

It's not acceptable. It has to stop. 

Monday, June 15, 2020

Foreign residents in Taiwan should get stimulus vouchers, too (and the government is specifically seeking to exclude blue collar foreign workers)

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I don't have a related picture so please enjoy this old gate

(Update) Thanks to a friend's helpful link, I'm able to include video evidence that not only do the stimulus vouchers not cover foreigners who aren't married to locals, but they specifically aimed to exclude foreign blue-collar workers (that is, the majority of the foreign community from Southeast Asia). It's in Mandarin, but watch at around the 1:04:25 mark, and you'll see that the reason given for not allowing all foreign taxpayers to get the vouchers is "因為我們有很多移工" - the rough but I think accurate translation being "because we have lots of migrant workers".

That's disgusting, and the government should honestly be ashamed. 


(Original post)

A few weeks ago, the government unveiled a plan to provide stimulus vouchers to jumpstart the economy as Taiwan copes (spectacularly well) with the CCP Virus. People with low incomes will be able to receive the vouchers free of charge, and wealthier citizens could pay NT$1000 for NT$3000 worth of vouchers. I'm not clear on the details, but there are also apparently specific voucher plans in the works for things like cultural activities, as well.

Here's the thing, as with the Ma-era stimulus plan in which citizens and those married to citizens received NT$3600 to bolster the economy, foreign residents with no local spouse are not eligible for any of these programs, either.

If you're wondering whether anyone's asked the government why they craft policies like this, the answer is yes. The response will sadden but not surprise you. From the link above:



When asked the reason for this policy, she [Su Wen-ling 蘇文玲 of the Ministry of Economic Affairs] said that the vouchers are "only meant for Taiwanese citizens," with the hope that they will spend more money on the economy.

This quite literally amounts to:

Q: "Why are foreign residents, who pay taxes just like Taiwanese citizens, not eligible for all of the benefits of those taxes?"

A: "Because they're not."



It was not only a bad answer, it was a non-answer, and Ms. Su should feel bad for giving it. She may as well have stuck out her tongue and blown a raspberry with lots of extra spit for emphasis.


The whole attitude is frankly ridiculous, for two reasons. I'll give you the less important one first: we pay taxes. It's also our tax money being spent on measures to improve the economy, and our money spent in Taiwan is just as good as the money spent by citizens.

If the purpose of this program is to help the economy, then more money being spent by more people is a good thing. You get less, uh, stimulation if you give out fewer vouchers, so why isn't every taxpayer eligible?

There's simply no reason to exclude us. Including all foreign residents (so that means not just the middle-class people like me, but also the far more sizable Southeast Asian workforce) wouldn't even amount to that much money when compared to the cost of the entire program. And, as any savvy business knows, giving out coupons entices most people to spend even more than they would have without the coupon. 


It's just bad policy, crafted for no reason, and "defended" with a joke of a non-answer.

That said, it's not like I need the stimulus money. I don't, and you probably don't either (though I suppose we could all benefit from it.) It's not really about the money - it's about being treated like a normal taxpayer, and about making better economic policy. Nobody's looking for a charity handout.

However, there's a more important reason why foreigners should be included.

Let me tell you about my community. We have a lot of elderly residents, which means there are a lot of care workers in the area, most of whom are from Indonesia and the Philippines. This means that my community has a higher-than-average concentration of shops that cater specifically to this community, at least by Taipei standards. here are three Indonesian markets within a 2-minute walk of my apartment.

They sell goods and provide shipping services that other foreign residents from Southeast Asia purchase and use (I also shop at these stores, both for ingredients and prepared food, which is generally excellent). I have never seen a Taiwanese person shopping in any of them - if any do, it's not common. 


What I'm trying to say is this: they are threads woven inextricably into the community life and economy of my neighborhood. They have value - providing needed goods, services and employment - and deserve the benefits of economic stimulus plans just as much as any other businesses frequented by Taiwanese.

But because the people who shop there won't get vouchers, and the people who get vouchers don't shop there, this entire sector of the economy will almost certainly see no benefit whatsoever. They bring so much value to this country, are owned by taxpayers and employ people who pay taxes, selling goods to people who pay taxes, but won't get the benefit of those taxes when the government feels the economy is lagging.

My neighborhood may be a little unique for Taipei, but the rest of Taiwan surely has areas where businesses such as these are a notable feature of the economy and streetscape.

I have to wonder, what other sectors of the economy that the folks at the Ministry of Economic Affairs have clearly not considered are going to be overlooked by this stimulus program?


I'm sorry, but that's not right, and someone really ought to tell Ms. Su and her colleagues, and demand a real answer. 

Wednesday, May 6, 2020

CECC speaks out on discrimination against foreigners by businesses in Taiwan due to COVID19

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I don't have a good cover photo so enjoy this picture of an interesting gate. 


Since it became apparent that some businesses in Taiwan were discriminating against foreigners due to COVID19, many have discussed what could be done about it. Foreigners and Taiwanese incensed by unfair and irrational policies by these businesses - stepped up and called these businesses out on their behavior.

Publicly laying into such businesses was less effective than messaging them privately and asking them to change their policies, pointing out both the discrimination issue and the irrationality of the policies. I'd guesstimate that roughly 8 out of 10 businesses I messaged were willing to change their policies. I don't know the success rate of others - certainly I wasn't the only person doing this. That speaks well of Taiwan: it's not a perfect country, but there are a lot of countries where the majority of businesses would simply ignore such requests and continue discriminating.

This was also great as it meant local businesses rarely had to be called out publicly. When it did happen, I was pleased to see plenty of local support.

There was talk of getting local media reporting on it, or having a local reporter ask the CECC at their press conference about the issue. People respect Chen Shih-chung (陳時中). If they say it's not okay to discriminate, businesses will listen. I can say that this idea came from a local, not a foreigner.

Taiwan News eventually reported on the issue. That report focused on a single nightclub, but drew attention to a wider problem.

From there, the issue made its way to the CECC. I won't give details, but there are many Taiwanese committed to fighting discrimination who deserve credit. This isn't just angry foreigners with torches and pitchforks - it was a group effort with local support.

And today, this happened, reported in ETToday:



中央流行疫情指揮中心指揮官陳時中今(6日)特別強調,病毒攻擊不分什麼樣的人,不要因疫情造成人與人間的對抗,大家多有點同理心,抗疫一定做得更好。 
Chen Shih-chung, leader of the Central Epidemic Epidemic Command Center [and current Minister of Health and Welfare], emphasized today (the 6th of May) that the virus does not distinguish between different kinds of people. The epidemic should not cause person-to-person confrontation. It would be better for everyone to have a little empathy. [Translation mine].

People do respect Chen, and generally have been happy with the CECC's handling of COVID19. So, I do think this will have an effect. Addressing this issue publicly, at a national level, will hopefully cause businesses to abandon discriminatory policies or, if they were considering them, scrap their plans.

Chen is respected in great part because he's got class, saying a little to accomplish a lot without mocking or scolding. Some foreign residents might have been hoping for more of a ‘rebuke’ or ‘reprimand’ in his statement. However, while Chen's language might sound mild to foreigners, but the meaning of those words - the illocutionary force of a reprimand: don’t do this! - will be understood in Taiwanese society. And he will be respected because he didn’t act like a scolding father, but a leader. Trust me, his meaning is clear in this cultural context.

For those that don't, we can point to Chen's statement as a potent antidote to the poison of discrimination - what can a business say when the CECC itself is asking them not to discriminate?

That this was able to happen - the right wheels turned, the right gears ground, people came together - speaks well of Taiwan.


Now, if we can that kind of effort together to fight discrimination against non-white foreigners (predominantly Southeast Asians), that will really be cause to celebrate. Let's keep fighting. 

Sunday, April 12, 2020

The CCP uses social justice language to advance an authoritarian agenda: Part 1 of Zillions



First, I apologize for not blogging much. It's dissertation time. I said blogs would be more rare, and I meant it. It'll be like this through June, if not longer. But, every once in awhile I can catch a breather, and today is one of those days.

Now, with that aside...

There’s something I want to talk about, which has a lot of associated bits and pieces, which begins and ends with the CCP adopting the language of the social justice left to advance an authoritarian, right-wing agenda. This is the first part of that, let’s see how far I get into a series of posts exploring it further before my dissertation takes.

As everyone in Taiwan knows by now, the Director-General of the WHO, Dr. Tedros Adhanom Ghebreyesus, accused Taiwan of online attacks that included racism and death threats. I won't summarize: there are plenty of sources for that (New Bloom includes a video link with relevant comments). Some say the director - whom I'll call Tedros as that's how he's referred to on Wikipedia despite (I think) being his given name - accused the Taiwanese government of being behind the attacks. Or, in his exact words: the Ministry of Foreign Affairs (MoFA) knew about the attacks and "didn't disassociate itself" from them.

Which of course it didn't, because why would it need to "disassociate" from the comments of thousands of angry Taiwanese? You only need to do that when the attack is organized. You can tell the difference between this and organized 'cyber armies' because the language used in various posts was novel, not copy-pasted or the same arguments, almost verbatim, again and again. The memes, too, were new and creative in ways that organized troll armies simply cannot (or at least, do not) replicate.

It's almost as though he can't fathom why tens of thousands of Taiwanese people would be furious with him, after he repeatedly denied the existence of their country, ignored early-warning data Taiwan provided, excluded Taiwan from most proceedings, and then peddled (false) Chinese data far too late.

Tedros is not a stupid man. Incompetent, yes, but not stupid. He is capable of understanding the very reasonable explanation behind why he is so reviled in Taiwan. His insistence that this is something else is a choice. It is intentional. It looks quite similar to the tactics the CCP employs when it decides to ignore plain truth and push the narrative it has decided is most convenient.

Were some comments from Taiwanese racist? Almost certainly. I haven't seen them, but racism exists everywhere. However, I've witnessed racism against Southeast Asians in Taiwan and heard stories of racist treatment in Taiwan from friends who are people of color, and I can tell you that the majority of comments were not that: they were attacking Tedros and the WHO for their treatment of Taiwan and poor handling of the coronavirus outbreak - two issues that are now deeply linked.

A lot of the racist comments, it's worth noting, were in Simplified Chinese (or from accounts that only interact with accounts that write in Simplified). A wave of "apologies" from "Taiwanese" (all using identical wording, and all in Simplified) has also since appeared. So, while there was certainly some organic racism in the comments against Tedros, I wonder how much of it was, in fact, organized and planted...by the CCP.

Of course, the CCP has figured out that accusations of racism can, in fact, be weaponized. A person accused of racism defending themselves who is actually guilty of racism sounds exactly like someone who was falsely accused speaking up about it.

Let’s admit it: when you have to defend yourself as definitely not racist!  - very often that just convinces people that you are racist. Only a racist would have to insist they weren't racist, after all. If you're not, it should be obvious. You might be tempted to reach for trite right-wing cliches like "you're playing the race card!" which, honestly, just makes a person sound more racist. Even pointing out that an innocent and a guilty person defending themselves against accusations of racism sound exactly the same, and that such accusations can therefore be weaponized, sounds like a right-wing talking point! There is literally no way out of this discursive cesspit: the only way to go is down.

There are also very reasonable calls for Taiwan to do some self-reflection on the racism that does exist here (both by Han Taiwanese against non-Han Taiwanese, and against foreigners, especially directed at Black and Southeast Asian residents in Taiwan). However, that shifts attention away from the fact that Tedros is intentionally lying about the attacks being 'organized' with the blessing of the Taiwanese government.

Of course, these baseless accusations only take away from the very necessary discussion on real issues of race in Taiwan, but that's also the point.

It will be very difficult indeed to make this point to Western audiences, because generally speaking, racism isn’t weaponized in quite this way. If someone in the West says they are the victim of racist attacks, generally they should be believed. (Exceptions exist: Clarence Thomas comes to mind). You get the occasional White person who insists they’re the victim of racism, but the left usually doesn’t take the bait. They know that racism is prejudice plus power, and that White people have the most power.

I’m not at all sure that this same Western left knows what to do with accusations of racism that don’t involve White people, however. And accusations by a Black person, against a population of Asians, who themselves are marginalized in Asian discourses, supported (and quite possibly created, or at least helped along) by a repressive Asian government that claims to represent a dominant group but in fact doesn’t, in order to attack the democratically-elected government of the marginalized group? When racism exists in that marginalized group, but was not the issue in this particular case? Yikes.

This brings me to the point I really want to make: if you haven't noticed that the CCP has been adopting the language of the social-justice, post-colonial left in order to push what is essentially a right-wing, neo-colonial agenda, you aren't listening. This is just one bomb lobbed from that particular trebuchet.

The point is to deflect the media attention from all the good work Taiwan is doing, pushing their success out of the spotlight by creating a new firestorm for people to pay attention to. This was highlighted by former Sunflower Movement and current DPP member Lin Fei-fan:

我認為理由無他,正是因為台灣正積極協助更多國家的防疫工作,而台灣的防疫成果也正被國際社會肯定。我們不僅輸出手術口罩協助其他國家第一線防疫人員,陳建仁副總統也在昨天接受了國際媒體BBC的專訪分享台灣的防疫經驗。 
台灣正在被國際看見,也被許多國家肯定和感謝,這是中國想要摧毀的一切,也是中國的傳聲筒之所以要攻訐台灣的原因!

My translation:

I think there is no other reason, it is precisely because Taiwan is actively assisting more countries in their epidemic prevention work, and Taiwan ’s epidemic prevention achievements are being recognized by the international community. Not only have we exported surgical masks to assist frontline epidemic prevention staff in other countries, Vice President Chen Chien-jen also accepted an exclusive interview with the BBC yesterday to share Taiwan's experience with epidemic prevention. 
Taiwan is being seen by the world, and it is also being acknowledged and appreciated by many countries. This is everything China wants to destroy, and therefore the reason why China's mouthpiece is attacking Taiwan!" 

Since then, MoFA released the letter it sent to the WHO, and that too has been attacked (either for MoFA “overstepping”, or for them overstating the case that they “tried to warn the WHO” when mostly they were asking for more information, or...whatever.) I’m not particularly interested in this saga (and I’m not the only one). As far as I see it MoFA generally does an amazing job, the letter did raise alarms about what was going on in China, and it shows that Taiwan attempted to use the channels available to it and made no headway. That people are making a big deal over it honestly just feels like more of an attempt to cut down the amount of positive coverage and praise Taiwan is receiving.

The honest truth is that the WHO has done an awful job dealing with thecoronavirus and its refusal to acknowledge Taiwan hinders efforts at protecting global health, while trying to convince the world that it’s done an amazing job. This follows the exact same narrative trajectory of China, and that’s not an accident. While China is still recovering from the outbreak, it continues to try and confuse and destabilize the narrative on Taiwan so the world doesn’t notice that Taiwan has done the best job in the world of handling the pandemic. While the WHO should be focusing on the ongoing global crisis, it’s spending its time challenging Taiwan to fisticuffs because it can’t handle sincere criticism. Again, these matching narratives are not a coincidence.

I want to explore this a lot more, but I’ll save that for the next post.

A lot of people have since pointed out that there’s growing anti-foreigner (and specifically anti-Black, anti-African) racism in China. In fact, it’s always been there but it’s been getting worse thanks to the coronavirus. In Guangzhou, there are reports of exchange students from Africa and other African residents (the city has a fairly large African community) being evicted from hotels, not allowed to buy food, and reduced to sleeping under bridges.

The CCP doesn’t seem to have offered a coherent response, and I tend to agree with those who say it is likely incapable of doing so. Considering that these actions are directly related to the aftermath of coronavirus (plus suddenly forcing people to sleep on the street doesn’t seem like a great move public health-wise even when there’s no global pandemic), you’d think the WHO and Tedros, who are ever so sensitive to issues of racism, and seem to care very deeply about how African people are treated by Asians, would also offer some sort of response or acknowledgement.

You would be wrong.

Compare that to Taiwan, the country accused of  “racism” against Tedros. I spoke out recently regarding businesses in Taiwan discriminating against foreigners. Then, as now, I want to point out that the majority of these businesses changed their policies when approached. Some resisted and had to be complained at rather strongly - calling the discrimination what it was, being told their policies would be publicly blogged about - others were receptive after an initial polite request. Though not all listened to reason, most did.

I didn’t say anything at the time, but while this was happening I reached out to a few friends I have who work in government after one business insisted that “a visiting police unit” suggested such a discriminatory policy, to confirm that this was not a government policy. It certainly was not. (A friend in the Taipei City government actually said, “first, these businesses should be happy to get customers, business is down everywhere. Second, that’s stupid.”)

In fact, I missed it at the time, but it seems Mayor Ko specifically tweeted, asking businesses not to discriminate. Whoever wrote the tweets did not thread them, so I’m just going to post an image:



Although I’d love to have a statement from the national government specifically calling on businesses not to discriminate, this is fantastic, and the issue (mostly) seems to have died down. A few people were denied Airbnb or hotel rooms, but nobody had to sleep under a bridge. Nobody was unable to buy food.

Over in China, reports are that the treatment of Black residents described above is not only not being stopped by the government, but in some cases actively carried out by the police. The Chinese government has offered a few stock phrases - “we treat all foreigners equally” - but not much more than that.

That’s the difference. Those are the facts.

Speaking of “facts”, there’s more I want to say about the CCP using the left’s tendency toward subjectivity and (total) cultural relativism as further excuses for its authoritarian agenda, but I think that’s the subject of a future post.

In the meantime, facts are facts. Don’t be distracted.

Monday, December 16, 2019

Youbike discriminates against foreigners

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It feels as though every time life in Taiwan for the foreign community gets better - websites improve, companies will take our resident visa numbers rather than saying they're "invalid" - it's inevitable that soon, it'll also get a little bit worse. Two steps forward, one step back.

Today, the issue is YouBike.

The Facebook group Taiwan Foreign Residents' Association confirmed just a few hours ago that YouBike, once open to registration by all residents, including foreigners who have made Taiwan their home, now does not allow foreigners to register their EasyCards for use with YouBike.

Apparently, the reason is that YouBike now offers personal injury insurance, and such insurance is not available to foreign residents, therefore, no new registrations will be allowed (they had been allowed previously).


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Of course, there is no reason why they can't offer foreign residents this insurance. We pay taxes and pay into NHI just as citizens do. Many of us - myself included - also pay into labor insurance. We pay our dues, and deserve equal treatment.

Suggestions from YouBike staff so far have been to recommend that we register with a local friend's information - you know, like we're criminals trying to hide - or have a friend rent a bike for us (because of course, we should all have Taiwanese friends with nothing to do willing to come out and meet us every time we want to rent a bike, and also be available to us at our destination when we return the bike. Yeah, right). The other workaround is to rent one on your bank card with a one-time registration and NT$2000 deposit.

Nevermind that NT$2000 - around US$60 - is a lot of money in the local economy for something as simple as a bike ride. You do get the money back, but imagine if you rented a YouBike every day. Your bank account would be a mess, with that $2000 deposit coming and going daily. Apparently it can take up to 15 days to be refunded, but if you ride YouBike every day, does that mean every 15 days you have to hand the government NT$30,000 in deposits? If you ride it twice a day - say, to and from work - that's NT$60,000, more than the average local salary.

How is someone supposed to stay on top of their finances that way? Do they expect that foreigners will only rent YouBikes occasionally? I know people who rent one every single day. 



The other suggestion, apparently, is to giggle at the person calling because there are no other options.

Let me be clear: this is discriminatory. It is unfair. We have made Taiwan our home. We live here, work here and pay taxes here. YouBike is a government project. It is simply not acceptable to withhold government services to foreigners as though we are second-class citizens. Unwanted, untrustworthy.

Is this the face Taiwan and YouBike want to present to the world? The famous hospitality and friendliness of Taiwan, oh, except you can never truly live here as a normal person, we'll always make life difficult for you for no reason at all?

If Taiwan wants to open up to the world, to be an international nation and Taipei and international city, it must do better. It cannot treat foreigners like undesirable scum. We are not criminals. We work and pay into the system like everyone else, and so we deserve the same transportation benefits as everyone else. Period.

Even tourist deserve better - part of the whole point of YouBike is to encourage tourism by helping people get out of the city. Taipei Magazine routinely suggests tourist itineraries that use YouBike - how do they expect tourists to use it if they can't even register with the EasyCards they're going to get? Do you really think they'll pay NT$20,000 for every YouBike rental on their visit, to be refunded long after they leave? It's ridiculous!

It shouldn't be hard for the time being to create a registration system that opts out all registrants without a National ID. Hopefully the law will be changed to allow residents to participate in the insurance scheme, but for now that would be a sensible workaround.

In fact, what happens if a friend does register for you, and there's a crash? Does the insurance apply? If not, can't you sue, as technically the insurance was activated upon registration? If that's the case, doesn't that just create more confusion? If current users can still access the system, what happens if they are in a crash? The workaround suggestion negates the rationale for the change.

Finally, aren't the format of ARC and APRC numbers supposed to change soon, to match national ID numbers? What happens then? The whole thing is a mess. It doesn't make sense, meaning the reason boils down not to regulatory issues, but idiotic, discriminatory, self-defeating and short-sighted decisions.


Do better, Taipei. Do better, Taiwan. And do better, YouBike. 


If you want to complain to YouBike, you cannot contact them from their website because that requires a national ID card number. ARC numbers are not accepted. But you can email or call them:

City Hotline: 1999, ext. 5855 / 02-89785511
service-taipei@youbike.com.tw

Or, you can send a complaint to the Taipei City government under the "simple petition system" here. You can leave the National ID section blank (unlike on the YouBike website).

I suggest you do all of those things. Let's make them feel this.

This is what I wrote:

Hi, 
I'm writing because it's becoming well-known in the foreign community in Taiwan that Youbike is no longer offering Easycard registrations for foreigners who live here, even if we are permanent residents or otherwise have a resident visa. 
This is unfair and discriminatory. We pay taxes and pay into National Health Insurance (so insurance issues should not be a reason to discriminate). I personally have lived here for over 13 years; to say that I cannot access the same services as other Taipei residents makes me feel like an unwanted, second-class citizen. Is this the face Taiwan and Youbike want to show the world? That they are unfriendly - even hostile - to foreigners? 
Having to put down an NT$2000 deposit is simply not fair for people who have built their lives in Taiwan. We are not tourists. We are *residents* and we live, work and pay taxes like *residents*. We deserve to be treated like *residents*, not "scary foreigners" who can't be trusted. We are not criminals! 
Taiwan must do better, and Youbike must do better.
I am sure that this story will hit the media soon, so I request kindly that the policy be changed as soon as possible to end all unfair discrimination against the foreign community here. 
Best regards, 
Jenna Cody